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Earnhardt Ford - Service Center

Chandler, AZ

4.9
354 Reviews
Call Service Center (480) 893-0000

354 Reviews of Earnhardt Ford - Service Center

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April 05, 2025

Josh did a great job explaining the needed replacements and repairs for my vehicle. The other staff were courteous and pleasant More

by alair.scott15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 07, 2025 -

Earnhardt Ford responded

Alair, we're thrilled to hear about your positive experience with Josh and our team! Providing clear explanations and excellent service is our priority. Thank you for taking the time to share your feedback—it's greatly appreciated! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 04, 2025

Excellent customer service! The wait time was much shorter than expected. I was on my way much sooner than expected! More

by basmith6358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Apr 07, 2025 -

Earnhardt Ford responded

Thanks for the fantastic feedback! We’re thrilled to hear you had a great experience with our customer service and that we exceeded your wait time expectations. We’re always here to make your visit as smooth as possible! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 30, 2025

Service adviser JR provided a clear understanding of the service expectation and kept me informed throughout the process More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser JR
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Mar 31, 2025 -

Earnhardt Ford responded

Thank you, Joe! We're thrilled to hear that JR provided you with clear communication and a great service experience. Your satisfaction is our top priority, and we appreciate your feedback! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 17, 2025

Great experience with Ali in the quick lane and when the vehicle went to the main shop it was an equally great experience !! More

by chaines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Shuckhart
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Mar 18, 2025 -

Earnhardt Ford responded

Thanks for the awesome feedback! We're thrilled to hear you had a great experience with both Ali and our main shop team. Your satisfaction means a lot to us! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 05, 2025

Joe Helms and Diego Peralta did a good job identifing the problem and fixing it in a very timely manor. Joe kept me well informed. More

by retuttle27
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Helms, Diego Peralta very good
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Mar 06, 2025 -

Earnhardt Ford responded

We're thrilled to hear about your positive experience with Joe and Diego! Timely communication and effective problem-solving are what we strive for. Thanks for sharing your feedback—it truly motivates our team! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 05, 2025

I bring my truck into Ally to get it serviced She is always on top of it from when I arrive till I drive away Thanks Ally for being on top of your game More

by johnwilfert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Molus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Earnhardt Ford responded

Thank you for your stellar rating, John! We're so happy to hear Ally always delivers 5-star service. We look forward to working with you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 27, 2025

Always respectful and friendly. Helpful in all situations. Allie is a joy on every visit. More

by legs_60097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Shuckhart
Report | Print
Feb 28, 2025 -

Earnhardt Ford responded

We're thrilled to hear you’ve had such positive experiences with Allie. Our team strives to create a welcoming atmosphere, and it’s great to know that it shines through. Looking forward to seeing you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 27, 2025

courteous , friendly and efficent, fifteen words are not necessary to describe my visit web guys please take note, thanks More

by m.coria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie
Report | Print
Feb 28, 2025 -

Earnhardt Ford responded

We’re thrilled to hear you had such a positive experience. Your feedback is appreciated, and we’ll definitely keep it in mind. Looking forward to your next visit! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 27, 2025

Had an excellent experience, my service supervisor Allie Shuckhart was one sharp gal! She and the rest of the people that I dealt with know their stuff! More

by drcowby54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Shuckhart
Report | Print
Feb 28, 2025 -

Earnhardt Ford responded

We're thrilled to hear about your excellent experience and your appreciation for Allie and our team. We pride ourselves on knowledgeable staff, and it’s great to see that reflected in your visit. Looking forward to serving you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 13, 2025

My oil change went very quickly and Joshua made the experience a great experience. He communicated very well during the process. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Feb 13, 2025 -

Earnhardt Ford responded

Thank you for your stars, Dan! We're happy to hear Joshua delivered an excellent service visit. We look forward to working together again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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