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Earnhardt Chrysler Jeep Dodge Ram - Service Center

Gilbert, AZ

4.5
408 Reviews

408 Reviews of Earnhardt Chrysler Jeep Dodge Ram - Service Center

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December 29, 2023

The staff here have been knowledgeable, helpful and caring. Rick Hamilton is definitely an asset for this Dealership! His professionalism is exemplary! Luke, the Service Director at this Dealership More

by Im2jazzed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
Jan 03, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words and glowing review! We're thrilled to hear that our staff, especially Rick Hamilton and Luke, provided you with knowledgeable, helpful, and caring service. We appreciate your support and commendation. Please let us know if there's anything else we can assist you with. Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 29, 2023

I never have a problem with Earnhardts. The employees are fantastic. Everyone is polite and professional and they get the job done. Thank you for taking care of my jeep. More

by sophiegirl333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Lamch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Sophie, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Your satisfaction is our top priority, and we look forward to serving you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 24, 2023

Had no appt but was greeted quickly and Burt got my Wranger in right away for an oil change and kept me updated. Grateful for the excellent care on my Jeep! Thank you!! More

by kthomson247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Burt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that Burt provided excellent care for your Jeep. We appreciate your business and hope to see you again soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 08, 2023

Outstanding and Brian is an outstanding service agent. I was tempted to go to a dealer much closer, but I changed my mind, when I could have Brian as my consultant. He goes above and beyond in making su More

by bsundbergyoung33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Lamch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi bsundbergyoung33, thank you so much for your kind words! We're thrilled to hear that Brian provided outstanding service and went above and beyond to solve all your problems. We appreciate your decision to choose us and look forward to assisting you in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

November 30, 2023

Tatiana ad Bryan are amazing and do an great job on making sure that my vehicle is 100% and I'm satisfied as a customer! More

by Patrick Banes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Lamch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiana Dela Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Patrick, thank you so much for your kind words! We're thrilled to hear that Tatiana and Bryan provided excellent service and ensured your satisfaction as a customer. We appreciate your support and look forward to serving you again in the future! Regards, Luke Morris Service Director luke.morris@earnhardt.com

November 22, 2023

The service department is excellent. Rick communicated well, including the total cost of service and how long the dealership would have my jeep. I highly recommend Earnhardt. More

by jagn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Jagn, thank you so much for your kind words and recommendation! We're thrilled to hear that Rick provided excellent communication and service during your visit. We appreciate your support and look forward to serving you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

November 18, 2023

Doug was fantastic……. we needed the truck back by Friday and Doug stayed in touch keeping us informed and we got the truck back Thursday afternoon……excellent service More

by Laughnggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We're thrilled to hear that Doug provided excellent service and kept you informed throughout the process. We aim to deliver the best experience possible and we're glad we could meet your expectations. We appreciate your feedback and hope to assist you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

November 16, 2023

Brought my Jeep in for oil change. Greeted promptly. Was assigned to Burt who was super courteous. Was updated as work was done. Was very quick and car was waiting right outside for me More

by Wildworm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiana Dela Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for choosing our service for your Jeep's oil change. We're glad to hear that Burt provided excellent customer service and kept you informed throughout the process. We appreciate your recommendation and look forward to assisting you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

November 14, 2023

She did great and made sure we were well taken care of and communicated promptly and kindly. More

by Findthebestsource
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Spradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your stars! We're thrilled to hear that you had a great experience with us. Providing excellent service and effective communication are top priorities for us. We appreciate your kind words and look forward to continuing to serve you in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

November 07, 2023

I would like to compliment Jake on his professionalism and great customer service. He assisted me with getting my Challenger in for service and kept me updated on the progress. He met me when I returned t More

by Phylliss73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Zundel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Phylliss73, thank you so much for your kind words about Jake! We're thrilled to hear about your positive experience with our team and the excellent customer service you received. We'll be sure to pass along your compliments to Jake. We appreciate your support and look forward to serving you again in the future! Regards, Luke Morris Service Director luke.morris@earnhardt.com

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