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Earnhardt Chevrolet - Service Center

Queen Creek, AZ

4.8
123 Reviews

123 Reviews of Earnhardt Chevrolet - Service Center

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January 11, 2024

Great service and done in a very timely manner. Greatly appreciated at 10AM in the morning. More

by halweninger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Maple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Earnhardt Chevrolet responded

Hal, It's great to see our team took great care of you in no time. Thanks for choosing us here for your service needs and thanks for this 5-star review. Can't wait to see you here at your next service visit. Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

November 17, 2023

Prompt courteous service. Provided timely transportation back home and pickup at home when service was completed. More

by ronn_jamieson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Roscoe
Nov 20, 2023 -

Earnhardt Chevrolet responded

Hi Ronn, thank you for your kind words! We're glad to hear that you had a positive experience with our transportation service. We always strive to provide prompt and courteous service to our customers. If you have any other feedback or need assistance in the future, feel free to reach out. Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

November 17, 2023

Brought. my Camaro in for oil change and everything checked out. Ryan was helpful and I felt like he was on top of things. More

by paulette.lyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 20, 2023 -

Earnhardt Chevrolet responded

Hi Paulette, thank you for your kind review! We're glad to hear that your Camaro's oil change went smoothly and that Ryan provided helpful service. We always strive to stay on top of things for our customers. If you have any other questions or need assistance in the future, feel free to reach out. Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

October 18, 2023

I dealt with Holly and she was great! ! She was very professional and very helpful!! Would highly recommend having her help anyone!! More

by mllawrence20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
Oct 18, 2023 -

mllawrence20 responded

Holly is great and very helpful!!

Oct 30, 2023 -

Earnhardt Chevrolet responded

Holly is awesome and it's no surprise that she took great care of you. We'll be sure to share this 5-star review with her and we can't wait to see you here at your next visit. Hope all is well. Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

September 28, 2023

Needed a new key and fob. Purchased both at the dealership. Made an appointment to have the fob programmed for my vehicle, however when the key was cut they did not mentioned More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
Sep 29, 2023 -

Earnhardt Chevrolet responded

Katie, We're happy that Holly made sure you received the 5-star service that you deserve. We're disappointed the same can't be said about your interaction on the phone with a member of our team. We appreciate you bringing this to our attention and we'll be sure to address this. We hope that your GMC is treating you well and should you ever need anything, please don't hesitate to let us or Holly know. You're family. Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

August 23, 2023

Ryan was my service rep, him and the mechanics did a fantastic job on my Tahoe. I appreciate the care the took to put down plastic to protect my seat and flooring. I had oil change, filters replaced, fl More

by ren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 25, 2023 -

Earnhardt Chevrolet responded

Thank you for sharing your positive experience, Ren! We're thrilled to hear that Ryan and our mechanics did a fantastic job on your Tahoe, and it's great to know that you had awesome communication throughout the process. Thank you for choosing us! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

August 18, 2023

SUPER SERVICE DEPARTMENT! Great communication throughout the entire process. Friendly and efficient and thorough! Keep up the good work! More

by JDOUGS6348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSCOE, THOMAS
Aug 21, 2023 -

Earnhardt Chevrolet responded

Thank you for your amazing review! We're thrilled to hear about your super service department experience. We appreciate your kind words and support! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

August 14, 2023

If I could leave a zero rating I would ! This dealership Sucks! They have no customer service at all. They Lie to make a sale. Purchased the vehicle less than 3 months ago, battery is compl More

by shontellew623
Recommend Dealer
No
Employees Worked With
Willis Ramierz,Kenya Burwell
Aug 15, 2023 -

Earnhardt Chevrolet responded

Shontelle, We're disappointed that you are dissatisfied and are having battery issues. Since you have had your vehicle for over 100 days, a replacement was declined. We do sell our batteries at a discounted rate, which you would receive. Should you like to discuss this policy or like to purchase a new battery at this discounted price, please contact me. Regards, Nick Walag Service Director nicholas.walag@earnhardt.com

July 25, 2023

Customer Service is at the top of their game, very professional and friendly. Very satisfied with the service. More

by mjoconnor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 26, 2023 -

Earnhardt Chevrolet responded

Thank you for your stellar rating! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

July 15, 2023

Fast and friendly service at a fair price, explaining everything about the service and repairs if needed More

by chevys rule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember
Jul 17, 2023 -

Earnhardt Chevrolet responded

It's wonderful to hear you enjoyed your visit~ We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

Jul 17, 2023 -

chevys rule responded

Your Welcome

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