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Earnhardt Ford

Chandler, AZ

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Employees
Reviews
Vehicles
4.9
589 Reviews
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7300 W Orchid Ln

Chandler, AZ

85226

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Showing 589 reviews

December 10, 2023

1st time visiting this dealership, fast, friendly, and helpful. I was getting an oil change and this was a quick and easy process. In and Out More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
You need the service department listed like management and sales :(
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Dec 11, 2023 -

Earnhardt Ford responded

Hi Andy, thank you so much for taking the time to share your positive experience at our dealership! We're thrilled to hear that our team provided fast, friendly, and helpful service during your oil change. We appreciate your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 06, 2023

Great experience and always helpful! I was in a unique situation and Russ couldn’t have been more awesome. More

by Atlas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruston Reynolds
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Dec 07, 2023 -

Earnhardt Ford responded

Hi Atlas, thank you for your kind words! We're thrilled to hear that Russ provided you with a great experience and was helpful in your unique situation. We appreciate your feedback and look forward to assisting you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 04, 2023

Excellent service and extremely polite and attentive staff. I have never had a negative experience at this dealership. More

by jeannie.graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Earnhardt Ford responded

Hi Jeannie! Thank you so much for your kind words. We're thrilled to hear that you've had a consistently positive experience with our dealership. We truly value your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 01, 2023

Filip was extremely helpful in getting my service scheduled and completed. He stayed in touch. i never had to ask for an update. More

by kep.rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip
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Dec 05, 2023 -

Earnhardt Ford responded

Hi Kep, thank you so much for your kind words! We're thrilled to hear that Filip provided excellent service and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 01, 2023

There was very little waiting for my oil change. I was greeted quickly by a very friendly mechanic.Great little waiting room with TV, snacks, water, etc. The appointment was quicker than I was expec More

by Shirl W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a young woman in the service department.
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Dec 05, 2023 -

Earnhardt Ford responded

Hi Shirl, thank you so much for taking the time to share your positive experience! We're thrilled to hear that you had a quick and pleasant visit with us at Earnhardt Ford. Providing excellent customer service is our top priority. We appreciate your kind words and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

November 28, 2023

Earnhardt Ford Quick Lane got me in on the time of my appointment and it was done about 15 minutes faster than I was told it would take. Awesome Service!! More

by azranger215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember her name.
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Nov 29, 2023 -

Earnhardt Ford responded

Thank you for your fantastic review! We're thrilled to hear that your experience at Earnhardt Ford was efficient and exceeded your expectations. We appreciate your kind words and hope to serve you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

November 25, 2023

Every level of service was consistent, courteous and helpful. There was never any pressure and the entire process was very relaxed. More

by dgrago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Earnhardt Ford responded

Hi dgrago, thank you for your kind words! We're glad to hear that our team provided consistent and helpful service throughout your experience. We strive to create a relaxed and pressure-free environment for all our customers. We appreciate your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

November 17, 2023

Liz was very helpful and professional! Way better than other service reps from other ford Delarship More

by NoBody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz with Quick Lane
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Nov 20, 2023 -

Earnhardt Ford responded

Hi NoBody, thank you for your kind words! We strive to provide excellent customer service at our Ford dealership. We're glad that Liz was able to assist you in a helpful and professional manner. We appreciate your feedback and hope to see you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

November 15, 2023

Great employees, amazing staff and finance team. Awesome selection of vehicles and great customer experience. More

by Jacobzumbo2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Earnhardt Ford responded

Hi Jacob, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. We take pride in providing an awesome selection of vehicles and ensuring a great customer experience. We appreciate your feedback! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

November 10, 2023

Helpful and communicative service for my repairs I had done to my 2006 mustang. Informative and thorough. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Helms
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Nov 13, 2023 -

Earnhardt Ford responded

Hi Chris, thank you for your review! We're glad to hear that our service was helpful and communicative for your repairs. We aim to provide informative and thorough assistance to all our customers. If you need any further assistance, feel free to reach out. Take care! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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