Earnhardt Chrysler Jeep Dodge Ram - Service Center

Best in the business I always get great service on my Jeep at Earnhardt’s in Gilbert! Daryl is a great service advisor and ensures my Jeep is always in peak running condit I always get great service on my Jeep at Earnhardt’s in Gilbert! Daryl is a great service advisor and ensures my Jeep is always in peak running condition. More

Wonderful service dealer Iris was very wonderful to talk with !! She was very quick to get my car taken care off . She was spot on at what needed to be done ... Was very impre Iris was very wonderful to talk with !! She was very quick to get my car taken care off . She was spot on at what needed to be done ... Was very impressed on the time it took to get me in and out!!! More

Service department I had a dead battery and since my car was under warranty I called Earnhardt. They set up a tow truck, a car rental and replaced battery. It didn't co I had a dead battery and since my car was under warranty I called Earnhardt. They set up a tow truck, a car rental and replaced battery. It didn't cost me anything and I was pleased with the service I received from them. Everyone at Earnhardt that I dealt with we're very pleasant and made the process pain free for me. More

Refused to honor first oil change Dealership refused to honor the first oil change with a new jeep. I was told it was too long since I bought it. he jeep is purely a recreational vehic Dealership refused to honor the first oil change with a new jeep. I was told it was too long since I bought it. he jeep is purely a recreational vehicle and we do not put a lot of miles on it. I had contacted them when the vehicle was about 10 months old and had only about 2800 miles on it. I have since had the service done elsewhere. I also went to a different dealership with another small problem. I also had this other dealership handle the recall on my dodge truck. We are now shopping for another new RX 350 and you can bet it will not be at an Earnhardt dealership. More

Oil Change Scheduled a Oil Change and Courtney was my representative I worked with. Made the entire process so easy from start to finish. Truly a very pleasant e Scheduled a Oil Change and Courtney was my representative I worked with. Made the entire process so easy from start to finish. Truly a very pleasant experience. Thank you. More

Outstanding Service at Earnhardt Mr. Alan Clark is one of the most conscientious professionals I have ever met. His service expertise is the reason we keep coming back to this dealer Mr. Alan Clark is one of the most conscientious professionals I have ever met. His service expertise is the reason we keep coming back to this dealership. He has instilled confidence in both my wife and I, and we trust his advice. It is always a pleasure to see him when we bring our vehicles in for service or maintenance issues. He was the primary reason that we bought our Grand Cherokee Summit from this dealership and not from another one. We have been going to this dealership for over four years and I see no reason to leave. More

Brooke is the go too Bought a truck and she had made sure everything was taken care of. I had a few concerns and she promptly addressed them and informative throughout the Bought a truck and she had made sure everything was taken care of. I had a few concerns and she promptly addressed them and informative throughout the whole process. Love the truck and the service More

Recall We had a recall on our Dodge Journey Earnhardt and the service dept did an excellent job with speedy service to take care of the recall Thank you fo We had a recall on our Dodge Journey Earnhardt and the service dept did an excellent job with speedy service to take care of the recall Thank you for your great service and friendly customer service. More

Speedy service in an emergency We bought our 2014 Jeep Cherokee in NM. It broke down on us here in Phoenix at the worst time- my husband had just had a total knee replacement and wa We bought our 2014 Jeep Cherokee in NM. It broke down on us here in Phoenix at the worst time- my husband had just had a total knee replacement and was in the car with me. Thanks so much to Rosemary Serna and the rest of the service staff for getting us into a comfortable rental at Enterprise, finding the problem and fixing the car right away- the same day. We were very impressed with the personal, professional service. And thank you Rosemary for figuring out how to get my grandson's car seat out! We will be back. Katherine (Mrs. Andrew) Martinez More

Always treated fairly and personally I bought my '06 2500 Ram at Earnhardt and have returned to Earnhardt for all service and repair issues. Have known and dealt with Rose as my service a I bought my '06 2500 Ram at Earnhardt and have returned to Earnhardt for all service and repair issues. Have known and dealt with Rose as my service advisor for at least 10 of the last years. I've come to think of her as a trusted friend and I've never been disappointed as a result. This last time was simply for an oil change and to replace the two batteries which I'd been jumping for the last three days to start. It was obvious they were bad. When I pulled I was initially met by a young man who said he could smell the batteries. I couldn't smell myself if I was on fire. Then I was met by Tammy Shriner who also noted the battery smells. She popped the hood and noted smoke. Again something I hadn't noted. She immediately arranged to get the truck back into the shop as soon as possible so the issue could be addressed before the batteries caught fire or exploded. Up to that point I had only thought the bad batteries were an inconvenience and had not recognized the potential danger the batteries represented. I was grateful for both Tammy and that young man recognizing the seriousness of the battery's condition and working immediately to resolve the issue. So, in summary, I was very pleased and grateful for Earnhardt personnel's knowledge and reactions relating to this particular visit which had been for me a simple oil change and battery replacement. Could have been a smoking heap along side the road somewhere otherwise. Of course I visited with Rose to assess what work might be needed as dictated by my mileage (and a hug). She is remarkable in being able to ascertain what warranty scheduled work is due and has been done. And there are numerous personnel back in the shop that are unnamed but have done superior work on my vehicle over the years to whom I'm grateful. More