Earnhardt Chevrolet - Service Center

Although I did not purchase my Chevy truck in Arizona I did have to keep up on the maintnance. I googled Chevy dealers closest to me and Thorobred Chevrolet came up. I reviewed what others had to say about did have to keep up on the maintnance. I googled Chevy dealers closest to me and Thorobred Chevrolet came up. I reviewed what others had to say about there experience and decided I would try it based on all the positive feedback I read. I took my Chevy truck in for regular services and had the BEST experience!! The staff is very knowledgible and the service is quick. I did not have to wait long at all and even though it was a rutine check, the service department staff took the time to walk me through every step of my work order to make sure I understood. I still use Thorobred Chevrolet today for any of my Chevy needs. I also refer anyone who ask's about CHEVY to Thorobred Chevrolet and tell them how WONDERFUL I think the staff there are and how much they will enjoy the experience. More

As soon as I pulled into the serive bay at the quick lube, Holly had jumped out of her seat and was at my window with her clipboard in hand. She did a thorough inspection of my vehicle and informed me o lube, Holly had jumped out of her seat and was at my window with her clipboard in hand. She did a thorough inspection of my vehicle and informed me of what she saw right away that needed my attention, or would need it soon. She was very helpful, and very informative. I felt well taken care of. The wait was quick, my vehicle was fixed, cleaned, and the price was lower than what was expected. Overall, I am very happy with my experiences with Thorobred, and would highly recommend Holly and her team to friends and family. More

I had a accident and the side of my dodge pick up was damaged from the door to the tail lamp. Scott kept me informed from start to finish. He call me every other day. In the beginning I had many questio damaged from the door to the tail lamp. Scott kept me informed from start to finish. He call me every other day. In the beginning I had many questions about the parts and how the repair would proceed. He explained the process which gave me a lot of confidence Thorobred Chevrolet would do a good job of repairing the damage. The truck looks great! More

So where do you start with such a horrible experience?? So where do you start with such a horrible experience?? First of all after buying 3 car's from this place you might think the service would be a lit So where do you start with such a horrible experience?? First of all after buying 3 car's from this place you might think the service would be a little better. Well think again. The 3rd car I am speaking of in this review. I bought a Used Truck. The Truck Looked nice from the outside. The Salesman Carl was nice as always. Problem starts with a bent Axle I discovered on the Truck about a month after I got it. Took it in to get it fixed and to my surprised I was accused of doing the damage and also informed the EXTENDED wrranty they sold me would not cover the problem. I had to stand in the showroom and get loud enough for them to finally fix it. Then I have 2 other problems. The power to the truck kept shutting off finally stranding me 2 times. HAd to have it towed. The Passenger window quit working so while they were trying to fix the power problem I had them attempt to fix the window. Once again they informed me my EXTENDED warranty they sold me would not cover these problems. They informed me due to the fact it was NOT a certified GM USED the warranty company denied the claims. So turns out the windows were changed from manual to power somewhere along the lines..they DID NOT inform me of this so again..the EXTNEDED WARRANTY they sold me is USELESS. So now I get to pay them to fix a problem that I have a warranty on...and their attitude is basically OH WELL. SO..PLEASE PLEASE PLEASE..do not buy from these people. DO not take the chance on having this treatment I am getting done to you. They do NOT CARE about you or what is right. They care about getting your money..then standing back with arms folded saying too bad..thats the way it is. I will make it my mission to make sure everyone knows about these crooks. It may have cost me a few hundred this time..but hoepfully this message and all the others I will be posting will get to a few people. And if those people spread the word it make take out a few more people that would have bought from them. So i will trade a few hundred dollars and hopefully make them loose thousands. They are BAD BAD PEOPLE HERE More

I have dealt with this dealership for over 21 years. I have had the same service consultant for all that time, Charlie Hughes. I have my Corvettes serviced there and I would not go anywhere else. Just r have had the same service consultant for all that time, Charlie Hughes. I have my Corvettes serviced there and I would not go anywhere else. Just recently they went out of their way to reimburse me for a battery I had to replace. I bought the battery at Sears but my old one was still under warranty and they showed me how I could get reimbursed for the replacement even though they did not install it. I have also purchased two Corvettes at the dealership. They do not charge a premium like most dealerships, in fact when I bought my last Corvette in 2009 they took $8,000 off of the list price. No hassle or haggle. I could recommend either the sales or service. More

I was impressed with the service I received from the service department when my car needed some warranty & recall work done to it. Rick made sure he stayed in contact with me throughout the process and service department when my car needed some warranty & recall work done to it. Rick made sure he stayed in contact with me throughout the process and had my vehicle in-and-out in one day. After receiving TERRIBLE service from another local dealership, it was a pleasant surprise to have someone courteous and knowledgeable working with me. The only complaint I have is that there was a few spots of grease on my car seat and flooring when I got the car back. More