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Earnhardt Chevrolet - Service Center

Queen Creek, AZ

4.8
130 Reviews

130 Reviews of Earnhardt Chevrolet - Service Center

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June 19, 2025

Clean and professional. They did a good shakedown of my vehicle. My bill came to over $2000.00 and I just wish they would have washed my truck before returning it to me More

by jcoaz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kennith
Jun 20, 2025 -

Earnhardt Chevrolet responded

We're happy to see that overall, you had a quality experience. We appreciate your feedback regarding the wash. Should you like to discuss this or anything else further, please don't hesitate to contact me. Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

June 15, 2025

Took my truck in for routine service. Had a medical emergency while waiting. Staff acted calmly and very professional. After being in the hospital for three days they sent the shuttle ou More

by Bigjoeostrem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Schnabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Roscoe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Earnhardt Chevrolet responded

We're so glad to hear about your positive experience! Our team is committed to providing excellent service, especially in challenging situations. Thank you for trusting us with your vehicle and for sharing your story. We look forward to seeing you again soon! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

June 02, 2025

even though the dealer ship moved it is still where i will go for service. More

by mvich0919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Madrid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Earnhardt Chevrolet responded

Thanks for your feedback! We’re glad to hear you still consider us your go-to for service. We appreciate your loyalty and look forward to continuing to serve you! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

May 31, 2025

Recently had extended warranty work and routine maintenance done on our 2020 Chevrolet Equinox at Earnhardt Chevrolet. Kenneth Smith, our service advisor, was very good at taking care of our car. More

by jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Smith
May 31, 2025 -

jay responded

Thank you for the recent service on our 2020 Equinox. We were very happy with your service department.

Jun 02, 2025 -

Earnhardt Chevrolet responded

Thank you for the fantastic review, Jay! We’re thrilled to hear about your positive experience with Kenneth and our service team. Your recommendation means a lot to us, and we look forward to serving you again for all your maintenance needs! Safe travels in your Equinox! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

May 23, 2025

Purchased our 2018 GMC Canyon new in 2018. Always bring it in for service to Earnhardt. Service advisor, Jen is awesome. Recently had all new tires installed from a tire company and an alignme More

by coltpatriot56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
May 27, 2025 -

Earnhardt Chevrolet responded

Thank you for the fantastic review! We’re thrilled to hear that Jen made your service experience exceptional. Your loyalty means a lot to us, and we're glad your GMC Canyon is driving smoothly. We look forward to seeing you again for any future needs! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

April 11, 2025

Service was Great. Service advisor Ryan was courteous and professional. This new Dealership is on point. Awesome. More

by shanshannon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Maple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Earnhardt Chevrolet responded

Hi Shannon! We're thrilled to hear you had a great experience with Ryan and appreciate your kind words about our new dealership. We’re committed to providing top-notch service and look forward to seeing you again! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

March 19, 2025

Dealership is clean with a professional staff. I have always received great service at this dealership. More

by JLPELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Pentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Earnhardt Chevrolet responded

Thanks for the fantastic feedback! We're thrilled to hear you appreciate our clean environment and professional staff. Providing great service is our top priority, and your support means a lot to us. Looking forward to seeing you again soon! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

February 12, 2025

I have been a customer at Earnhardt for more than ten years, I have always scheduled my appointments through Mr. Ifill, he has always favorably resolved any issue that I have had from oil changes to havi More

by baileycab6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ifill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Earnhardt Chevrolet responded

Bailey, we truly appreciate your loyalty over the years! It's great to hear that Mr. Ifill has consistently provided you with excellent service. Your satisfaction is our priority, and we're glad to have resolved the issue. Thank you for sharing your experience! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

January 28, 2025

I took my truck in for an oil change and tire rotation. It was done quickly, and correctly. Good job! More

by susan stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Schnabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Earnhardt Chevrolet responded

Thanks for the awesome feedback, Susan! We're thrilled to hear that you had a quick and efficient experience with your oil change and tire rotation. Our team works hard to ensure quality service. We look forward to seeing you again! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

December 25, 2024

Excellent experience. Customer service man explained the schedule of activities required and was very responsive to my text regarding when the results of the shop review More

by keithb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Pentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Earnhardt Chevrolet responded

Thanks for the fantastic review, Keith! We're thrilled to hear you had such a positive experience with our team. It’s great to know our customer service and communication made a difference. We'll keep up the good work to ensure every visit is just as satisfying! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

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