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Earnhardt Chrysler Jeep Dodge Ram - Service Center
Gilbert, AZ
408 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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408 Reviews of Earnhardt Chrysler Jeep Dodge Ram - Service Center
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August 11, 2024
Doug was awesome…. He explained the maintenance schedule and what was needed as well as a badly needed safety recall on a high pressure fuel pump. He had the truck bac He explained the maintenance schedule and what was needed as well as a badly needed safety recall on a high pressure fuel pump. He had the truck back by Friday and Doug stayed in touch keeping us informed throughout the process . . . excellent service. More
by david.forrester62
Employees Worked With
August 08, 2024
Tammy is friendly and provides a helpful experience to getting my Built to Serve Ram serviced. She is a true asset to your Service Department! getting my Built to Serve Ram serviced. She is a true asset to your Service Department! More
by Stevepagel47
Employees Worked With
August 07, 2024
Chynna was my service advisor. She was friendly and knowledgeable. The customer lounge has a TV, is comfortable and well stocked with coffee and donuts. The only issue I had is, th She was friendly and knowledgeable. The customer lounge has a TV, is comfortable and well stocked with coffee and donuts. The only issue I had is, the online scheduler didn't work right. I had to call to make the appointment. More
by tracemod
Employees Worked With
Chynna
August 05, 2024
Bryan is an excellent service advisor that gets the job well-done in a courteous and professional manner. Thank you, Bryan, for all your automobile help, suggestions, recommendations and advice keeping ou well-done in a courteous and professional manner. Thank you, Bryan, for all your automobile help, suggestions, recommendations and advice keeping our families safe! More
by Kkonde Abbey
July 31, 2024
Brian is very friendly, helpful, accommodating, and answers all my questions. He even personally drove me to Enterprise to pick up the loaner. Thank you. answers all my questions. He even personally drove me to Enterprise to pick up the loaner. Thank you. More
by FoggyDaze
Employees Worked With
July 30, 2024
Always great to work with Josh and the team there. Very quick and friendly. I love having someone, like Josh, I can trust! Very quick and friendly. I love having someone, like Josh, I can trust! More
by connections
Employees Worked With
July 26, 2024
Immediately hat my windshield wiper challenge repaired in a matter of moments . Appreciate to prompt and courteous assistance. a matter of moments . Appreciate to prompt and courteous assistance. More
by Bobmisner9
Employees Worked With
June 27, 2024
I had the worst experience today with Earnhardt Dodge in Gilbert and Burt Johnson. My appointment was at 8 AM and Burt did not show up until 8:30 AM. After taking 90 minutes for an oil change and tire rot Gilbert and Burt Johnson. My appointment was at 8 AM and Burt did not show up until 8:30 AM. After taking 90 minutes for an oil change and tire rotation, I had to inform the front counter that my car was completed as I saw it leave the service bay and sit there. Finally, as I went to pay, I was told that the coupon that I had received via email was "no good" and that I would actually end up paying more with the coupon. Burt then told me I could do the Burger King thing and have it my way if I wanted to pay more in front of other employees and customers. So, if you like waiting around for appointments, then waiting even longer for services, only to be given the "bait and switch" pitch about the coupon they emailed and then to be ridiculed in public, then this is the place for you. This was my first visit to the dealership outside of the services that were included with my original purchase, and it will be my last! More
by eric.fike
Employees Worked With
June 25, 2024
READ THIS BEFORE YOU GO THERE. I didn't realized how bad these people are until today and by looking how many 1 star reviews they have. I took my car in for the 20,000 service an I didn't realized how bad these people are until today and by looking how many 1 star reviews they have. I took my car in for the 20,000 service and they tried to charge me for unnecessary service charges. The bill was going to be over $1,200 on a $175 service. I left and reached out to two other Ram dealers in the area and I was giving the same amount. The sad part was that I purchased my vehicle from them and I believe you should buy and service you car close to where you live. Not in this case. I will never go back there and will share my experience online. STAY AWAY!!!!!!!! THEY ARE SIMPLY AWFUL. More
by jerrydesouza1
Employees Worked With
DON'T REMEMBER
June 22, 2024
BEWARE! Missed the issue with my vehicle, tried to charge me for a catalytic converter, had to take it to a Big-O to find out I had a transmission issue - D Missed the issue with my vehicle, tried to charge me for a catalytic converter, had to take it to a Big-O to find out I had a transmission issue - Dodge then refused to fix it, told me to take my business elsewhere, then CHARGED ME to put my car back together!?!?! The way I brought it in! I will NEVER do business with Dodge, Earnhardt or any of these money grubbers!!! BEWARE!!!! More
by seandillinghamactor
