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Earnhardt Ford - Service Center

Chandler, AZ

4.9
330 Reviews

330 Reviews of Earnhardt Ford - Service Center

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September 24, 2023

Gwen was very friendly. She said they would take care of my bronco quickly and she came through. Thank service department! More

by karabzwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwen Giles
Sep 25, 2023 -

Earnhardt Ford responded

Thank you for trusting us with your Bronco, Kara. We're thrilled Gwen delivered a stellar experience. Until next time! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 23, 2023

FINALLY able to get recall done as parts were NEVER available for literally MONTHS. Aside from that delay the service was done quickly and Jacob did a great job. More

by doxwife2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Sep 25, 2023 -

Earnhardt Ford responded

We strive to ensure our customers experience quality service and we're happy to hear that despite the long wait, you enjoyed your visit. Thank you for your stars! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 14, 2023

We always get the best service at Earnhardt…. The desk is friendly and our service guy is our FAVORITE! More

by Kim Tarwater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Wood & Tommy
Sep 15, 2023 -

Earnhardt Ford responded

Thanks for being part of the family, Kim! We're lucky to have you as a valued customer and we look forward to continuing to take care of all your Ford needs for years to come. See you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 11, 2023

Convenient location. Earlier than expected service date. Gwen was great. Don’t know what else to say… More

by rickattukee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwen
Sep 13, 2023 -

Earnhardt Ford responded

Thanks, Rick! Glad your experience was a great one and we look forward to providing you with this same 5-star service at your next visit. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 07, 2023

Great Experience, Family atmosphere. A family name you can trust, I buy all of my vehicles at Earnhardt. More

by fast757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed Owczarkowsli, Kyle Richardson
Sep 13, 2023 -

Earnhardt Ford responded

Thanks for your loyalty to us here! We're lucky to have you as part of the Earnhardt Family and we look forward to continuing to take care of all your vehicle needs for years to come. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 06, 2023

Great service. I will be using them for the life of this car thank you More

by rogowin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Sep 07, 2023 -

Earnhardt Ford responded

Thank you for choosing us, rogowin! We look forward to delivering another stellar visit soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

August 30, 2023

Took my F150 in for service, everyone was very polite, the service writer was very efficient in making sure my vehicle was taken care of. My appointment was at 7 am and was completed by 8 More

by websterbell72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember service writer's name
Aug 31, 2023 -

Earnhardt Ford responded

We appreciate your kind words and positive feedback! Our team works hard to ensure that your vehicle receives the best care possible. Thank you for choosing us! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

August 23, 2023

Earnhardt Ford did a fantastic job yesterday. It was a simple oil change, tire rotation and check up. They were ready for me on time, and only took a little while to complete the service. We More

by tjseyfarth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Aug 25, 2023 -

Earnhardt Ford responded

Thank you for choosing us for your service needs! We look forward to providing you with excellent service in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

August 17, 2023

The appointment was made by phone. I arrived 15 minutes late and was graciously allowed to keep the appointment. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Aug 21, 2023 -

Earnhardt Ford responded

Rich, We're here to help and are happy to see our team was accommodating. Thank you for choosing us here for your service needs and we can't wait to see you at your next visit. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

August 15, 2023

Clayton is a very professional knowledgeable young man honest and trustworthy goes a long way in today’s service and he will be handling all of our family’s service needs in the future More

by Raptor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton
Aug 15, 2023 -

Earnhardt Ford responded

We're thrilled to hear that you had a wonderful experience with Clayton! Your satisfaction is our ultimate goal, and we're glad he could make your visit memorable. Thank you for your kind words, and we can't wait to assist you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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