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Earnhardt Ford

Chandler, AZ

4.9
554 Reviews
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7300 W Orchid Ln

Chandler, AZ

85226

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Showing 554 reviews

September 29, 2024

Still the best place to take your vehicle. Oil changes, need new tires or to rotate old tires , brakes....they do it all. No pressure sales people. Looking at new F150's now. Have not lived More

by queencreek23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Qayumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Jenkins
Sep 30, 2024 -

Earnhardt Ford responded

We’re thrilled to hear you’ve had such a positive experience with us. Our team aims to provide top-notch service without the pressure, and we appreciate your recommendation. Happy car shopping, and we look forward to seeing you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 27, 2024

Allie thanks for being so nice and respectful. Allie took her time with and went over my check point report. She explained to me about my brakes. And advise me about the pick up and drop off servi More

by Eva Ware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Shuckhart
Sep 30, 2024 -

Earnhardt Ford responded

Thank you for your wonderful feedback, Eva! We’re thrilled to hear that Allie provided you with such exceptional service. Our team strives to go above and beyond for our customers, and it’s great to know that Allie made a positive impact. We appreciate your support! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 17, 2024

Typically, excellent service, with friendly helpful people (I've met one exception). Allie in Quick Lane was very nice this week, and the wait was not very long. My only real gripe is how long it takes More

by scott_david38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Qayumi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Earnhardt Ford responded

We're happy that overall you receive quality service here and Allie took care of you recently. Your feedback regarding scheduling appointments and our rental car process is greatly appreciated. We're always looking to improve on accommodating our guests to the best of our ability. Should you like to discuss any concerns you have, please don't hesitate to contact me. I'm here to help. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 17, 2024

I called over to check if they had the vehicle in stock and Eloy confirmed it was available so I made the trip over. Eloy was quick to come over when I entered the showroom. He introduced himself and wit More

by MT55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Eloy
Sep 18, 2024 -

Earnhardt Ford responded

We’re thrilled to hear about your fantastic experience! It’s great to know that Eloy and Alex made your first purchase memorable and stress-free. Your satisfaction means the world to us. Enjoy your new electric vehicle, and welcome to the Earnhardt Ford family! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

September 12, 2024

I was treated as one would expect. Allie in the service department represents the dealership in a proper manner. I appreciate the experiance. Thank You Allie More

by lavieve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie
Sep 13, 2024 -

Earnhardt Ford responded

Thank you for your kind words! We're thrilled to hear that Allie provided you with such a positive experience. Your satisfaction means the world to us, and we look forward to serving you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 11, 2024

This was a very easy and smooth process overall. It took a few hours to get everything done, but no stress. More

by tkr1111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Westerman
Sep 12, 2024 -

Earnhardt Ford responded

Thanks for sharing your experience! We're thrilled to hear that the process was easy and stress-free for you. Your satisfaction is our priority, and we appreciate your positive feedback! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

September 10, 2024

We have purchased 5 autos from Earnhart over the past 15 years. Service is always good. More

by lanhamstc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie in Quick Lane
Sep 11, 2024 -

Earnhardt Ford responded

Thank you for your trust and loyalty over the years! We’re thrilled to hear that you’ve had consistently great experiences with our service. Your trust means a lot to us, and we look forward to assisting you with your next auto purchase! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

September 09, 2024

Very friendly and helpful staff. Clean restroom and coffee/water. Short wait when getting oil changed. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 10, 2024 -

Earnhardt Ford responded

Thanks for the fantastic review, Dee! We're thrilled to hear you had a great experience with our team. We always aim to provide a friendly atmosphere and keep everything tidy. Looking forward to seeing you again for your next oil change! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 06, 2024

Had a great experience buying my first thanks to Joel Diaz. He helped me find what I needed at a price I could afford. Super nice and honest guy, not pushy at all. If you're going to Earnhardt ask for hi More

by Spencer Huffman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Earnhardt Ford responded

Spencer, we’re thrilled to hear about your positive experience with Joel! It's great to know he made your first purchase enjoyable and stress-free. Thank you for recommending us, and we look forward to serving you again in the future! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

September 06, 2024

It worked out just OK had a new battery and oil change. They didn’t put the battery cover back on my truck. I had to ask where it was at and then they put it back on and it was all ripped up. Not like it More

by Fcowan
Recommend Dealer
Yes
Employees Worked With
Think his name was Joshua
Sep 13, 2024 -

Earnhardt Ford responded

We appreciate you bringing this to our attention and allowing us the opportunity to make this right. Should you need anything else, please don't hesitate to contact me directly. I'm here to help. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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