Earnhardt Chevrolet

Lying cheating xxxxxxxx Went their with the expectation that we would buy the car through Costco auto program. All documentation says our vehicle was included in the costco Went their with the expectation that we would buy the car through Costco auto program. All documentation says our vehicle was included in the costco deal. The dealer sad it wasn't and everything went down hill from there. After fighting tooth and nail to get the equivalent of the Costco deal we had to fight them over our trade in. They claimed that they could only give us wholesale vale because they would sell the car to a wholesaler ... we originally bought the car from a Earnhardt Buick dealer and new they were lying to us. I told them that I expected to get the Kelly Blue Book Dealer trade in value for our car. After escalation up the chain of command they finally gave in. When the paperwork was finally prepared we did not look carefully at the final add on and got socked for $1500 in charges that we should have rejected because we had already negotiated the price. Overall a nightmare. These folks will steal you blind. More

Dishonest practice Web site information as it relates to inventory is misleading and changes once they pull you to the dealership. Waisted 3 hours. Agreed on a price wit Web site information as it relates to inventory is misleading and changes once they pull you to the dealership. Waisted 3 hours. Agreed on a price with the manger. They pulled my credit and When I went to finance he had added $1700 in option that was never discussed. Then the manager tells me if I dont take the $1700 options he cant sell it.... I can see why they have a low rating. I should have checked the review before I waisted my time. More

Horrible I inquired about a vehicle I seen online that was already priced. I went in with my own approved financing and bottom line to discuss purchasing. Afte I inquired about a vehicle I seen online that was already priced. I went in with my own approved financing and bottom line to discuss purchasing. After talking with the salesman and him going to “talk to his boss” he came back and showed me the truck online, on his phone, only this time the price was higher. In between me viewing the online price earlier that day and discussing price with the salesman and his boss, they changed the online price two thousand dollars higher to get more money out of me. when I checked the online price for the same viehcle the next day it had been lowered back down. That’s how I know they changed the online price while I was sitting there at the dealership. I was an easy sale and already had my own financing. They genuinely tried to rip me off! Be aware of their online price. It’s only meant to lure you in. Typical car salesmen. And here I thought Earnhardt actually care about their reputation. Stay away from Earnhardt dealerships. They talk about no bull, but that’s all you get, bull crap! I wish the owner could read my review so he can see the type of associates he has working for him. More

Slogan needs to be changed to "Nothing but Bull" Contacted sales rep Jeff Moe a few days prior to stopping by. Inquired about the internet sales add for 2017 Cruze for $13,840. Came in, Jeff was bu Contacted sales rep Jeff Moe a few days prior to stopping by. Inquired about the internet sales add for 2017 Cruze for $13,840. Came in, Jeff was busy so he had Dakota take care of me. Did all the standard test drive stuff. When we sat down to start going over numbers Dakota asks if I was explained what the $13,840 means. I said no, apparently Joe explained that to me in his head after our initial phone conversation was over. Apparently that is the price before the dealership adds on a bunch of nonsense no one needs or cares about. So the "NO BULL" price I was "quoted" was already full of BULL. There is a massive amount of fine print that is impossible to read without an electron microscope. People researching cars look at 100's and 100's of cars online. No one has time to read the fine print. Ok, whatever, lets talk and see what we come up with. I'll add here that my credit is basically no credit. Meaning I haven't used my credit in around 8 years and my history isn't that spectacular. I am under no illusion that I will get the deal of a lifetime, but I did have $10,000 to put down right away to hopefully offset my lack of credit, and to show I was serious about buying. Dakota comes back with paperwork that shows after my trade-in and 10k down (trade-in was not worth much) I would be financing around $8,500. I told him if he can make that $7,500 I'll take it. Making the 2017 Cruze $17,500 out the door. He said he would be right back after we signed our bs "gentlemen's agreement" nonsense. Some time passes and a new person who I can't remember their name says he is going to take over. Ok. Fill out credit app. I tell him my credit issues. He says no problem and that he very rarely see's someone with 10 grand as a down payment. He comes back a time later with payments at $269/month and financing almost $12,000. Wooooo buddy where did this come from?? The paperwork he shows me is completely different from sale guy Dakota. Who has mysteriously vanished. I tell new guy what Dakota told me and he walks away and comes back informing me that he has no idea where Dakota came up with those numbers and that they were trying to get in touch with him to see what was happening. I don't blame new guy he had no idea what was going on, but Dakota shouldn't have disappeared. After that I walked out. I have to much nonsense going on in my life (won't bother with the details.., no one cares about my sob story) needless to say I don't need to waste 3 1/2 hours to get completely bs''d. If you are considering purchasing from here. Reconsider. Hit up your google maps app and go to one of the other 20 dealerships within a 10 square mile radius. It is not worth the hassle and frustration. More

Terrible We bought a car from them two weeks ago and still don't know who they financed through. We've tried calling for two weeks and get sent to voice-mails We bought a car from them two weeks ago and still don't know who they financed through. We've tried calling for two weeks and get sent to voice-mails that are full or a ring tone that is endless for over 15 minutes. When we ask to speak with a Manager we also get sent to voicemail. We are now receiving letters from a bank we don't know saying they have denied are request for credit on a vehicle from earnhardt Chevrolet. They don't communicate, they scam you into feeling comfortable and they let you leave with a car even though you arnt 100% approved by a bank. And just so we're clear, my wife and I have over a 720 credit score, so I'm not just coming across as some poor low credit xxx hole. Beware of this location, It's corrupt from the top down. More

Remi Saves the Day Remi at Earnhardt swooped in and turned an unhappy non-customer into a satisfied new car buyer. My initial interactions with the dealership left a ba Remi at Earnhardt swooped in and turned an unhappy non-customer into a satisfied new car buyer. My initial interactions with the dealership left a bad taste in my mouth, but Remi was able to get my deal done and changed my outlook on the dealership. More

I was lied to before I even got there I found a great deal on their website. I talked to Tyler L. and told him that I wanted to confirm that the vehicle was still there before I made the 2 I found a great deal on their website. I talked to Tyler L. and told him that I wanted to confirm that the vehicle was still there before I made the 20 minute trip there. He informed me that the vehicle was still on the lot. When I arrived and asked a salesperson for that specific car, he told me that the car I wanted was sold last week, but he has several more to choose from if was just willing to spend $4k-5k more. What! What a sleazy tactic. I can maybe understand that the website doesn't get updated right away. But when I speak to somebody to check availability, don't lie to me just to get me to come in. I'm not interested in dealing with people who are dishonest. More

Wanted to trade in my 2013 pickup for a new one on the lot The truck I was interested in had a VIN that was photographed with my iPhone and then later checking their website, it showed that VIN as a completely The truck I was interested in had a VIN that was photographed with my iPhone and then later checking their website, it showed that VIN as a completely different truck, SILVER not WHITE. For a 2013 Silverado WT extended cab 6.5' box in excellent shape, they offered 12 grand and my truck had 75000 miles plus is a four by four; right off the bat, 'operators' type salesmen. Even got a call later from the sales manager inquiring whether I had been treated fairly... maybe, in the dark interior of the sales department, they were having a good chortle at the 'deal-making' going on outside, like a yuckity, yuck, yuck... Wouldn't trust lending them a dime with a string attached through its center!!! More