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Earnhardt Chrysler Jeep Dodge Ram - Service Center

Gilbert, AZ

4.5
414 Reviews

414 Reviews of Earnhardt Chrysler Jeep Dodge Ram - Service Center

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January 18, 2024

Last week our Wagoneer steering locked up but was covered by warranty. Normally, I avoid Service Departments at cost because of the time suck out of your day. However, Marvin at Gilbert Jeep were fast & h More

by James C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bolanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi James, thank you for sharing your positive experience with our Service Department! We're glad Marvin provided excellent communication and found you a loaner car quickly. We appreciate your feedback and look forward to serving you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

January 16, 2024

Came in for 3 recalls. No issues. Jeep cherokee 2022 4xe. Gave me rental car. Great team More

by BCherokee2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bolanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi BCherokee2022! Thank you for choosing Earnhardt CDJR. We're glad to hear that everything went smoothly and that our team provided you with a rental car. If you have any more questions or need further assistance, please don't hesitate to reach out. Regards, Luke Morris Service Director luke.morris@earnhardt.com

January 12, 2024

Burt was very kind and courteous. I had a baby with me and he didn’t rush me to leave and get in my car. He even offered to get me a water! How sweet! I wish there were appointment sl More

by kbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Burt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your kind words, kbb. We apologize for any inconvenience with the appointment system, but we're glad you had a smooth oil change. We appreciate your feedback and hope to serve you again soon. Regards, Luke Morris Service Director luke.morris@earnhardt.com

January 11, 2024

Made it very simple with making an appointment , informed me of what to expect and pricing. Vehicle was done well within the time quoted. ! Thx Doug More

by richh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Rich, thank you for sharing your positive experience with us! We're glad to hear that we made the appointment process easy for you and provided clear information. Our team always strives to deliver efficient and timely service. We appreciate your feedback! Regards, Luke Morris Service Director luke.morris@earnhardt.com

January 07, 2024

I have owned two autos from Earnhardt and Bryan has been my agent from the beginning. He has always been knowledgeable and courteous. I always recommend Earnhardt to my friends and family. More

by Dennis Neri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Lamch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Cornwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Dennis! Thank you so much for your kind words and for choosing Earnhardt as your go-to auto dealership. We appreciate your recommendation and are thrilled that Bryan has provided you with exceptional service. We look forward to serving you, your friends, and family in the future. Regards, Victoria Smith victoria.smith@earnhardt.com

December 30, 2023

I have bought cars and service here for more than 20 years. My intention is to continue. Presently most of my interaction is with Express Lube service advisor Stacy Spradley. She does a great job of More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Spradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Joe, thank you for your continued support and loyalty over the past 20 years. We're thrilled to hear that Stacy has been providing you with excellent service and keeping you informed about our specials. We appreciate your feedback and look forward to serving you again soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 29, 2023

The staff here have been knowledgeable, helpful and caring. Rick Hamilton is definitely an asset for this Dealership! His professionalism is exemplary! Luke, the Service Director at this Dealership More

by Im2jazzed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
Jan 03, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words and glowing review! We're thrilled to hear that our staff, especially Rick Hamilton and Luke, provided you with knowledgeable, helpful, and caring service. We appreciate your support and commendation. Please let us know if there's anything else we can assist you with. Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 29, 2023

I never have a problem with Earnhardts. The employees are fantastic. Everyone is polite and professional and they get the job done. Thank you for taking care of my jeep. More

by sophiegirl333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Lamch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Sophie, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Your satisfaction is our top priority, and we look forward to serving you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 24, 2023

Had no appt but was greeted quickly and Burt got my Wranger in right away for an oil change and kept me updated. Grateful for the excellent care on my Jeep! Thank you!! More

by kthomson247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Burt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that Burt provided excellent care for your Jeep. We appreciate your business and hope to see you again soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 08, 2023

Outstanding and Brian is an outstanding service agent. I was tempted to go to a dealer much closer, but I changed my mind, when I could have Brian as my consultant. He goes above and beyond in making su More

by bsundbergyoung33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Lamch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi bsundbergyoung33, thank you so much for your kind words! We're thrilled to hear that Brian provided outstanding service and went above and beyond to solve all your problems. We appreciate your decision to choose us and look forward to assisting you in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

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