Earnhardt Chrysler Jeep Dodge Ram - Service Center
Gilbert, AZ
403 Reviews of Earnhardt Chrysler Jeep Dodge Ram - Service Center
Very Helpful Came in for suggested 60,000 mile maintenance in my Jeep. Josh noticed a few concerns and called me immediately. The dealership worked with me on paym Came in for suggested 60,000 mile maintenance in my Jeep. Josh noticed a few concerns and called me immediately. The dealership worked with me on payment options as some of the issues were fairly serious even going so far as extending a very recently expired warranty to cover one of my needed repairs. Will definitely return for any future issues and will suggest their excellent and helpful services to any one looking for a Jeep dealership. More
Excellent Experience My Jeep had a leaking coolant problem which required immediate attention. Rosemary was my Service Manager and provided excellent service as to my sche My Jeep had a leaking coolant problem which required immediate attention. Rosemary was my Service Manager and provided excellent service as to my scheduling requirements. She also noticed that the Jeep needed new spark plugs, due to the age of my vehicle. She was able to have my Jeep fixed with the coolant part and spark plug replacements in a timely manner and at a reasonable cost. Earnhardt’s Service Department is very trustworthy and I wouldn’t have my Jeep serviced anyplace else. More
Excellent service! The time was minimal. The service manager was very knowledgeable and answered all my questions using language I could understand. I highly recommend t The time was minimal. The service manager was very knowledgeable and answered all my questions using language I could understand. I highly recommend this dealership for all of your vehicle maintenance! More
Recent service appointment Brian Lamch has been my service advisor for several years. Brian is always welcoming and friendly. He takes time to address my concerns and needs. Brian Lamch has been my service advisor for several years. Brian is always welcoming and friendly. He takes time to address my concerns and needs. Thank you Brian for taking care of your customers. More
Earnhardt Chrysler Jeep Dodge Ram = Extortion Today 07/2/2019, Earnhardt Chrysler Jeep Dodge Ram dealership in Gilbert, AZ has done the five year inspection service on my 2009 Chrysler Town and C Today 07/2/2019, Earnhardt Chrysler Jeep Dodge Ram dealership in Gilbert, AZ has done the five year inspection service on my 2009 Chrysler Town and Country. The inspection is to maintain the lifetime warranty on the power-train of the minivan. The dealer's service representative called 4 hours after the minivan was dropped off for inspection. He proceeded to read an endless list of issues with the car and it will cost ten thousand dollars to fix all the issues. I scratched my head, and started wondering; who in their right mind will try to sell this load of xx to a minivan owner who's minivan has two hundred and thirty thousand miles and it is ten years old. To top it off, he proceeds to tell me; if all the items on the list are not fixed, the lifetime power-train warranty is null an void. One word to sum it up; Extortion. I wouldn't trust this dealership with a flat tire, every employee is a reflection of the culture of the entire organization. Crooks More
Excellent Service as always! Service department is great. Never an argument about a loaner when the service time will be a little long. I was able to get all the recalls done in Service department is great. Never an argument about a loaner when the service time will be a little long. I was able to get all the recalls done in one trip and also have the 33 point inspection completed. Thank you Alan for making the trip to the service department a pleasant experience. More
Great service advisor We LOVE that Tiana in the service dept takes such good care of us and our 2 vehicles. We just absolutely adore her and appreciate all the hard work sh We LOVE that Tiana in the service dept takes such good care of us and our 2 vehicles. We just absolutely adore her and appreciate all the hard work she puts in. More
warranty on paint and oil change I have had nothing but awesome experiences with Earnhardt. This is not the first vehicle that I have purchased from Earnhardt. Customer Service is a I have had nothing but awesome experiences with Earnhardt. This is not the first vehicle that I have purchased from Earnhardt. Customer Service is above reproach and this time Sean was my attendant. He was very personable and is an asset to the Earnhardt family. I have referred many people to Earnhardt and will continue to do so. More
Rest, Relax, With Option to Wait Has it all: customer concierge, large open/clean showroom, robust cafe, comfy lounge chairs w/HDTVs, shuttle service & direct customer service support Has it all: customer concierge, large open/clean showroom, robust cafe, comfy lounge chairs w/HDTVs, shuttle service & direct customer service support via text updates. More
Great service; prompt status; knowledgeable people. I have always received great service from Earnhardt. People are happy and pleasant. My service advisor, Alan Clark, has been my advisor for nearly 2 I have always received great service from Earnhardt. People are happy and pleasant. My service advisor, Alan Clark, has been my advisor for nearly 20 years. More