Back

Earnhardt Ford - Service Center

Chandler, AZ

4.9
357 Reviews

357 Reviews of Earnhardt Ford - Service Center

Sort by
February 15, 2024

Service manager Josh was great to work with got me right in and explained all components of my bill More

by timondemand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh. Perez
Feb 19, 2024 -

Earnhardt Ford responded

Thank you for trusting us with your vehicle! We are so proud of Josh for delivering an excellent visit. Until next time! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 08, 2024

We were extremely satisfied with the service provided by this dealership. The repair work on our Expedition was diagnosed and done in a timely fashion. More

by Montana snowbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle who scheduled our appt; Joe Helms who was our service consultant
Feb 09, 2024 -

Earnhardt Ford responded

Thank you for your kind words! We're thrilled to hear that you were extremely satisfied with the service provided by our dealership. We pride ourselves on delivering timely and efficient repair work. If you have any other questions or feedback, feel free to reach out. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 07, 2024

Had to bring my Bronco Sport back in to get the windshield washer tank fixed again. Through no fault of Earnhardt service, the tank was poorly constructed. That said, they replaced, fixed the mount More

by jeff.brynsaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in Service
Feb 08, 2024 -

Earnhardt Ford responded

Hi Jeff, thank you for your feedback! We're sorry to hear about the issue with your Bronco Sport's windshield washer tank, but we're glad that our team was able to fix it for you. We appreciate your continued support and hope to provide you with exceptional service in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 02, 2024

I went to get an oil change and Joshua was the best advisor ever, awesome More

by raigosa77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Feb 05, 2024 -

Earnhardt Ford responded

Hi Raigosa, thank you so much for your kind review! We're thrilled to hear that Joshua provided you with exceptional service during your visit for an oil change. We'll be sure to pass along your compliments to him. We appreciate your support! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 25, 2024

I find your dealership to be amazing! ! I have visited there twice in one month for different services. Their attention to detail and professionalism is definitely to be awarded. More

by Elenita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Helms
Jan 26, 2024 -

Earnhardt Ford responded

Hi Elenita! Thank you so much for your kind words and for choosing Earnhardt Ford. We're thrilled to hear that you had a great experience and appreciated our attention to detail and professionalism. It means a lot to us! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 20, 2024

I have been having the service for my Ford Fusion handled by Filip Vranesevic for the last several years . Filip provides GREAT customer service in a very professional matter . He provides great communicati More

by capttomrph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Earnhardt Ford responded

Thank you for trusting our team! We are so proud of Filip for going above and beyond to ensure your Ford Fusion is always taken care of. Until next time! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 17, 2024

Todd took over my service and provided stellar service and communication on the parts that were needed and when they arrived to get the work done. Todd was very friendly and professional. More

by jeff.brynsaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd in Service
Jan 18, 2024 -

Earnhardt Ford responded

Hi Jeff, thank you for your positive feedback! We're thrilled to hear that Todd provided stellar service and communication throughout your experience. We pride ourselves on being friendly and professional, and we're glad Todd exemplified that. We appreciate your support! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 13, 2024

Great service and communication throughout the whole process. I will definitely be going back every time I need a service. More

by Kislown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 16, 2024 -

Earnhardt Ford responded

Hi Kislown, thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. We look forward to serving you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 06, 2024

I made an appointment to get my battery checked. Allie explained their procedure for testing the battery and the time it may take. She kept me updated as I waited. The good news is the battery faile More

by mebelisle
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Shuckhart, Service
Jan 08, 2024 -

Earnhardt Ford responded

Hi Mebelisle, thank you for sharing your positive experience with us! We're glad that Allie provided excellent service and kept you informed throughout the battery testing process. It's great to hear that you received a new battery under warranty without any cost. We appreciate your feedback! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 05, 2024

Service was awesome and the service person was amazing thank you Earnhardt Ford for your amazing customer service!! More

by Michelle Valenzuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Earnhardt Ford responded

Thank you, Michelle! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

...
11
...