Earnhardt Chevrolet

on 10/5 2013 my wife and I stopped by thorobred to visit on 10/5 2013 my wife and I stopped by thorobred to visit shane hoke we had purchased several cars from shane while he was at his other dealership. we on 10/5 2013 my wife and I stopped by thorobred to visit shane hoke we had purchased several cars from shane while he was at his other dealership. we got to talking about about getting a 2014 Camaro. we found one we liked and shane got us price and deal we wanted the deal was to sweet to pass up. greg was very helpful and knowlegeable about new car and Patrick made financing painless. will now recommend all friends to see shane at thorobred. thanks shane greg and Patrick. cwh and psh. More

I have searched 25 years for this type of Dealership - I've always wanted to find a Chevy dealer I felt was knowledgable, friendly and cost conscious. Most of all, I wanted to find a Service Dept. that I I've always wanted to find a Chevy dealer I felt was knowledgable, friendly and cost conscious. Most of all, I wanted to find a Service Dept. that I could rely on and depend on to have the skills and knowledge to get to the heart of any problem issues - my goal was to find a Chevrolet Dealership that when I drove off the lot after a major repair - I could and would have the feeling of knowing it was fixed by the best. This (Thorobred Chevrolet) is that place! All the people mentioned, especially Steve Marley, took the time to explain everything thoroughly and provided detailed information to every one of my issues and questions. Through several days of interaction with this group, and performing separate inquiries, I found this entire group to be the most knowledgable people I've ever in my life run across. Their level of expertise and knowledge is simply unsurpassed, and I've been in and out of Chevrolet dealerships for 45 years, both buying vehicles and taking vehicles in for service/repair. This team of people at Thorobred Chevrolet are the experts and the best in the business. They treated me, and my specific questions and concerns with respect and on a very timely schedule - making sure I fully understood the repair procedures on a pick-up in for major repair, as well as on a new vehicle I purchased while at their place of business. In all instances, including the major repairs, as well as the purchase of a new vehicle - I felt strongly the pricing and my costs were very fair; it was a win-win for everybody. All in all, I don't believe I'll ever find a team of people with more expert knowledge and skill to take care of issues -- and who will listen and work with me in such a friendly manner. Thorobred Chevrolet is MY Dealer for life, both in Service/repairs and for new vehicles. Mitch Stallard More

Unethical sales practices: I was offered an amount for my trade by a salesman with the consent of his manager. I considered their offer and was prepared to accept 3 days later. When I called and spoke to the trade by a salesman with the consent of his manager. I considered their offer and was prepared to accept 3 days later. When I called and spoke to the owner to cement the deal he refused to honor their original commitment and LOWERED their offer by $2000 ! More

We purchase 2013 Chevrolet Tahoe from Power Chevrolet in Mesa on June 5th, 2013. Thorobred Chevrolet will not be receiving any future business from our family . Sam the new car Sales Manager is very dishone Mesa on June 5th, 2013. Thorobred Chevrolet will not be receiving any future business from our family . Sam the new car Sales Manager is very dishonest and a liar More

John was very helpful and friendly and the dealer kept their word about the advertised price on the vehicle I purchased. I will go back and buy here again for my next vehicle. their word about the advertised price on the vehicle I purchased. I will go back and buy here again for my next vehicle. More

Great experience, the reps in the Body Shop were very professional. In the future all of my body work will go to these guys. Thanks Francisco L. and Jason K. for the great service. -Joe Pierce professional. In the future all of my body work will go to these guys. Thanks Francisco L. and Jason K. for the great service. -Joe Pierce More

We purchase 2013 Chevrolet Camaro SS from Power Chevrolet in Mesa on April 13th, 2013. Thorobred Chevrolet will not be receiving any future business from our family not even a oil change. Sam the new car Sa in Mesa on April 13th, 2013. Thorobred Chevrolet will not be receiving any future business from our family not even a oil change. Sam the new car Sales Manager is very dishonest and a LIAR. The 5 dealerships we visited James Fannin was the best salesperson and Sam was the worst Sales Manager. If Sam had kept his word Thorobred Chevrolet would've had our business. We're telling all of our family, friends, co-workers, Facebook, and Twitter about the terrible lies that Sam told to us on March 30th, 2013 and how he had Amnesia on April 13th, 2013. I say after speaking to several people at the car show Sam has a reputation for NOT being honest. More

My experience with dealerships in the past have not been pleasant up until I met with the team at Thorobred Chevy. Beginning with Samantha setting the meeting appointment to the signing of the finale papers pleasant up until I met with the team at Thorobred Chevy. Beginning with Samantha setting the meeting appointment to the signing of the finale papers in finance with Mike Thompson. I have not seen such a amazing team that works together to go above and beyond for there customers. You guys are wonderful and now I know where to go for my next vehicle. Sincerely, Jackie, Ed and Cindy Bebawi More

Francisco in Body Shop is simply AMAZING! Recently I was in a minor accident and had my car in to have repaired, and I had the pleasure of working with Francisco. He made the process seamless and kept me w in a minor accident and had my car in to have repaired, and I had the pleasure of working with Francisco. He made the process seamless and kept me well informed, every step of the way. I highly recommend anyone in need of auto body work to Francisco and his team. They do awesome work. Along with his attention to detail and friendliess, Francisco is very professional & courteous. I feel that he went above and beyond the call of duty with his customer service skills...not something you see very often these days. Thorobred is extremely fortunate to have such a wonderful employee working for them. Thank you for all of your help, Francisco, and more importantly, for taking care of my baby "Sassy". She's as good as new and very happy. More

Hand's down the worst GM certified service center in the area. After having endless transmission problems, I brought my vehicle in to Thorobred after moving to the East Valley. After three requests and over area. After having endless transmission problems, I brought my vehicle in to Thorobred after moving to the East Valley. After three requests and over 4 days I was finally provided a loaner vehicle, while GM's warranty provides for a loaner after 24 hours. The service team is rude and unprofessional. During the 8 days's my car was in, I had to contact them to get updates. Finally after obtaining loaner car I backed off and figured I'd just wait for a call. After having the transmission serviced two times prior at other dealerships, I was provided no explanation of what service was done or what the cause of the problem was. I was basically handed some paperwork in mechanic codes and told to have a fantastic day. To top things off, the didn't change my oil, per my request and the receptionist insisted it was my fault because I didn't babysit the service consultant when he entered the service order. That would have been $150 out of my pocket for a new oil filter and synthetic oil, guess I'll give my $150 to some one else. But that's not the end. they lost my keys and after about 10 minutes of trying to find someone or my keys I got paged to the service department. Ten minutes prior to that I was denied to speak to a service consultant because everyone was going home, yet they were all sitting around chatting. BUT WAIT.... that's not it!!!! At this point I'm fuming, I get in my car and ALL four tires are severely under-inflated. The psi was at 28 and lower, when they should be at 34-38. And it doesn't take a rocket scientist to figure this out, my car chimed and the hazard sign in the car came on, you can't miss it. Not only do they not care about the product they service, the could care less about the customers satisfaction or safety. If you insist on purchasing a GM product (I never will again), please visit other dealers in the Valley, because you will waste your time, money, and warranty with this unprofessional dealership. More