Earnhardt Chrysler Jeep Dodge Ram - Service Center
Gilbert, AZ
410 Reviews of Earnhardt Chrysler Jeep Dodge Ram - Service Center
Recent service appointment Brian Lamch has been my service advisor for several years. Brian is always welcoming and friendly. He takes time to address my concerns and needs. Brian Lamch has been my service advisor for several years. Brian is always welcoming and friendly. He takes time to address my concerns and needs. Thank you Brian for taking care of your customers. More
Earnhardt Chrysler Jeep Dodge Ram = Extortion Today 07/2/2019, Earnhardt Chrysler Jeep Dodge Ram dealership in Gilbert, AZ has done the five year inspection service on my 2009 Chrysler Town and C Today 07/2/2019, Earnhardt Chrysler Jeep Dodge Ram dealership in Gilbert, AZ has done the five year inspection service on my 2009 Chrysler Town and Country. The inspection is to maintain the lifetime warranty on the power-train of the minivan. The dealer's service representative called 4 hours after the minivan was dropped off for inspection. He proceeded to read an endless list of issues with the car and it will cost ten thousand dollars to fix all the issues. I scratched my head, and started wondering; who in their right mind will try to sell this load of xx to a minivan owner who's minivan has two hundred and thirty thousand miles and it is ten years old. To top it off, he proceeds to tell me; if all the items on the list are not fixed, the lifetime power-train warranty is null an void. One word to sum it up; Extortion. I wouldn't trust this dealership with a flat tire, every employee is a reflection of the culture of the entire organization. Crooks More
Excellent Service as always! Service department is great. Never an argument about a loaner when the service time will be a little long. I was able to get all the recalls done in Service department is great. Never an argument about a loaner when the service time will be a little long. I was able to get all the recalls done in one trip and also have the 33 point inspection completed. Thank you Alan for making the trip to the service department a pleasant experience. More
Great service advisor We LOVE that Tiana in the service dept takes such good care of us and our 2 vehicles. We just absolutely adore her and appreciate all the hard work sh We LOVE that Tiana in the service dept takes such good care of us and our 2 vehicles. We just absolutely adore her and appreciate all the hard work she puts in. More
warranty on paint and oil change I have had nothing but awesome experiences with Earnhardt. This is not the first vehicle that I have purchased from Earnhardt. Customer Service is a I have had nothing but awesome experiences with Earnhardt. This is not the first vehicle that I have purchased from Earnhardt. Customer Service is above reproach and this time Sean was my attendant. He was very personable and is an asset to the Earnhardt family. I have referred many people to Earnhardt and will continue to do so. More
Rest, Relax, With Option to Wait Has it all: customer concierge, large open/clean showroom, robust cafe, comfy lounge chairs w/HDTVs, shuttle service & direct customer service support Has it all: customer concierge, large open/clean showroom, robust cafe, comfy lounge chairs w/HDTVs, shuttle service & direct customer service support via text updates. More
Great service; prompt status; knowledgeable people. I have always received great service from Earnhardt. People are happy and pleasant. My service advisor, Alan Clark, has been my advisor for nearly 2 I have always received great service from Earnhardt. People are happy and pleasant. My service advisor, Alan Clark, has been my advisor for nearly 20 years. More
Regular service Made an appointment. Vehicle was done in a timely matter. Bought the vehicle new about 6 years ago at Earnhardt's. Have always been treated in a pr Made an appointment. Vehicle was done in a timely matter. Bought the vehicle new about 6 years ago at Earnhardt's. Have always been treated in a professional way. My service advisor Tiana is very knowledgeable and has never steered me wrong. More
Cool down I was able to drive in, drop off, and collect after work my 2014 Jeep GC. Ended new AC blower motor. Easy and simple. While I was waiting for Ente I was able to drive in, drop off, and collect after work my 2014 Jeep GC. Ended new AC blower motor. Easy and simple. While I was waiting for Enterprise to pick me up for my rental, Sean threw me in my Jeep and drove me over there! Fantastic! I had to get to work and he read my body language very well on having to wait for a rental ride. I knew he was new since his service was impeccable. Congrats to Earnhardt on the hire; now keep him and make him your service trainer. He understands what it really means. Outstanding addition! More
Jeep Service Made an appointment, everything was set to go when I arrived, work was performed in the time period given. The service on this appointment was for a Made an appointment, everything was set to go when I arrived, work was performed in the time period given. The service on this appointment was for a front end alinement for my Jeep Wrangler. I received both the before and after alinement numbers (this used to be standard with most places but it seems that it no longer is). Great service done in a timely manner. Left another dealership in the valley because of their service so I'm pleased that I have found one that I can deal with. GREAT JOB. More