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Earnhardt Chrysler Jeep Dodge Ram - Service Center

Gilbert, AZ

4.5
408 Reviews

408 Reviews of Earnhardt Chrysler Jeep Dodge Ram - Service Center

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October 05, 2024

Rick and Cedrick were very thoughtful and helpful I would recommend them 100%!! They are very knowledgeable great people!!! More

by careywilliams52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry (Rick) Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric
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Oct 07, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Carey, we’re thrilled to hear about your positive experience with Rick and Cedrick! Their dedication to providing excellent service truly stands out. Thank you for your recommendation and for sharing your feedback with us! Regards, Luke Morris Service Director luke.morris@earnhardt.com

October 03, 2024

Rick had my vehicle issue resolved on the same day with no appt. Very honest, quick to help, listened to me and answered all my questions. Highly recommend Rick and Earnhardt Dodge Ram in Gilbert AZ. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Dee, we're thrilled to hear about your positive experience with Rick! Our team strives to provide quick and honest service, so your feedback means a lot. Thanks for recommending us, and we hope to see you again for any future needs! Regards, Luke Morris Service Director luke.morris@earnhardt.com

October 01, 2024

Got me in right away and took care of my needs and issues. Dropped me off at rental car location. More

by Parthur01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic review! We're thrilled to hear you had a smooth experience and that our team was able to assist you promptly. Your satisfaction is our priority, and we appreciate your support! Regards, Luke Morris Service Director luke.morris@earnhardt.com

September 18, 2024

Tiana was amazing! She was able to help is out with my wife’s Jeep. Her customer service was outstanding! Thank you so much! I will always recommend her! More

by tdmarquez90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiana Dela Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

We’re thrilled to hear about your positive experience with Tiana! Our team always strives to provide exceptional service, and it’s great to know she made such an impact. Thanks for the recommendation, and we look forward to helping you and your wife again in the future! Regards, Victoria Smith victoria.smith@earnhardt.com

September 16, 2024

Recently went in for an oil change and four new tires. Bri, Randy and Tammy were awesome in the service department. Lauren was very kind in hospitality and we had a nice chat while I was getting my tea in More

by Tina G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Shriner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bri and Lauren
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Sep 17, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic review, Tina! We're thrilled to hear that Bri, Randy, Tammy, and Lauren made your visit enjoyable. Our team loves going the extra mile for our customers. We appreciate your recommendation and look forward to seeing you again soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com

September 07, 2024

Rocket in service is awesome! Highly recommend the service department! Enjoyable experience definitely will return. More

by Billy Packard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocket
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Sep 09, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic review, Billy! We're thrilled to hear you had such a positive experience with our service department. Your recommendation means a lot to us, and we can't wait to welcome you back! Regards, Luke Morris Service Director luke.morris@earnhardt.com

September 07, 2024

Earnhardt CJDR has been my go to for cars and service for more than 20 years. I get good deals on cars I buy and I trust their service department to fix my cars right. Employees are helpful, courteous and f More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chynna Kohler Express Lube ***** (five stars)
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Sep 09, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic review, Joe! We're thrilled to hear about your positive experiences over the past 20 years. Chynna and the entire team appreciate your trust and support. We look forward to continuing to provide you with great deals and service! Regards, Victoria Smith victoria.smith@earnhardt.com

August 26, 2024

Doug Miller did a great job in getting my sun visors replaced and in a timely matter. More

by Lc4k20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

We're thrilled to hear about your experience with Doug! Timeliness and quality service are what we strive for. Thank you for taking the time to share your feedback! Regards, Luke Morris Service Director luke.morris@earnhardt.com

August 20, 2024

Tiana was helpful and friendly. She let me know what I needed to get serviced and kept me updated on when to expect it to be completed. More

by tbrinkerhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiana Dela Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for sharing your positive experience with Tiana! We're thrilled to hear that she provided you with helpful and friendly service, keeping you informed every step of the way. We appreciate your feedback and look forward to serving you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

August 12, 2024

Tammy is always pleasant and considerate. She makes me feel confident that my Challenger is serviced as requested and running in excellent condition. She answers any questions I may have. T More

by glangland27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Shriner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for sharing your positive experience with Tammy! We're thrilled to hear that she provided excellent service and answered all your questions. We appreciate your feedback and look forward to serving you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

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