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Earnhardt Chrysler Jeep Dodge Ram - Service Center

Gilbert, AZ

4.5
408 Reviews

408 Reviews of Earnhardt Chrysler Jeep Dodge Ram - Service Center

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May 29, 2023

I only come to Phoenix area few times a year, but prefer to do my Jeep GC services here at Earnhardt - good quality professional team, well organized process and comfortable waiting area. More

by AlexK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Burt
May 30, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Alex, Thank you so much for choosing us here for all of your Jeep needs. We're lucky to have you as a valued customer and we look forward to continuing to work together for years to come! Regards, Luke Morris Service Director luke.morris@earnhardt.com

May 22, 2023

Had an Oil Change and tire rotation done 5. 19. Tammy my service advisor was great---very professional More

by CYNTHIA.NEUMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
May 23, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for sharing your awesome rating, Cynthia! We're so glad our team ensured your vehicle was back on the road in no time. Regards, Luke Morris Service Director luke.morris@earnhardt.com

May 18, 2023

Went to have my oil changed, on May 15 Jake the advisor was nice and informed, he also asked about a tire change, which I did and helped me find the correct coupon which helped. Great jobe. More

by jimkallunki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
May 19, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for choosing Earnhardt CDJR, Jim! It's great that Jake delivered an excellent service visit. We look forward to working with you again soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com

May 12, 2023

Very professional and prompt. The advisor was very knowledgeable and helpful. Time management was very good. More

by drmoreno1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny, service advisor
May 16, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your stars! It's wonderful to read that Kenny delivered an excellent experience! We look forward to working with you again soon. Regards, Luke Morris Service Director luke.morris@earnhardt.com

May 02, 2023

Tammy is amazing. She goes above and beyond in her communication keeping us up to date on the status of your vehicle. She always makes everything so easy. More

by Cbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Shriner
May 02, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Welcome back and thank you for choosing Earnhardt CDJR! It's great that Tammy delivered another excellent service visit, and we look forward to providing you with quality service again soon. Regards, Luke Morris Service Director luke.morris@earnhardt.com

May 01, 2023

Very clean and helpful staff. Our service advisor, Tammy, kept us informed on the service status frequently while we waited. More

by mayanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
May 01, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for choosing Earnhardt CDJR, mayanez! It's great that Tammy delivered an excellent service visit. We look forward to working with you again soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com

April 24, 2023

Smooth and easy experience. I pulled in for an oil change late in the afternoon but they were able to fit me in (Thank you!!). Stacy was prompt, courteous and kept me in the loo More

by apcb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Spradley (Service Advisor)
Apr 27, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience! It's our pleasure to deliver the high-quality service our customers deserve and we're thrilled you enjoyed your visit with Stacy! We hope your vehicle is running smoothly and if there's anything else we can assist with, don't hesitate to reach out. We're here to help! Regards, Luke Morris Service Director luke.morris@earnhardt.com

April 21, 2023

In for an oil change. The service advisor was polite and professional. I will return for future service. More

by salpent
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 24, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you, salpent! It's wonderful that our team ensured your vehicle was back on the road in no time! Visit us again soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com

April 18, 2023

Great customer service, quality job and before promised time. We have been loyal customers since 1987. More

by smcg2nd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer quick oil
Apr 20, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your stars, and for always choosing us! We look forward to many more excellent years together! Regards, Luke Morris Service Director luke.morris@earnhardt.com

April 16, 2023

Service was done on time and as quoted. Josh called and asked about an issue that was resolved. No pressure or problem. More

by Fmiguy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 17, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your positive rating, Fmiguy5! It's wonderful to hear Josh ensured you left a happy customer. If there's anything we can improve on to deliver 5-star service next time, please don't hesitate to reach out! We'd love your feedback. Regards, Luke Morris Service Director luke.morris@earnhardt.com

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