Earnhardt Ford

This dealership sold a truck right out from under me yesterday. I had gone in the day before and narrowed things down to two trucks. Yesterday morning I went in and decided on one truck. I had been test yesterday. I had gone in the day before and narrowed things down to two trucks. Yesterday morning I went in and decided on one truck. I had been test driving the truck that morning. I had the keys in my pocket and decided on the truck. The price was negotiated, I told them I would take it. I got halfway through the paperwork with the keys still in my pocket and the sales guy comes back and tells me they are selling the truck to someone else. He tells me the other guy was willing to pay more than me. The other guy had not completed the paperwork, he was not farther in the buying process, he was just willing to pay more. They decided not to honor the price that they had agreed on with me and sold the truck to someone else right out from under me because he was willing to pay more. All while the keys were still in my hand and I was halfway through the paperwork. More

EARNHARDT FORD IS TIMELY IN A CRISIS My F-150 , passenger side window failed to raise and lower. I park my truck outside the garage and need to secure it by lock., I called Earnhardt and My F-150 , passenger side window failed to raise and lower. I park my truck outside the garage and need to secure it by lock., I called Earnhardt and they had an immediate opening for repair. Four hours later I picked up my truck, the staff had taken COVID-19 contamination precautions and the work was well done. I recommend Earnhardt Ford for service and vehicle purchase. More

No Bull Indeed! I highly recommend Earnhardt Ford. Laurie McClellan assisted me with the order and delivery for my parent in AZ while I was in MN. The offered price w I highly recommend Earnhardt Ford. Laurie McClellan assisted me with the order and delivery for my parent in AZ while I was in MN. The offered price was the best I was presented from several dealers. Ms. McClellan handled everything from placing the order, keeping me advised for the status, and had all the paperwork and walk through arranged when we arrived at the dealership. More

ROUTINE MAINTENANCE ON FORD ESCAPE Recently, I took my 2015 FORD Escape to Earnhardt Ford Quick Lane in Chandler for routine maintenance; Dustin was my service adviser. Dustin provid Recently, I took my 2015 FORD Escape to Earnhardt Ford Quick Lane in Chandler for routine maintenance; Dustin was my service adviser. Dustin provided me with professional service and gave me a time frame to expect for the routine oil change. Dustin also had some recommendations for future maintenance on my FORD Escape to insure that it will continue to run in an efficient manner. This is the second time, Dustin has been my Quick Lane Service Adviser and the second time he has been a real Pro! Thanks Dustin! More

Excellence and Customer Oriented Highly recommend utilizing the great and efficient Earnhardt Ford Quick Lane team! I had the pleasure of working with Dustin and had a truly amazing Highly recommend utilizing the great and efficient Earnhardt Ford Quick Lane team! I had the pleasure of working with Dustin and had a truly amazing experience in getting my vehicle serviced and the attention to detail. More

This place is awesome. I get consistent excellent customer service every time I get my car serviced. They ate affordable, honest and pleasant to deal with. Dustin was awesome customer service every time I get my car serviced. They ate affordable, honest and pleasant to deal with. Dustin was awesome More

Abbie in Quick Lane service was excellent. She listened to my needs and got my vehicle in for service quickly. She let me know it was ready as soon as it was done. to my needs and got my vehicle in for service quickly. She let me know it was ready as soon as it was done. More

I needed to take my SUV FOR Recall matter. According to the letter I received from FORD it started the will have to leave my SUV all day. BUT Arron my advisor had me out in 2 hhrs. the letter I received from FORD it started the will have to leave my SUV all day. BUT Arron my advisor had me out in 2 hhrs. More

customer care AAAplus gina in service is a super person and you always feel like you are getting great advice and awesome care. all star treatment at FORD gina in service is a super person and you always feel like you are getting great advice and awesome care. all star treatment at FORD More

Great experience and customer service Thank you to Jacob and Paul for their excellent customer service. They were amazing! I appreciate their communication and timely response to fixing th Thank you to Jacob and Paul for their excellent customer service. They were amazing! I appreciate their communication and timely response to fixing the issue. I will definitely recommend this company. More