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Earnhardt Ford - Service Center

Chandler, AZ

4.9
334 Reviews
Call Service Center (480) 893-0000

334 Reviews of Earnhardt Ford - Service Center

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December 12, 2023

Everyone is there to make your experience better. They figured out the problem. Gave me solutions and costs. Then kept me informed as to the progress. Thank you for your professionalism. More

by drcasillas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip and Liz
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Dec 14, 2023 -

Earnhardt Ford responded

Hi drcasillas, thank you for your kind words! We're glad to hear that our team was able to provide you with solutions and keep you informed throughout the process. We strive to provide professional service and appreciate your feedback. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 10, 2023

1st time visiting this dealership, fast, friendly, and helpful. I was getting an oil change and this was a quick and easy process. In and Out More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
You need the service department listed like management and sales :(
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Dec 11, 2023 -

Earnhardt Ford responded

Hi Andy, thank you so much for taking the time to share your positive experience at our dealership! We're thrilled to hear that our team provided fast, friendly, and helpful service during your oil change. We appreciate your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 04, 2023

Excellent service and extremely polite and attentive staff. I have never had a negative experience at this dealership. More

by jeannie.graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Earnhardt Ford responded

Hi Jeannie! Thank you so much for your kind words. We're thrilled to hear that you've had a consistently positive experience with our dealership. We truly value your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 01, 2023

Filip was extremely helpful in getting my service scheduled and completed. He stayed in touch. i never had to ask for an update. More

by kep.rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip
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Dec 05, 2023 -

Earnhardt Ford responded

Hi Kep, thank you so much for your kind words! We're thrilled to hear that Filip provided excellent service and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 01, 2023

There was very little waiting for my oil change. I was greeted quickly by a very friendly mechanic.Great little waiting room with TV, snacks, water, etc. The appointment was quicker than I was expec More

by Shirl W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a young woman in the service department.
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Dec 05, 2023 -

Earnhardt Ford responded

Hi Shirl, thank you so much for taking the time to share your positive experience! We're thrilled to hear that you had a quick and pleasant visit with us at Earnhardt Ford. Providing excellent customer service is our top priority. We appreciate your kind words and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

November 28, 2023

Earnhardt Ford Quick Lane got me in on the time of my appointment and it was done about 15 minutes faster than I was told it would take. Awesome Service!! More

by azranger215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember her name.
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Nov 29, 2023 -

Earnhardt Ford responded

Thank you for your fantastic review! We're thrilled to hear that your experience at Earnhardt Ford was efficient and exceeded your expectations. We appreciate your kind words and hope to serve you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

November 17, 2023

Liz was very helpful and professional! Way better than other service reps from other ford Delarship More

by NoBody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz with Quick Lane
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Nov 20, 2023 -

Earnhardt Ford responded

Hi NoBody, thank you for your kind words! We strive to provide excellent customer service at our Ford dealership. We're glad that Liz was able to assist you in a helpful and professional manner. We appreciate your feedback and hope to see you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

November 10, 2023

Helpful and communicative service for my repairs I had done to my 2006 mustang. Informative and thorough. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Helms
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Nov 13, 2023 -

Earnhardt Ford responded

Hi Chris, thank you for your review! We're glad to hear that our service was helpful and communicative for your repairs. We aim to provide informative and thorough assistance to all our customers. If you need any further assistance, feel free to reach out. Take care! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

November 01, 2023

Service was done promptly and professionally. Reed, took care of the task as I requested. More

by jshepkota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed, and I would give him a 5 Star Rating
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Nov 02, 2023 -

Earnhardt Ford responded

We love to hear Reed and our team exceeded your expectations! We look forward to providing you with another 5-star visit in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

October 29, 2023

Friendly, professional and they go out of their way to please the customer! Awesome every time. More

by seamsr5.8inches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip Vranesevic
Report | Print
Oct 30, 2023 -

Earnhardt Ford responded

We appreciate your stellar rating & we look forward to continuing to exceed your expectations! Take care. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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