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Earnhardt Ford - Service Center

Chandler, AZ

4.9
352 Reviews
Call Service Center (480) 893-0000
Today: 7:00 AM - 6:00 AM Closed Now
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352 Reviews of Earnhardt Ford - Service Center

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March 30, 2025

Service adviser JR provided a clear understanding of the service expectation and kept me informed throughout the process More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser JR
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Mar 31, 2025 -

Earnhardt Ford responded

Thank you, Joe! We're thrilled to hear that JR provided you with clear communication and a great service experience. Your satisfaction is our top priority, and we appreciate your feedback! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 17, 2025

Great experience with Ali in the quick lane and when the vehicle went to the main shop it was an equally great experience !! More

by chaines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Shuckhart
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Mar 18, 2025 -

Earnhardt Ford responded

Thanks for the awesome feedback! We're thrilled to hear you had a great experience with both Ali and our main shop team. Your satisfaction means a lot to us! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 05, 2025

Joe Helms and Diego Peralta did a good job identifing the problem and fixing it in a very timely manor. Joe kept me well informed. More

by retuttle27
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Helms, Diego Peralta very good
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Mar 06, 2025 -

Earnhardt Ford responded

We're thrilled to hear about your positive experience with Joe and Diego! Timely communication and effective problem-solving are what we strive for. Thanks for sharing your feedback—it truly motivates our team! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 05, 2025

I bring my truck into Ally to get it serviced She is always on top of it from when I arrive till I drive away Thanks Ally for being on top of your game More

by johnwilfert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Molus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Earnhardt Ford responded

Thank you for your stellar rating, John! We're so happy to hear Ally always delivers 5-star service. We look forward to working with you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 27, 2025

Always respectful and friendly. Helpful in all situations. Allie is a joy on every visit. More

by legs_60097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Shuckhart
Report | Print
Feb 28, 2025 -

Earnhardt Ford responded

We're thrilled to hear you’ve had such positive experiences with Allie. Our team strives to create a welcoming atmosphere, and it’s great to know that it shines through. Looking forward to seeing you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 27, 2025

courteous , friendly and efficent, fifteen words are not necessary to describe my visit web guys please take note, thanks More

by m.coria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie
Report | Print
Feb 28, 2025 -

Earnhardt Ford responded

We’re thrilled to hear you had such a positive experience. Your feedback is appreciated, and we’ll definitely keep it in mind. Looking forward to your next visit! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 27, 2025

Had an excellent experience, my service supervisor Allie Shuckhart was one sharp gal! She and the rest of the people that I dealt with know their stuff! More

by drcowby54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Shuckhart
Report | Print
Feb 28, 2025 -

Earnhardt Ford responded

We're thrilled to hear about your excellent experience and your appreciation for Allie and our team. We pride ourselves on knowledgeable staff, and it’s great to see that reflected in your visit. Looking forward to serving you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

More
February 13, 2025

My oil change went very quickly and Joshua made the experience a great experience. He communicated very well during the process. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Feb 13, 2025 -

Earnhardt Ford responded

Thank you for your stars, Dan! We're happy to hear Joshua delivered an excellent service visit. We look forward to working together again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 12, 2025

Easy to schedule, advisor reviewed my notes before arriving, simple work done quickly while I waited. I’ll be returning next time I need anything. More

by Steve D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
allie shuckhart
Report | Print
Feb 13, 2025 -

Earnhardt Ford responded

Thanks for the fantastic review, Steve! We're thrilled to hear about your positive experience with our team. Quick service and thorough preparation are what we aim for. We look forward to seeing you again for your next visit! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 11, 2025

Service was good and was performed in a timely manner. Ashley communicated and was very helpful during the process. More

by Jordan.Dyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Benda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Tomoiaga
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Feb 13, 2025 -

Earnhardt Ford responded

Thank you, Jordan! We're thrilled to hear you had a great experience with our service and that Ashley was able to assist you effectively. Your feedback means a lot to us, and we look forward to serving you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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