Earnhardt Ford - Service Center

Had to have my Escape towed to Earnhardt recently when my power steering went out. After a nasty interaction with the Earnhardt service call center (who told me the wait was two weeks and to go elsewhere), power steering went out. After a nasty interaction with the Earnhardt service call center (who told me the wait was two weeks and to go elsewhere), I was able to contact my service advisor, Filip, and from there it was smooth sailing with excellent customer service. Had my car back within two days. Thank you for always taking such good care and communicating with professionalism. And KUDOs to the awesome mechanic who did the work. I appreciate all of you !! More

Great communication with the service department. Service advisor, Filip, provided updates and was accommodating for my additional assistance requests. Service advisor, Filip, provided updates and was accommodating for my additional assistance requests. More

We've been using Earnhardts since the mid 80's. Everybody is always very friendly and helpful to our needs. They keep you updated whenever the vehicle is in for maintenance. They don't to upsell yo Everybody is always very friendly and helpful to our needs. They keep you updated whenever the vehicle is in for maintenance. They don't to upsell you anything. More

Excellent service from start to finish! Very welcoming, was fast and efficient and super friendly. Very welcoming, was fast and efficient and super friendly. More

Great customer service as usual. Very friendly and nice to work with. Kept me updated as to when my vehicle would be ready. Very friendly and nice to work with. Kept me updated as to when my vehicle would be ready. More

I received a recall notice for my 2020 Escape. The recall advisor put me on a wait list and called me when there were parts available. Great job, Jordan! The recall advisor put me on a wait list and called me when there were parts available. Great job, Jordan! More

Went to Earnhardt Ford to get my oil change and check-up on my car. They found a potential and made me aware of what to look for. They assured mr that this problem will be covered by warranty. I apprecia on my car. They found a potential and made me aware of what to look for. They assured mr that this problem will be covered by warranty. I appreciate having a head’s up to avoid a potential major problem. More

I have worked with Filip Vranesevic for the last 3 years to service my Ford Fusion . he is by far the BEST service advisor I have ever worked with at this dealer .He goes the extra mile ( no pun intended) t to service my Ford Fusion . he is by far the BEST service advisor I have ever worked with at this dealer .He goes the extra mile ( no pun intended) to make sure my Fusion is perfect when I leave the dealer . More

The techs figured out the problem & car ready the next day Phil (advisor) was awesome day Phil (advisor) was awesome More

The vehicle was easy to drop off and was ready early. I have had most services on my Lincoln Navigator at this dealership. I have had most services on my Lincoln Navigator at this dealership. More