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Earnhardt Ford

Chandler, AZ

4.9
528 Reviews
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7300 W Orchid Ln

Chandler, AZ

85226

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Showing 528 reviews

October 10, 2024

Process was very easy. They were also patient on me when I was undecided. They gave me options and told me to take my time. More

by WilliamAcuna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Earnhardt Ford responded

William, we're thrilled to hear that you found the process easy and enjoyed the options we provided! Our team is always here to support you, and it's great to know you felt comfortable taking your time. Thanks for sharing your experience! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

October 06, 2024

Promo and efficient service…. Took care of needed services to vehicle. Joshua was very professional More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Oct 07, 2024 -

Earnhardt Ford responded

Thanks for the fantastic feedback, John! We're thrilled to hear that Joshua provided you with professional and efficient service. We appreciate your support and look forward to helping you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

October 06, 2024

Kyle was very professional and courteous and the service I received was excellent. Everyone I interacted with More

by mcdillards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service
Oct 07, 2024 -

Earnhardt Ford responded

We're thrilled to hear you had such a positive experience with Kyle and our team. Your feedback means a lot to us, and we’re glad we could provide the excellent service you deserve! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 29, 2024

Delivered as promised. Didn't overcharge. Allie my service provider was great. Free Uber ride home. Dealership delivered my car. More

by Johnmgaffney1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Schukhart
Sep 30, 2024 -

Earnhardt Ford responded

Thanks for the great feedback, John! We're thrilled to hear you had a positive experience with Allie and appreciated the complimentary Uber ride. Your satisfaction is important to us, and we look forward to serving you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 29, 2024

Still the best place to take your vehicle. Oil changes, need new tires or to rotate old tires , brakes....they do it all. No pressure sales people. Looking at new F150's now. Have not lived More

by queencreek23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Qayumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Jenkins
Sep 30, 2024 -

Earnhardt Ford responded

We’re thrilled to hear you’ve had such a positive experience with us. Our team aims to provide top-notch service without the pressure, and we appreciate your recommendation. Happy car shopping, and we look forward to seeing you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 27, 2024

Allie thanks for being so nice and respectful. Allie took her time with and went over my check point report. She explained to me about my brakes. And advise me about the pick up and drop off servi More

by Eva Ware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Shuckhart
Sep 30, 2024 -

Earnhardt Ford responded

Thank you for your wonderful feedback, Eva! We’re thrilled to hear that Allie provided you with such exceptional service. Our team strives to go above and beyond for our customers, and it’s great to know that Allie made a positive impact. We appreciate your support! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 17, 2024

I called over to check if they had the vehicle in stock and Eloy confirmed it was available so I made the trip over. Eloy was quick to come over when I entered the showroom. He introduced himself and wit More

by MT55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Eloy
Sep 18, 2024 -

Earnhardt Ford responded

We’re thrilled to hear about your fantastic experience! It’s great to know that Eloy and Alex made your first purchase memorable and stress-free. Your satisfaction means the world to us. Enjoy your new electric vehicle, and welcome to the Earnhardt Ford family! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

September 17, 2024

Typically, excellent service, with friendly helpful people (I've met one exception). Allie in Quick Lane was very nice this week, and the wait was not very long. My only real gripe is how long it takes More

by scott_david38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Qayumi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Earnhardt Ford responded

We're happy that overall you receive quality service here and Allie took care of you recently. Your feedback regarding scheduling appointments and our rental car process is greatly appreciated. We're always looking to improve on accommodating our guests to the best of our ability. Should you like to discuss any concerns you have, please don't hesitate to contact me. I'm here to help. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 12, 2024

I was treated as one would expect. Allie in the service department represents the dealership in a proper manner. I appreciate the experiance. Thank You Allie More

by lavieve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie
Sep 13, 2024 -

Earnhardt Ford responded

Thank you for your kind words! We're thrilled to hear that Allie provided you with such a positive experience. Your satisfaction means the world to us, and we look forward to serving you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 11, 2024

This was a very easy and smooth process overall. It took a few hours to get everything done, but no stress. More

by tkr1111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Westerman
Sep 12, 2024 -

Earnhardt Ford responded

Thanks for sharing your experience! We're thrilled to hear that the process was easy and stress-free for you. Your satisfaction is our priority, and we appreciate your positive feedback! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

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