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Earnhardt Ford - Service Center

Chandler, AZ

4.9
329 Reviews

329 Reviews of Earnhardt Ford - Service Center

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November 14, 2024

An outstanding Service Department that no one can match. Always up front, professional and fast! More

by jkryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie
Nov 15, 2024 -

Earnhardt Ford responded

Thanks for the fantastic review! We're thrilled to hear you had such a positive experience with our Service Department. Our team works hard to provide top-notch service, and it's great to know that it shows. We appreciate your support! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

November 10, 2024

Allie is very helpful and accommodating. She discussed and review items done on my vehicle. More

by Maricel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie
Nov 11, 2024 -

Earnhardt Ford responded

Maricel, we're so lucky to have Allie on our team, and we're thrilled to hear she delivered an excellent service visit. We look forward to working together again in the future. Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

November 06, 2024

knowledgeable, prompt, priced right, clients 20 yrs, always checking what needed, versus ie filters dusty but do not need replacement More

by dlhasenwinkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service receptionist, Joshua and Alan
Nov 07, 2024 -

Earnhardt Ford responded

Thanks for the fantastic review! We're thrilled to hear that our team has consistently met your needs over the years, and we look forward to continuing to support you! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

November 01, 2024

What fantastic service! I have been doing business with Earnhardt for many years. I live alone and can’t always have someone available while I drive the car off for service. More

by peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Perez
Nov 04, 2024 -

Earnhardt Ford responded

Peggy, thank you for your fantastic review! We’re thrilled to hear about your positive experiences with our service, especially with Josh. Our team strives to provide excellent communication and convenience for our customers. Your kind words motivate us to keep delivering top-notch service! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

October 31, 2024

Very pleased with the work done. Todd kept me informed what needed fixed how long it would take and when was finished. More

by jhbran02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TODD BENEDICT
Nov 01, 2024 -

Earnhardt Ford responded

Thanks for your feedback! We're thrilled to hear that you had a great experience with Todd. Keeping our customers informed is a top priority, and it’s wonderful to know we met your expectations. We appreciate your support and look forward to serving you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

October 30, 2024

All work completed same day, all very courteous. Kept me well informed of other items needing attention. More

by cpandgene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Oct 31, 2024 -

Earnhardt Ford responded

We're thrilled to hear you had a great experience with our team. Timely service and clear communication are our priorities, so it’s fantastic to know we hit the mark. We look forward to assisting you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

October 29, 2024

Ashley at Quicklane was very helpful with the service on my truck. Needed new tires too. More

by Petunias2lilacs
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ashley at Quicklane
Oct 30, 2024 -

Earnhardt Ford responded

Thanks for the fantastic feedback! We're thrilled to hear that Ashley provided excellent service and helped with your truck's needs. We appreciate your support and look forward to assisting you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

October 26, 2024

Allie and Anthony were very cordial and professional. They and their team did everything right from start to finish! More

by Steven Danish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Earnhardt Ford responded

Thanks, Steven! We're thrilled to hear that Allie, Anthony, and the team provided you with a great experience. Your positive feedback means a lot to us, and we'll continue striving for excellence! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

October 24, 2024

Needed to get a new battery for my F150 XLT Josh help me out just what I needed and I was in and out within an hour. Great service! More

by Steveaz1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and the quick lane department
Oct 25, 2024 -

Earnhardt Ford responded

We're thrilled to hear that Josh provided you with quick and helpful service for your F150 XLT battery. We appreciate your feedback and are always here to help! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

October 23, 2024

The sales department was excellent when I purchased a new 2020 Ford Escape over four years ago. The car has been at Earnhardt for service and maintenance several times. The staff has been friendly and compe More

by JAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Rasheed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Earnhardt Ford responded

Thanks for the wonderful feedback! We're thrilled to hear about your positive experiences with our sales and service teams. We strive to provide excellent customer service, and it's great to know we’ve met your expectations. Enjoy your Ford Escape, and we look forward to seeing you again! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

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