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Earnhardt Ford

Chandler, AZ

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Employees
Reviews
Vehicles
4.9
554 Reviews
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7300 W Orchid Ln

Chandler, AZ

85226

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Showing 554 reviews

March 31, 2024

The Quick Lane service is efficient, professional and customer friendly. When the work on my car was finished, a service representative walked me thru what was done and the minor problems found. I’ve sch More

by dmanica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Apr 01, 2024 -

Earnhardt Ford responded

Carol, thank you so much for your kind words about our Quick Lane service! We're thrilled to hear that you had a positive experience with us and that our team was able to provide you with excellent customer service. We look forward to assisting you with your future service needs. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 23, 2024

Service adviser Todd discussed options for work requested and found more economical options for us and delivered our vehicle hours earlier than expected More

by bcaratachea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
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Mar 25, 2024 -

Earnhardt Ford responded

Hi bcaratachea, thank you for taking the time to share your experience with us. We're thrilled to hear that Todd was able to provide you with great service and find cost-effective solutions for your vehicle. We appreciate your feedback and we look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 20, 2024

Josh in service provided quality customer service. He kept me up to date on status of my vehicle. Highly recommend! More

by Ranger1rg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service.
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Mar 21, 2024 -

Earnhardt Ford responded

We're thrilled to hear about your positive experience with Josh! Keeping our customers informed and satisfied is always a top priority for us. Thank you for recommending us, and we look forward to serving you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 20, 2024

Josh was ver funny and helpful. He was able to use our Ford Pass rewards More

by Spiritrunner26.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Perez
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Mar 21, 2024 -

Earnhardt Ford responded

Thank you so much for the positive feedback, Spiritrunner26.2! We're thrilled to hear that Josh was able to assist you with using your Ford Pass rewards. We appreciate your business and hope to continue providing you with excellent service in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 17, 2024

Fast, courteous, I was kept informed by text and in person. Waiting area was comfortable and clean More

by smyers49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
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Mar 19, 2024 -

Earnhardt Ford responded

Hi smyers49, thank you for your kind words! We are thrilled to hear that you had a positive experience with us. Providing excellent service and a comfortable environment for our customers is always a top priority for us. We appreciate your feedback and hope to see you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 09, 2024

I like the service at Earnhardt Ford. It's always been straightforward, fast and reasonable. I feel good about getting my maintenance here because I know it will always be with approved More

by sdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie
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Mar 11, 2024 -

Earnhardt Ford responded

Hi sdon, thank you for sharing your positive experience with us at Earnhardt Ford! We are thrilled to hear that you find our service to be straightforward, fast, and reasonable. Our team is dedicated to providing top-notch maintenance. Thank you for choosing us! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 07, 2024

This is our second car from Earnhardt, and both times the process was smooth and easy. I will probably buy my next car from them as well. Great inventory and fantastic staff make the experience that much bet More

by 2mgood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex in finance and Johnny Martinez
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Mar 08, 2024 -

Earnhardt Ford responded

2mgood, we are thrilled to hear about your positive experience with us at Earnhardt! We strive to make the car buying process as seamless as possible, and we are happy to hear that our inventory and staff exceeded your expectations. We look forward to serving you again in the future! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

March 05, 2024

The work was done effectively and efficiently. The reservation system is great. No wsiting whatsoever More

by TFB
Recommend Dealer
Yes
Employees Worked With
Ashley
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Mar 06, 2024 -

Earnhardt Ford responded

Hi TFB, thank you for sharing your positive experience with us! We're thrilled to hear that our reservation system worked well for you and that the service was efficient. We appreciate your feedback and hope to see you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 05, 2024

My visit to the dealership was great. The service that Allie provided was amazing. Great service, great work. Thanks More

by Tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie
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Mar 06, 2024 -

Earnhardt Ford responded

Tyler, we're thrilled to hear about your positive experience at our dealership! Allie will be delighted to hear your kind words. Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 28, 2024

I was very happy with the service I received. It was no longer than expected and Joshua was very courteous and helpful. Thank you Joshua! More

by Janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Feb 29, 2024 -

Earnhardt Ford responded

Hi Janice! We are thrilled to hear that you had a positive experience with us and that Joshua provided excellent service. We strive to provide top-notch customer service, so it's great to hear that we met your expectations. Thank you for choosing us! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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