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Earnhardt Ford - Service Center

Chandler, AZ

4.9
345 Reviews

345 Reviews of Earnhardt Ford - Service Center

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February 13, 2025

My oil change went very quickly and Joshua made the experience a great experience. He communicated very well during the process. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Feb 13, 2025 -

Earnhardt Ford responded

Thank you for your stars, Dan! We're happy to hear Joshua delivered an excellent service visit. We look forward to working together again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 12, 2025

Easy to schedule, advisor reviewed my notes before arriving, simple work done quickly while I waited. I’ll be returning next time I need anything. More

by Steve D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
allie shuckhart
Feb 13, 2025 -

Earnhardt Ford responded

Thanks for the fantastic review, Steve! We're thrilled to hear about your positive experience with our team. Quick service and thorough preparation are what we aim for. We look forward to seeing you again for your next visit! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 11, 2025

Service was good and was performed in a timely manner. Ashley communicated and was very helpful during the process. More

by Jordan.Dyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Benda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Tomoiaga
Feb 13, 2025 -

Earnhardt Ford responded

Thank you, Jordan! We're thrilled to hear you had a great experience with our service and that Ashley was able to assist you effectively. Your feedback means a lot to us, and we look forward to serving you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 11, 2025

I had my first oil change at this Earnhardt location today, and Joshua made it a truly positive experience. He was incredibly professional and attentive to every detail. I really appreciate his excell More

by louisreese3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Perez
Feb 13, 2025 -

Earnhardt Ford responded

Thanks for sharing your experience, Louis! We're thrilled to hear that Joshua provided such attentive service during your oil change. Creating a friendly and professional environment is our priority, and we appreciate your feedback. We look forward to serving you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 09, 2025

Josh was excellent and absolutlety stepped up for me when I needed it. My wife needed to drop the vehicle immediately, had the kids in the car, etc... it all went perfect. It's the second time Josh has take More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Feb 10, 2025 -

Earnhardt Ford responded

Thanks for the fantastic feedback, Dan! We're thrilled to hear that Josh provided exceptional service during a hectic time. It’s great to know he’s consistently meeting your expectations. We appreciate your support and look forward to assisting you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 07, 2025

good customer service and little wait time took less then an hour for two cars oil change and battery replacement More

by chnaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, amy
Feb 10, 2025 -

Earnhardt Ford responded

Thanks for the fantastic review! We're thrilled to hear that you had a great experience with our customer service and speedy service. We appreciate your feedback and look forward to helping you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 29, 2025

They always provide prompt and professional service. Easy to make appointments and all questions are answered More

by wfw104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 31, 2025 -

Earnhardt Ford responded

We’re thrilled to hear you had a great experience with our team. We pride ourselves on prompt service and clear communication. Looking forward to assisting you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 27, 2025

My appointment was on time. The service advisor kept me informed on the status and went the extra mile to expedite the process. More

by aaneal_02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Tomolaga
Jan 28, 2025 -

Earnhardt Ford responded

Thanks for the fantastic feedback! We’re thrilled to hear that your appointment went smoothly and that our service advisor exceeded your expectations. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 25, 2025

The employees that interacted with me were friendly and helpful. The work on my vehicle was done properly and completed ahead of schedule. More

by Tin man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley and Peter
Jan 27, 2025 -

Earnhardt Ford responded

We're thrilled to hear you had a positive experience with our team and that your vehicle was serviced efficiently. Your kind words motivate us to keep delivering great service. Looking forward to seeing you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 09, 2025

Always friendly, helpful service. Appointments are easy to get. I am confident that I receive good information from the service team. More

by agent_99_rocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Allie
Jan 10, 2025 -

Earnhardt Ford responded

We’re thrilled to hear you had a great experience with our service team. Our goal is to provide friendly and reliable support, and it’s wonderful to know we’re hitting the mark. We appreciate your feedback and look forward to serving you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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