Earnhardt Chevrolet - Service Center

I have be reluctant to respond but since this is about the fifth email I’ve received asking my opinion I’ll give it. I have been a long time customer of this particular dealership, matter of fact I drive the fifth email I’ve received asking my opinion I’ll give it. I have been a long time customer of this particular dealership, matter of fact I drive 30 miles out of my way to Keep coming back to this dealership. After my last visit it will be my last! This dealership has went downhill fast! Customer service is terrible parts of the service are not performed as required, lied to about services needed and then when questioned service advisor was advised he didn’t look at my truck he is just required to ask the questions. I will find a new place of business to have these services performed.. so sad this used to be a great place with friendly faces and wonderful customer service … shame on you Earnhardts! More

George Ifill has been our service adviser for many years. His knowledge and experience makes him a premium service advisor. However, George's people skills are his biggest asset. Although he can speak an His knowledge and experience makes him a premium service advisor. However, George's people skills are his biggest asset. Although he can speak and understand the customer's technical/mechanical problems, he listens carefully and makes certain that the customer fully understands the issue at hand. More

Came in for an oil change before a long trip out of town they found a leaking radiator hose that could have left me stranded on the side of the road in 100 degree plus temps. No leak was visible where I par they found a leaking radiator hose that could have left me stranded on the side of the road in 100 degree plus temps. No leak was visible where I parked so I was not aware of the issue. Fixed in time for my planned trip. Thanks George More

Special thanks to Jason Gourd the GM. Above and beyond. More

Thank you for the AC repair you performed on my vehicle. My AC is blowing cold air and my trips around town are way more enjoyable with the cold air coming out of my AC registers. Rick Hamilton has been t My AC is blowing cold air and my trips around town are way more enjoyable with the cold air coming out of my AC registers. Rick Hamilton has been taking of us and, as usual, he took very good care of us. More

I brought my truck in for an oIl change and tire rotation. When I arrived the service manager was busy so I waited, not a big deal. The service manager did his job and the service was pretty quick. rotation. When I arrived the service manager was busy so I waited, not a big deal. The service manager did his job and the service was pretty quick. I bought new tires a month before this service and I thought my rear drivers side rim was scuffed and I had wiped the rim with my thumb so there was a clean spot on the rim. That wheel was in the same location. I walked back over to the service writer and asked if the technicians rotated the tires he said he watched them do it while he was vaping? I let it go and left the dealership. The next morning I backed out of the garage and there were oil stains on the floor from the drivers front of my truck. I looked under my truck. The oil was dripping from the driver side lower control arm. I opened the hood and there was oil all over the driver’s side shock tower and dripping down. The oil fill cap is on the drivers side. I’ve been a technician for 30 years now. Always believe that your work is your signature. I paid $90.00 for this. I bought my truck from Earnhardt and always had it serviced there. Don’t know what’s going on, but this last service was a big disappointment. More

HAD MY 1ST SERVICE JOB ON MY NEW CAR AFTER 8 MONTHS AND IT WAS FREE! THE EMPLOYEES WERE ALL EXCEPTIONALY FRIENDLY AND HELPFUL!! MY DAD WAS A CHEVY DEALER FOR 35 YEARS IN WISCONSIN SO OF COURSE I DRIVE A IT WAS FREE! THE EMPLOYEES WERE ALL EXCEPTIONALY FRIENDLY AND HELPFUL!! MY DAD WAS A CHEVY DEALER FOR 35 YEARS IN WISCONSIN SO OF COURSE I DRIVE A CHEVY. MY 2020 EQUINOX IS JUST THE GREATEST CAR I EVER HAD!! ARLENE BONI More

I took my car in for service and had the best experience I've ever had at a dealership. I felt like I was leaving my car with a friend. I dropped my car off on a Friday afternoon and it was ready by 9 a.m. I've ever had at a dealership. I felt like I was leaving my car with a friend. I dropped my car off on a Friday afternoon and it was ready by 9 a.m. the next morning. Awesome. More

Had a morning appointment and they got me in quickly. Service was great and done in a timely fashion. Thanks. Now for a few filler words to meet the minimum. Service was great and done in a timely fashion. Thanks. Now for a few filler words to meet the minimum. More

Excellent, timely service at Earnhardt Chevrolet and the price is always right! I have never felt taken advantage of as I have at other service centers Marniie was very nice and easy to talk to. price is always right! I have never felt taken advantage of as I have at other service centers Marniie was very nice and easy to talk to. More