Earnhardt Chrysler Jeep Dodge Ram - Service Center

Service to Dodge Ram 2500 My Ram pickup had a recall for the alternator and I took it to the Gilbert Earnhardt dealership. The service was done promptly and efficiently. I ca My Ram pickup had a recall for the alternator and I took it to the Gilbert Earnhardt dealership. The service was done promptly and efficiently. I can only praise the way the service was done. Allen Clark is my service rep and he was great to work with. More

Quality Employees.. Purchased a new Jeep Cherokee last year from Earnhardts and as previously reported, I was very pleased with Jeff Herber's handling of the deal. At th Purchased a new Jeep Cherokee last year from Earnhardts and as previously reported, I was very pleased with Jeff Herber's handling of the deal. At the time, I asked Jeff to identify a Service Advisor that he would recommend, he suggested Daryl Jones and this past week I had the opportunity to engage his services. Besides verifying why I was in for service ( 6 month Butler detail, lube and oil and tire rotation), I asked Daryl about a couple of issues that I was experiencing and he was very patient in explaining the "whys"..One thing I had noticed was a slowness in the shifting pattern when starting to move and Daryl said he had heard this from some other customers and would check to see if there was a warranty recall. We live quite a few miles away from the dealership and so timing for us to pick up the auto was important. Daryl identified the expected completion time, we left and that afternoon, Daryl called me to report that all the work was done on the Cherokee.."Yes he did find a recall on the shifting issue and was taking care of" and this was one hour before the expected time Daryl had quoted....Patience..professional..knowledgeable..and orientation to quality service for the customer are words that I associate with describing Daryl Jones..Thank You Daryl... More

Excellent Service Dept My Dodge Charger had a recall repair and we brought it in to Earnhardt for it. It was done promptly and correctly. They even washed my car. Allen C My Dodge Charger had a recall repair and we brought it in to Earnhardt for it. It was done promptly and correctly. They even washed my car. Allen Clark was wonderful to work with. I would recommend him to anyone who needs service on their vehicle. Congratulations to a great company! More

Crisis Averted!!! My wife and kids were heading out to California to attend a tournament for our kids, when we discovered the back door hatch on our van wouldn't secure My wife and kids were heading out to California to attend a tournament for our kids, when we discovered the back door hatch on our van wouldn't secure. This situation could have been disastrous. So we drove to Earnhardt Chrysler, explained the issue, and the criticality of us being able to get this issue resolved quickly so they could head to California for the tournament. The Earnhardt staff was very helpful, and friendly, and they fixed the issue in 2 hours. The speed at which they moved to fix our issue eliminated the need for us to purchase a rental van for our trip to California. Kudos to the Earnhardt service team and especially Rosemary Serna!!! More

Recall+ Daryl contacted me about a recall on my 2014 Chrysler 200. Made the appt. Came in and not only was the recall taken care of but my cracked windshield Daryl contacted me about a recall on my 2014 Chrysler 200. Made the appt. Came in and not only was the recall taken care of but my cracked windshield was replaced and they did a 12 point inspection. Service is impeccable, Daryl has always done a great job at making sure service is complete end the vehicle is clean. Julie provides the best shuttle service, very friendly. More

Service experience Brian Lamch is a pleasure to work with:. professional, friendly, personable, courteous. In one word - AWESOME!! I look forward to bringing my RAM in Brian Lamch is a pleasure to work with:. professional, friendly, personable, courteous. In one word - AWESOME!! I look forward to bringing my RAM in for service. Thank you. More

Superlative service I purchased my first jeep (a Jeep Patriot) from them five years ago. When I wanted a second jeep, I did not hesitate to go to them. I bought a Jeep Re I purchased my first jeep (a Jeep Patriot) from them five years ago. When I wanted a second jeep, I did not hesitate to go to them. I bought a Jeep Renegade. The vehicles, the service, the attention to detail, and the courtesy offered to me over the years from all their departments and staff has been superlative. I highly recommend them to all. More

DARYL JONES**** AWESOME Daryl, is truly a man who cares about his clients. He has been my service advisor for almost 9 years and the reason I return over and over to Earnhard Daryl, is truly a man who cares about his clients. He has been my service advisor for almost 9 years and the reason I return over and over to Earnhardt Dodge is solely because of him. He has a true servants heart and works very hard to make sure that his clients are well taken care of. He is a man of integrity and I would highly recommend him to anyone. Thank you Daryl. Tim M More

Service 2012 Dodge Diesel Great job on my service I will be back also thinking of taking my 2015 Scat Pack. They even washed my truck for me good job. Great job on my service I will be back also thinking of taking my 2015 Scat Pack. They even washed my truck for me good job. More

Warranty-service Glitches Overcome I had a few obstacles to getting my car warranty-serviced at the Gilbert dealership because I had purchased my vehicle at the Mesa dealership. When th I had a few obstacles to getting my car warranty-serviced at the Gilbert dealership because I had purchased my vehicle at the Mesa dealership. When the Mesa dealership changed some of it's software, my oil change package was no longer valid. Service Consultant Tammy S. at the Gilbert dealership and Service Manager Larry Appleby patiently helped me get to and through the proper channels to get my oil change completed quickly. I appreciate the assistance! More