Back

Earnhardt Chevrolet - Service Center

Queen Creek, AZ

4.8
116 Reviews

116 Reviews of Earnhardt Chevrolet - Service Center

Sort by
August 14, 2023

If I could leave a zero rating I would ! This dealership Sucks! They have no customer service at all. They Lie to make a sale. Purchased the vehicle less than 3 months ago, battery is compl More

by shontellew623
Recommend Dealer
No
Employees Worked With
Willis Ramierz,Kenya Burwell
Aug 15, 2023 -

Earnhardt Chevrolet responded

Shontelle, We're disappointed that you are dissatisfied and are having battery issues. Since you have had your vehicle for over 100 days, a replacement was declined. We do sell our batteries at a discounted rate, which you would receive. Should you like to discuss this policy or like to purchase a new battery at this discounted price, please contact me. Regards, Nick Walag Service Director nicholas.walag@earnhardt.com

July 25, 2023

Customer Service is at the top of their game, very professional and friendly. Very satisfied with the service. More

by mjoconnor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 26, 2023 -

Earnhardt Chevrolet responded

Thank you for your stellar rating! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

July 15, 2023

Fast and friendly service at a fair price, explaining everything about the service and repairs if needed More

by chevys rule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember
Jul 17, 2023 -

Earnhardt Chevrolet responded

It's wonderful to hear you enjoyed your visit~ We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

Jul 17, 2023 -

chevys rule responded

Your Welcome

May 14, 2023

I was very pleased with the service department. The drop off was quick and easy and they even asked if I had a ride home. My car was ready about the time they had said it would be. It was a pleasan More

by Raelynnrnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hasse
May 15, 2023 -

Earnhardt Chevrolet responded

Thank you for trusting us with your vehicle, Raelynn! We're so glad you enjoyed your visit & we look forward to providing you with an excellent experience next time. Take care. Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

April 30, 2023

Very polite efficient quick they listen very pleased with their service department I'd recommend them to my family and friends thank you very much More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan maple
May 01, 2023 -

Earnhardt Chevrolet responded

Thank you for your stars and recommendation, S! We're proud of our team for delivering the quality service you deserve. Until next time! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

April 14, 2023

The service ctr drop off and pick up was quick and easy, thank you guys More

by scl54
Recommend Dealer
Yes
Employees Worked With
Ryan in the service ctr. 5 star, Jason Hasse
Apr 17, 2023 -

Earnhardt Chevrolet responded

We're thrilled your visit went seamlessly, and we can't wait to deliver another stellar experience! Take care. Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

April 10, 2023

Great customer service. George is always so helpful with information and updates while my vehicle is at Earnhardt for service. More

by mmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ifill
Apr 10, 2023 -

Earnhardt Chevrolet responded

George is an all-star and it's no surprise he takes great care of you. We'll be sure to share this 5-star review with him and we can't wait to see you here at your next service visit. Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

March 21, 2023

Since my last visit in Dec 2022, many improvements made at the service waiting area and checking in. Back to the old days, waiting area now with coffee and donuts in the morning. Shuttle driver was also ex More

by daveo_50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Roscoe
Mar 22, 2023 -

Earnhardt Chevrolet responded

Welcome back, Dave, and thank you for your 5-star rating. We're happy that Jeremiah and our team delivered an excellent visit and we can't wait to continue to ensure your vehicle is taken care of. Until next time! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

February 22, 2023

The service department was easy to work with and did a great job on my tire repair. The Service Manager and Technicians were great. I brought my car in at the end of the shift because the tire was very l More

by Mikepicardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Miller Service Manager
Feb 23, 2023 -

Earnhardt Chevrolet responded

Thank you for your stellar rating, Mike! We're so happy to hear your visit went seamlessly & that you got back on the road asap. Visit us again soon. Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

February 22, 2023

I feel like a jack around when I brought my truck in to get the transmission rebuilt More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Hasse
Feb 23, 2023 -

Earnhardt Chevrolet responded

Ted, We're disappointed to read about your recent service experience and would like to learn more about what transpired. Please contact me when you have an opportunity to speak further. I look forward to hearing from you. Regards, Doug Miller Service Manager douglas.miller@earnhardt.com 480-814-1214

Feb 23, 2023 -

Ted responded

I brought my 2019 Chevrolet 1500 in the transmission was going out and Earnhardt kept it for 2 to 3 weeks befor starting to fix it they would not gave me a car to drive for 2 weeks when it was just setting there. When they started to work on the truck they gave me a car I had rented a car my cost was 175 to 200 to rent a car. No offer was made to reimburse me.

...
4
...