Earnhardt Chrysler Jeep Dodge Ram - Service Center

Have been using Earnhardt for over a decade. I've been using Earnhardt since buying my Ram diesel from Earnhardt in 2006. Initially because it was under warranty and then simply because I trusted I've been using Earnhardt since buying my Ram diesel from Earnhardt in 2006. Initially because it was under warranty and then simply because I trusted them to do the work for a fair price. My service advisors have changed over the years. Currently, and maybe for 8 - 10 years, it's been my very great pleasure to work with Rosemary Serna. I've come to trust her implicitly for reminding me of work that needed to be done as well as seeing that miscellaneous repairs that have cropped up are done. I've never felt like I've been up-sold on a repair. Rose simply sees to it that work that is advisable or necessary is done. I've since moved out of state but have returned to have work done by Earnhardt's shop team and because I trust that Rose will advise me wisely of what else may be good to have done. Although there is a Dodge dealership where I currently live, I much prefer and trust Rose and the Earnhardt shop crew in getting the job done correctly. I am grateful for the nameless technicians who've worked on my vehicle and Rose who has guided me for years. More

Like and a dislike I enjoy the text message service and my service advisor Tianna is good. I don’t enjoy the 10-20 min pickups and I thought with any work it gets a quic I enjoy the text message service and my service advisor Tianna is good. I don’t enjoy the 10-20 min pickups and I thought with any work it gets a quick run through the wash, but I could be wrong about that. I’ve been in two to three times now, and while they know I’m coming in to get my vehicle that day, it still takes them 15min ish to get my vehicle from whatever far away lot they park these cars at. Last time was 12/27 where 5 of us stood around for 15-25mins waiting for one or two people running to get vehicles. Finally my service advisor jumped in and went to get another customers car cause they waited 25min. I really encourage and hope that the service manager can optimize this process. This is the only dealership I’ve been to where this happens. My nissan service experience has been better thus far, when I take my rogue in they have it in the drive or very close to the drive when it’s done. I can check out and get it myself if I don’t want them to get it for me that’s how close it is. More

Great service Rosemary is my customer service rep and she’s fantastic with her great personality and willingness to get you everything you need within your budget a Rosemary is my customer service rep and she’s fantastic with her great personality and willingness to get you everything you need within your budget and she’s so friendly. Definitely recommend this place! More

Excelllnet service, fair and professional the entire time. Both my Service Advisor, Brian Lamch and Helen my Dodge FCA Case Specialist where extremely professional, fair and efficient throughout the entire re Both my Service Advisor, Brian Lamch and Helen my Dodge FCA Case Specialist where extremely professional, fair and efficient throughout the entire repair process. I previously stayed away from the dealerships once the warranty ran out, but in this case Earnhardt and Dodge / Chrysler corporate did a remarkable job. I highly recommend Dodge vehicles and the Earnhardt dealership. More

Oil change and thermostat I've always had great service at Earnhardts. From buying a new vehicle to service to auto body shop. Tammie has always taken great care of me and my I've always had great service at Earnhardts. From buying a new vehicle to service to auto body shop. Tammie has always taken great care of me and my oil changed and tire rotations. She goes out of her way to make it a quick, efficient, but complete process. Always keeps me informed. Randy F set up an appointment, kept me fairly well informed of the work with my car, when there was an issue with the rental car he took care of it immediately and then have me a through report of what they had to do. Everyone makes the process painless. Even the cashiers are accommodating and helpful. More

Recall service! I had a great experience regarding my Jeep recall service at Ernhardt. I got a fast appointment within the next week. Brian was very helpful. I had a great experience regarding my Jeep recall service at Ernhardt. I got a fast appointment within the next week. Brian was very helpful. More

Electrical Issue Solved! As a proud owner of a brand new 2018 Jeep JL Wrangler Unlimited Sport S. I unfortunately was experiencing some issues with the battery. I found mysel As a proud owner of a brand new 2018 Jeep JL Wrangler Unlimited Sport S. I unfortunately was experiencing some issues with the battery. I found myself having to take it in a few times to get looked at, after a little trial and error it was finally resolved. I’m very happy with the Darren and the Service Department! They made sure I was taken care of with loaner/rental vehicles. I would recommend this team to anyone in the future! More

Great service! 10 out of 10 for me. Made my holiday -so fast n professional!! No unnecessary repairs!! Darren and honest crew were awesome. Thanks again guys! 10 out of 10 for me. Made my holiday -so fast n professional!! No unnecessary repairs!! Darren and honest crew were awesome. Thanks again guys! More

Integrity Mechanic did not suggest I replace parts that weren't required. I wouldn't have known any better. I appreciate his integrity. Rosemary kept me info Mechanic did not suggest I replace parts that weren't required. I wouldn't have known any better. I appreciate his integrity. Rosemary kept me informed via text and phone calls. More

Oil change service The quick service oil change was exactly that QUICK!! Would recommend highly. Courtney the service person was very friendly and kept me informed of The quick service oil change was exactly that QUICK!! Would recommend highly. Courtney the service person was very friendly and kept me informed of the status of my vehicle. More