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Earnhardt Ford - Service Center

Chandler, AZ

4.9
330 Reviews

330 Reviews of Earnhardt Ford - Service Center

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June 27, 2023

Great customer service as usual. Very friendly and nice to work with. Kept me updated as to when my vehicle would be ready. More

by j_cmotorsports
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle, Angel
Jun 30, 2023 -

Earnhardt Ford responded

Thank you for choosing Earnhardt Ford! We're so proud of our team for taking care of you. Please don't hesitate to reach out if there's anything else we can do for you. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

June 15, 2023

I received a recall notice for my 2020 Escape. The recall advisor put me on a wait list and called me when there were parts available. Great job, Jordan! More

by llkrise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Jun 19, 2023 -

Earnhardt Ford responded

Thank you for sharing your experience. We strive to provide quality service and we're thrilled Jordan delivered! Until next time! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

May 27, 2023

Went to Earnhardt Ford to get my oil change and check-up on my car. They found a potential and made me aware of what to look for. They assured mr that this problem will be covered by warranty. I apprecia More

by llkrise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle and Jordan
May 30, 2023 -

Earnhardt Ford responded

We're here to help and happy to see our service team provided you with both quality and accurate service. Should you have any questions about anything, please don't hesitate to let us know. You're family. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Jun 06, 2023 -

llkrise responded

Thanks for the great service.

May 25, 2023

I have worked with Filip Vranesevic for the last 3 years to service my Ford Fusion . he is by far the BEST service advisor I have ever worked with at this dealer .He goes the extra mile ( no pun intended) t More

by capttomrph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
vranesevic , filip
May 26, 2023 -

Earnhardt Ford responded

Welcome back, and thank you for always choosing Earnhardt Ford! We're proud of Filip for providing you with quality service all of these years. Please don't hesitate to reach out if there's anything else we can do for you. We're here to help! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

May 23, 2023

The techs figured out the problem & car ready the next day Phil (advisor) was awesome More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
May 25, 2023 -

Earnhardt Ford responded

Thank you for choosing Earnhardt Ford, Patty! We're proud of Phil & our team for taking care of you. Please don't hesitate to reach out if there's anything else we can do for you. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

May 13, 2023

Great service every time , everyone is helpful they answered all my questions to my satisfaction More

by Joseph gala 35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Richardson and Eric Robinson where helpful on my visit
May 16, 2023 -

Earnhardt Ford responded

Customer satisfaction is important to us, Joseph, and we're so proud of our team for taking care of you! Visit us again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

May 13, 2023

The vehicle was easy to drop off and was ready early. I have had most services on my Lincoln Navigator at this dealership. More

by rrg900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
May 16, 2023 -

Earnhardt Ford responded

Thank you for trusting us with your Lincoln, rrg900! It's great to hear you enjoyed your visit & we look forward to delivering another stellar visit soon. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

May 08, 2023

What I used the service many years and had two wonderful service managers. I do not have any that I use now but Sadee worked with me lately and she did well. The service that picked up my car at home was un More

by W sumners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadee
May 09, 2023 -

Earnhardt Ford responded

Welcome back, and thank you for choosing Earnhardt Ford! We're proud of Sadee for taking care of you. Please don't hesitate to reach out if there's anything else we can do for you. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

May 05, 2023

Joseph is very helpful, knowledgeable and great to work with and takes the time to explain everything! More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph in Service
May 09, 2023 -

Earnhardt Ford responded

Thank you, Mark! We're so happy to hear Joseph went above and beyond to deliver a knowledgeable experience & we look forward to working together again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 27, 2023

They were very helpful and communicative when fixing my air conditioning. No issues sine getting my car back More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 27, 2023 -

Earnhardt Ford responded

We appreciate your awesome rating, DJ, and we're happy to hear our team worked hard to ensure you're car was taken care of. Visit us again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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