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Earnhardt Chrysler Jeep Dodge Ram - Service Center
Gilbert, AZ
403 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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403 Reviews of Earnhardt Chrysler Jeep Dodge Ram - Service Center
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July 30, 2024
Always great to work with Josh and the team there. Very quick and friendly. I love having someone, like Josh, I can trust! Very quick and friendly. I love having someone, like Josh, I can trust! More
by connections
Employees Worked With
July 26, 2024
Immediately hat my windshield wiper challenge repaired in a matter of moments . Appreciate to prompt and courteous assistance. a matter of moments . Appreciate to prompt and courteous assistance. More
by Bobmisner9
Employees Worked With
June 27, 2024
I had the worst experience today with Earnhardt Dodge in Gilbert and Burt Johnson. My appointment was at 8 AM and Burt did not show up until 8:30 AM. After taking 90 minutes for an oil change and tire rot Gilbert and Burt Johnson. My appointment was at 8 AM and Burt did not show up until 8:30 AM. After taking 90 minutes for an oil change and tire rotation, I had to inform the front counter that my car was completed as I saw it leave the service bay and sit there. Finally, as I went to pay, I was told that the coupon that I had received via email was "no good" and that I would actually end up paying more with the coupon. Burt then told me I could do the Burger King thing and have it my way if I wanted to pay more in front of other employees and customers. So, if you like waiting around for appointments, then waiting even longer for services, only to be given the "bait and switch" pitch about the coupon they emailed and then to be ridiculed in public, then this is the place for you. This was my first visit to the dealership outside of the services that were included with my original purchase, and it will be my last! More
by eric.fike
Employees Worked With
June 25, 2024
READ THIS BEFORE YOU GO THERE. I didn't realized how bad these people are until today and by looking how many 1 star reviews they have. I took my car in for the 20,000 service an I didn't realized how bad these people are until today and by looking how many 1 star reviews they have. I took my car in for the 20,000 service and they tried to charge me for unnecessary service charges. The bill was going to be over $1,200 on a $175 service. I left and reached out to two other Ram dealers in the area and I was giving the same amount. The sad part was that I purchased my vehicle from them and I believe you should buy and service you car close to where you live. Not in this case. I will never go back there and will share my experience online. STAY AWAY!!!!!!!! THEY ARE SIMPLY AWFUL. More
by jerrydesouza1
Employees Worked With
DON'T REMEMBER
June 22, 2024
BEWARE! Missed the issue with my vehicle, tried to charge me for a catalytic converter, had to take it to a Big-O to find out I had a transmission issue - D Missed the issue with my vehicle, tried to charge me for a catalytic converter, had to take it to a Big-O to find out I had a transmission issue - Dodge then refused to fix it, told me to take my business elsewhere, then CHARGED ME to put my car back together!?!?! The way I brought it in! I will NEVER do business with Dodge, Earnhardt or any of these money grubbers!!! BEWARE!!!! More
by seandillinghamactor
June 15, 2024
Just a quick note to say how much I appreciate EARNHARDT Service, Josh was as always able to work service for my jeep as well as making the appointment time fit my complicated schedule. Wait time was easy i Service, Josh was as always able to work service for my jeep as well as making the appointment time fit my complicated schedule. Wait time was easy in one of the best waiting rooms I have ever used. Many thanks! More
by mikey
Employees Worked With
June 05, 2024
My regular service advisor was out on vacation. Marvin stepped up and did a great job. Highly recommend Marvin he follows up. Marvin stepped up and did a great job. Highly recommend Marvin he follows up. More
by daniella
Employees Worked With
June 02, 2024
Great service, great experience! Transparent pricing, friendly customer service, excellent communication! I’m had some bad car dealership experiences in the past, Earnhardt’s was ver Transparent pricing, friendly customer service, excellent communication! I’m had some bad car dealership experiences in the past, Earnhardt’s was very different, positively surprised, thanks! More
by David Guenthardt
Employees Worked With
Brianna Lopez
May 31, 2024
Love this group of people. They are wonderful to work with and took great care of my vehicle while I was vacationing. Love them! They are wonderful to work with and took great care of my vehicle while I was vacationing. Love them! More
by BAZ
Employees Worked With
May 28, 2024
I purchased my 2013 Dodge Journey from this dealership brand new, and bought the MOPAR lifetime unlimited miles warranty. I brought it in, and the lack of transparency upfront about this process was infur brand new, and bought the MOPAR lifetime unlimited miles warranty. I brought it in, and the lack of transparency upfront about this process was infuriating. I had to fight to reduce costs of repairs. If you have a MOPAR unlimited lifetime warranty, I would highly recommend calling MOPAR before dropping your vehicle off. It will save you THOUSANDS of dollars of unexpected costs. I spoke to a minimum of 5 individuals including the General Manager at this dealership and I will not be visiting this dealership or any of its namesake again. More
by migueldehoyos41a
Employees Worked With
