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Earnhardt Ford

Chandler, AZ

4.9
528 Reviews
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7300 W Orchid Ln

Chandler, AZ

85226

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Showing 528 reviews

September 10, 2024

We have purchased 5 autos from Earnhart over the past 15 years. Service is always good. More

by lanhamstc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie in Quick Lane
Sep 11, 2024 -

Earnhardt Ford responded

Thank you for your trust and loyalty over the years! We’re thrilled to hear that you’ve had consistently great experiences with our service. Your trust means a lot to us, and we look forward to assisting you with your next auto purchase! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

September 09, 2024

Very friendly and helpful staff. Clean restroom and coffee/water. Short wait when getting oil changed. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 10, 2024 -

Earnhardt Ford responded

Thanks for the fantastic review, Dee! We're thrilled to hear you had a great experience with our team. We always aim to provide a friendly atmosphere and keep everything tidy. Looking forward to seeing you again for your next oil change! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 06, 2024

It worked out just OK had a new battery and oil change. They didn’t put the battery cover back on my truck. I had to ask where it was at and then they put it back on and it was all ripped up. Not like it More

by Fcowan
Recommend Dealer
Yes
Employees Worked With
Think his name was Joshua
Sep 13, 2024 -

Earnhardt Ford responded

We appreciate you bringing this to our attention and allowing us the opportunity to make this right. Should you need anything else, please don't hesitate to contact me directly. I'm here to help. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 06, 2024

Had a great experience buying my first thanks to Joel Diaz. He helped me find what I needed at a price I could afford. Super nice and honest guy, not pushy at all. If you're going to Earnhardt ask for hi More

by Spencer Huffman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Earnhardt Ford responded

Spencer, we’re thrilled to hear about your positive experience with Joel! It's great to know he made your first purchase enjoyable and stress-free. Thank you for recommending us, and we look forward to serving you again in the future! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

September 05, 2024

I used the Quick Lane Multi Point Inspection. My service advisor was Allie Shuckhart. She got my vehicle in earlier than scheduled. Service was performed promptly & vehicle returned clean. From s More

by dedutton44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Earnhardt Ford responded

We're thrilled to hear about your positive experience with Allie and the Quick Lane. Our team takes pride in providing prompt and professional service. Your feedback motivates us to keep delivering great experiences! We look forward to seeing you again. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

August 31, 2024

Earnhardt Ford is awesome. My service supervisor Joe is great, Scott Svc Mgr rocks ! As anticipated, my latest experience with Service Dept employees, specifically Anthony Je More

by AZ_Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jenkins
Sep 03, 2024 -

Earnhardt Ford responded

Thanks for the fantastic review! We're thrilled to hear about your positive experience with our service team, especially Joe and Anthony. It's great to know that your F-150 is meeting your expectations. We appreciate your support and look forward to serving you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

August 26, 2024

Great Salesperson in Marty. Knowledgeable. Very helpful in getting the right vehicle. Patient in dealing with two different types of people. Understood my wife the engineer. More

by Marc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Earnhardt Ford responded

Marc, We appreciate the opportunity to earn your business and we thank you for your feedback. We want our guests to be completely satisfied here at Earnhardt Ford, which is why I'm here to address any of the concerns you've outlined in this review. Please contact me whenever is convenient for you. Thank you. Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

August 22, 2024

I would recommend my family and friends to Earnhardt. Earnhardt has helped me purchase all my vehicles. Thank you Earnhardt!!! Excellent service!!! More

by molaban4mj74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Qayumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Earnhardt Ford responded

Thanks for the fantastic review! We're thrilled to hear you've had great experiences with us and appreciate your recommendations. Our team is dedicated to providing excellent service, and we look forward to helping you and your loved ones with future vehicle purchases! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

August 22, 2024

Dealership was clean, promptly greeted by no less than 3 employees. My service advisor Kyle was personable, answered all my questions with knowledge and enthusiasm More

by flhtci57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle-service
Aug 23, 2024 -

Earnhardt Ford responded

We’re thrilled to hear you had a great experience with our team, especially with Kyle. We strive to maintain a welcoming environment and provide knowledgeable service. Your support means a lot to us! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

August 18, 2024

Very friendly and customer service focused, not just my service consultant. This is why I keep coming back to this dealership. More

by currahee1506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 19, 2024 -

Earnhardt Ford responded

Thank you for sharing your positive experience with us! We're pleased to hear that our team's customer service has made a lasting impression on you. We appreciate your loyalty and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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