Earnhardt Ford

Hunter was excellent, communicative and very helpful. Drop off was quick and efficient. My truck was finished quickly as promised. Very happy with the level of service. Drop off was quick and efficient. My truck was finished quickly as promised. Very happy with the level of service. More

So far we purchased 3 very good Ford vehicles from Moe and Ron Q. They both have good hospitality and treat us like family. Good experience and will always come back for future purchases. Keep up the goo and Ron Q. They both have good hospitality and treat us like family. Good experience and will always come back for future purchases. Keep up the good work guys! More

Excellent experience. Professional, friendly, courteous. I would not consider any other dealership. Bought my new Ford F-150 here and have had all scheduled maintenance done here. Earnhardt Ford is my firs I would not consider any other dealership. Bought my new Ford F-150 here and have had all scheduled maintenance done here. Earnhardt Ford is my first and last choice in car dealers and I could not be happier. I am completely satisfied...and that ain't no bull !! Ask for Reed. He'll take good care of you. More

Brought car in for CEL 0301 misfire cylinder one. Was informed of a coolant intrusion in cylinder 1. NEW engine under TSB. Once triaged only 2 days to round up parts and r & r. informed of a coolant intrusion in cylinder 1. NEW engine under TSB. Once triaged only 2 days to round up parts and r & r. More

Got my oil changed there and they WAY overpriced me for the quote they gave me to do some items that needed servicing. $4k parts and labor and after checking Ford’s part website I was able to order everyth the quote they gave me to do some items that needed servicing. $4k parts and labor and after checking Ford’s part website I was able to order everything for 600 a brake flush I got everything done under $1k. They should not be marking parts up that much for customer pay and over quoting labor. No way that gets done under warranty pay. Very disappointed in Earnhardt. Went to quick lube and sat in my car at the podium thinking people come out to check you in but instead had to leave my car there and go inside to get someone only to have them walk me back out to my car! Last but definitely not least, sales department texted me from their personal phone for sales. I texted them back but they refused to answer, probably got scared. Further proving they know they were engaged in wrong business practices. This is against FTC regs. Even though I’m a customer you cannot text me without my consent unless you provide a system to allow me to “opt out”. I am very well educated in these matters and they should be more careful because they never know who might be walking in there. Reporting to State Attorneys office and other agencies relevant to this matter to ensure these unethical business practices stop as soon as possible. Bad customer service, price gouging, unethical. Great job Earnhardt Ford! Way to further customer confidence in dealerships More

Fast checkin. Needed drive shaft slip yoke lubrication. Checked in at 9AM and work was completed by 10:15. Not bad for as busy as the place was. Always get good service at this location.. Checked in at 9AM and work was completed by 10:15. Not bad for as busy as the place was. Always get good service at this location.. More

Needed a replacement key for our car. Called parts dept on 7/2/21 and verified the item was in stock (1 available). Parts dept said we could not get it without an appt, so transferred us to appts. We were on 7/2/21 and verified the item was in stock (1 available). Parts dept said we could not get it without an appt, so transferred us to appts. We were not able to get a same day appt, so accepted a Saturday morning appt for 7 am. Upon arrival, had to wait to be helped, then was told that the key would have to be ordered and it would be double the price quoted by parts. Their communication and pricing were not consistent and caused us to drive from another city for no reason. Very disappointed. More

Great customer service. They made the process very quick and answered any questions I had. I would definitely recommend them for a friend or family member looking for their next car. and answered any questions I had. I would definitely recommend them for a friend or family member looking for their next car. More

Had a oil change , they forgot to put a sticker on my window, as a reminder . For my next service . Besides everything was great . window, as a reminder . For my next service . Besides everything was great . More

Needed recall work on my 2020 Mustang. Corey made the entire process, from booking the appointment to retrieving my repaired vehicle, a pleasure. entire process, from booking the appointment to retrieving my repaired vehicle, a pleasure. More