Earnhardt Ford

I used the Quick Lane Multi Point Inspection. My service advisor was Allie Shuckhart. She got my vehicle in earlier than scheduled. Service was performed promptly & vehicle returned clean. From s My service advisor was Allie Shuckhart. She got my vehicle in earlier than scheduled. Service was performed promptly & vehicle returned clean. From start to finish, treated with courtesy & professionally. More

Earnhardt Ford is awesome. My service supervisor Joe is great, Scott Svc Mgr rocks ! As anticipated, my latest experience with Service Dept employees, specifically Anthony Je My service supervisor Joe is great, Scott Svc Mgr rocks ! As anticipated, my latest experience with Service Dept employees, specifically Anthony Jenkins on 8/30/24 for routine work on my F-150 Powerboost, was super !! Over & above board. Now I have to tell you this, I am a Chevy man through and through. BUT, Ford fit the bill for this vehicle and I'm a pleased customer. Thanks also to friend Jim Crutcher, former GM at the great Larry Miller Ford for "birthing" this truck to me. :-) More

Great Salesperson in Marty. Knowledgeable. Very helpful in getting the right vehicle. Patient in dealing with two different types of people. Understood my wife the engineer. Knowledgeable. Very helpful in getting the right vehicle. Patient in dealing with two different types of people. Understood my wife the engineer. Financing was drawn out. Spent 15 minutes telling us about all the things that could possibly go wrong on the vehicle to sell an overpriced warranty. Not comforting to someone who just bought a new car. Showed the initial payment, but after service add on, didn't show it again. Told us the docs would be in our email. They weren't. Detail of the car was average at best. There were water drip spots and the interior was dusty. Always quick with the greeting when you walk in and nice to deal with. They do not put you in a room to "hot box" you. Feels very honest and straight forward. Ford needs to do a better job building the vehicles in demand. We had a specific build in mind and had to compromise because the order banks were over a week late in opening up. More

I would recommend my family and friends to Earnhardt. Earnhardt has helped me purchase all my vehicles. Thank you Earnhardt!!! Excellent service!!! Earnhardt has helped me purchase all my vehicles. Thank you Earnhardt!!! Excellent service!!! More

Dealership was clean, promptly greeted by no less than 3 employees. My service advisor Kyle was personable, answered all my questions with knowledge and enthusiasm employees. My service advisor Kyle was personable, answered all my questions with knowledge and enthusiasm More

Very friendly and customer service focused, not just my service consultant. This is why I keep coming back to this dealership. service consultant. This is why I keep coming back to this dealership. More

Quick effective. Oil change was completed within 2 hrs. I just wish they still washed the cars after. Oil change was completed within 2 hrs. I just wish they still washed the cars after. More

Salesman Lamar was fantastic. He made the entire experience easy and productive. Had a good experience with Alex in Finance too. He made the entire experience easy and productive. Had a good experience with Alex in Finance too. More

Used the quick lane for routine f/u on my F150 truck. Love this process, easy drop of, waiting room was very comfortable with coffee/TV. Josh (my technician) was prompt and very helpful, kept me up to da Love this process, easy drop of, waiting room was very comfortable with coffee/TV. Josh (my technician) was prompt and very helpful, kept me up to date by text. The wait was very reasonable. Will continue to use Earnhardt Fords maintenance and when time to replace this vehicle will surely use Earnhardt More

When I brought my car in for regular service, I told the representative, Ashley T, that my car was getting about 5 miles a gallon less after I had the battery replaced (by another firm) about a month ago. representative, Ashley T, that my car was getting about 5 miles a gallon less after I had the battery replaced (by another firm) about a month ago. She did not offer any solution at that time . However at checkout. She did state that I could have a diagnostic test done for $195 and that I would have to make another appointment. My issue is that why wasn’t this offered at the beginning, not at the end? More