Earnhardt Ford

Professional, knowledgeable, committed to good service We purchased a 2016 Escape from Travis Drysdale. Travis is a pleasure to work with. No xx. Just a fast efficient and GOOD deal. We were treated wi We purchased a 2016 Escape from Travis Drysdale. Travis is a pleasure to work with. No xx. Just a fast efficient and GOOD deal. We were treated with respect. This is the second vehicle I have purchased from Travis and the third from Earnhart Ford. I will continue to come here and will recommend them to anyone who asks. One final word about the financing department and Gazwan Beirut in particular. By far my worst experience at a dealership has come in the finance department (not Earnhart). This guy could teach them all something about how to treat people. He is a genuine professional. Thanks to both Travis and Gazwan and to Earnhart fpr employing them. More

Horrible Management Worst experience by far. Meeting one of the sales managers, Marcelo, was probably one of the worst things that happened to me that day. The fact that Worst experience by far. Meeting one of the sales managers, Marcelo, was probably one of the worst things that happened to me that day. The fact that Earnhardt Ford uses this guy as an asset to their company is unbelievable. This guy has zero knowledge or capability to learn what it takes to connect with another human being. As long as he is still working there i will take my business somewhere else. More

Best experience ever!!!! I recently purchased a 2013 Ford F150 from Earnhardt Ford in Chandler, Az. I have to say I've purchased other vehicles before from other places and l I recently purchased a 2013 Ford F150 from Earnhardt Ford in Chandler, Az. I have to say I've purchased other vehicles before from other places and left feeling like I got a raw deal, not so from Earnhardt!!! I was blown away by the customer service and the fact that my salesman John Allen actually cared about what I really wanted!! I was able to get exactly what I wanted. If you are looking for exceptional service and quality vehicles I recommend seeing John Allen at Earnhardt Ford! Trust me, you won't be sorry you did. More

Purchased a 2016 Ford Explorer Platinum The service we received from Windy Devlin, Internet Sales/Fleet Manager was exceptional. We ordered our vehicle from the factory and Windy continually The service we received from Windy Devlin, Internet Sales/Fleet Manager was exceptional. We ordered our vehicle from the factory and Windy continually kept us informed of the progress. We met with her a couple of times and she answered all of our questions. We were very fortunate to have her to assist us in this purchase. Gena Lee, who has been our Service Advisor for several years has always been so helpful when we have taken our previous Ford Explorer in for its routine maintenance. Because of her excellent customer service we have asked to have her continue with our new vehicle as well. More

Terrible service Bad service-They don't honor appointments, or call to let you know what is happening with your car. I spent 4 days without my car and had to make 4 se Bad service-They don't honor appointments, or call to let you know what is happening with your car. I spent 4 days without my car and had to make 4 separate trips over the space of two weeks to get a cable replaced for my battery. I sure wouldn't trust them to fix anything significant. Never-ever-again!! I would give no stars but it won't save More

Pleasant to Work With Overall I had purchased a new 2013 Ford Fiesta from another dealer. My car came into Earnhardt to handle the latch on the door for the National Recall. I wor I had purchased a new 2013 Ford Fiesta from another dealer. My car came into Earnhardt to handle the latch on the door for the National Recall. I worked directly with Bill Faucett, Service Advisor. He was wonderful to work with and went above and beyond to assure my service experience was great. I was expecting a few weeks initially per the dealership I purchased my car from; however, my car was ready in 2 days. I was provided with a rental car via Enterprise that is internally housed at this location. Phil Biehl did everything he could to assist me and make my experience positive. I am happy I bought a new Ford because I know where I am taking my car from now on. Thank you Earnhardt Ford, Bill & Phil! More

Pleasant buying experience I went in looking for a new ford focus. I was promptly greeted by john, he helped my find what I was looking for and helped me through the buying pro I went in looking for a new ford focus. I was promptly greeted by john, he helped my find what I was looking for and helped me through the buying process. I got a good deal, with equally good service, what more can you ask for from a dealership More

Great experience I purchased a certified pre owned escape from Cody and was very pleased with how the whole process was handled. I would definitely recommend Cody and I purchased a certified pre owned escape from Cody and was very pleased with how the whole process was handled. I would definitely recommend Cody and Earnhardt for your next vehicle purchase!!! More

Amazing experience at Earnhardt Ford Fadi was excellent!!!! I leased fiesta st from Fadi I have been in the car business so I was expecting some xx but didn't get any from him I forgot at times he was a salesm I leased fiesta st from Fadi I have been in the car business so I was expecting some xx but didn't get any from him I forgot at times he was a salesman. Would highly recommend. D. DZman More