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Earnhardt Chrysler Jeep Dodge Ram - Service Center

Gilbert, AZ

4.5
414 Reviews

414 Reviews of Earnhardt Chrysler Jeep Dodge Ram - Service Center

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February 22, 2024

Brian was amazing and took good care of my vehicle. Kept me updated with the problems. My vehicle came back to me working perfectly after it was fixed. I will definitely be back to see Brian for my veh More

by Manny23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 23, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Manny! Thank you for sharing your positive experience with Brian. We are thrilled to hear that he provided excellent service and kept you informed throughout the process. We look forward to welcoming you back in the future. Thank you for choosing us! Regards, Luke Morris Service Director luke.morris@earnhardt.com

February 16, 2024

Every time I bring my wrangler here I see nothing but smiling faces and very courteous people. More

by Submarinevet601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chynna Kohlrr
Feb 19, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you so much for your positive feedback, Submarinevet601! We're thrilled to hear that you've had such a great experience at our dealership. Providing exceptional customer service is our top priority, and we're delighted that our team was able to make your visit enjoyable. We look forward to seeing you and your Wrangler again soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com

February 15, 2024

Josh Stricklin was very good in every part of getting my Ram repaired. Followed through with everything as he told me how it would handled. .Great job by Josh More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

We are thrilled to hear your service visit went seamlessly, DK! Thank you for choosing Earnhardt CDJR! Regards, Luke Morris Service Director luke.morris@earnhardt.com

February 08, 2024

Dropped my truck off was greeted an taken care of right away. Josh got my truck in for repairs and got it back in a fast turn around time. was very happy with the service at Earnhardts. More

by snottyulate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi snottyulate, thank you for your kind words! We're glad to hear that Josh provided you with prompt and efficient service. We appreciate your feedback and hope to continue providing you with excellent service in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

February 08, 2024

Doug was great. Always professional and makes you feel valued by the dealership. He explained my service benefits and took care of a recall issue needed when I broug More

by dmkrueger499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Doug, thank you for sharing your positive experience with us! We're thrilled to hear that Doug provided professional and valued service. We appreciate your recommendation and look forward to serving you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

February 06, 2024

I appreciated working with Marvin as my service manager to coordinate getting my Jeep fixed. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bolanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Mark, thank you for your kind words! It was a pleasure working with you and ensuring your Jeep was taken care of. We strive to provide exceptional service and we're thrilled to hear that Marvin met your expectations. We look forward to serving you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

February 03, 2024

Went in for an oil change and ended up bying a set of tires,which i really needed.Stacey Spradley found me copons to help me out with the cost!Thanks Stacy that really helped me out with my buget. More

by daveevadaveyoine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Spradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Dave! Thanks for sharing your positive experience with us. We're glad that Stacey was able to assist you in finding coupons to help with the cost and that it helped you stick to your budget. We appreciate your business and hope to see you again soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com

Feb 05, 2024 -

daveevadaveyoine responded

Good Job!!

January 27, 2024

This is the worst service department ever! ! I have been trying to make an appointment online for months now! No luck the calendar is booked forever I then try to online chat where they kee More

by m.colasurdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Feb 05, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

We appreciate you bringing your concerns to our attention and you bringing your vehicle back in last week, but unfortunately, we will need to have our technicians examine your vehicle. Once examined, we can decide together the best course of action for your vehicle. Should you change your mind and would like us to perform a diagnosis, please contact me and I will be happy to set up an appointment for you. Regards, Josh Utley Service Manager josh.utley@earnhardt.com 480-756-3599

January 25, 2024

Tiana is outstanding. .. I've know her for years now and she always has been/is kind, courteous, knowledgeable and responsive. It's obvious she always is doing her best for More

by John & Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiana Dela Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi John & Karen! Thank you so much for your kind words about Tiana. We are thrilled to hear that she has consistently provided excellent service and support. We're lucky to have her on our team, and we appreciate your recognition of her dedication. Have a great day! Regards, Luke Morris Service Director luke.morris@earnhardt.com

January 19, 2024

I purchased my 2022 Ram Mega Cab from Earnhardt. I've had to return a few times for recalls and have had the pleasure of dealing with Doug Miller. It's nice to have a service person who keeps me inf More

by fs.silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi fs.silva, thank you for choosing us! We're glad to hear that Doug has provided you with excellent service and kept you informed throughout the process of your purchase. We appreciate your loyalty, even with the distance, and look forward to continuing to serve you! Regards, Victoria Smith victoria.smith@earnhardt.com

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