Earnhardt Chrysler Jeep Dodge Ram - Service Center

Tiana was helpful and friendly. She let me know what I needed to get serviced and kept me updated on when to expect it to be completed. She let me know what I needed to get serviced and kept me updated on when to expect it to be completed. More

Tammy is always pleasant and considerate. She makes me feel confident that my Challenger is serviced as requested and running in excellent condition. She answers any questions I may have. T She makes me feel confident that my Challenger is serviced as requested and running in excellent condition. She answers any questions I may have. Tammy is a great service advisor. More

Doug was awesome…. He explained the maintenance schedule and what was needed as well as a badly needed safety recall on a high pressure fuel pump. He had the truck bac He explained the maintenance schedule and what was needed as well as a badly needed safety recall on a high pressure fuel pump. He had the truck back by Friday and Doug stayed in touch keeping us informed throughout the process . . . excellent service. More

Tammy is friendly and provides a helpful experience to getting my Built to Serve Ram serviced. She is a true asset to your Service Department! getting my Built to Serve Ram serviced. She is a true asset to your Service Department! More

Chynna was my service advisor. She was friendly and knowledgeable. The customer lounge has a TV, is comfortable and well stocked with coffee and donuts. The only issue I had is, th She was friendly and knowledgeable. The customer lounge has a TV, is comfortable and well stocked with coffee and donuts. The only issue I had is, the online scheduler didn't work right. I had to call to make the appointment. More

Bryan is an excellent service advisor that gets the job well-done in a courteous and professional manner. Thank you, Bryan, for all your automobile help, suggestions, recommendations and advice keeping ou well-done in a courteous and professional manner. Thank you, Bryan, for all your automobile help, suggestions, recommendations and advice keeping our families safe! More

Brian is very friendly, helpful, accommodating, and answers all my questions. He even personally drove me to Enterprise to pick up the loaner. Thank you. answers all my questions. He even personally drove me to Enterprise to pick up the loaner. Thank you. More

Always great to work with Josh and the team there. Very quick and friendly. I love having someone, like Josh, I can trust! Very quick and friendly. I love having someone, like Josh, I can trust! More

Immediately hat my windshield wiper challenge repaired in a matter of moments . Appreciate to prompt and courteous assistance. a matter of moments . Appreciate to prompt and courteous assistance. More

I had the worst experience today with Earnhardt Dodge in Gilbert and Burt Johnson. My appointment was at 8 AM and Burt did not show up until 8:30 AM. After taking 90 minutes for an oil change and tire rot Gilbert and Burt Johnson. My appointment was at 8 AM and Burt did not show up until 8:30 AM. After taking 90 minutes for an oil change and tire rotation, I had to inform the front counter that my car was completed as I saw it leave the service bay and sit there. Finally, as I went to pay, I was told that the coupon that I had received via email was "no good" and that I would actually end up paying more with the coupon. Burt then told me I could do the Burger King thing and have it my way if I wanted to pay more in front of other employees and customers. So, if you like waiting around for appointments, then waiting even longer for services, only to be given the "bait and switch" pitch about the coupon they emailed and then to be ridiculed in public, then this is the place for you. This was my first visit to the dealership outside of the services that were included with my original purchase, and it will be my last! More