Earnhardt Chevrolet

Liars I posted an ad on AutoTrader to sell a used Impala. They linked me to KellyBlueBook and Ernhardt offered me half of what I was asking for. Then they p I posted an ad on AutoTrader to sell a used Impala. They linked me to KellyBlueBook and Ernhardt offered me half of what I was asking for. Then they phoned and emailed me. I emailed Jordan Weilert (Inventory Manager) to ask if they were going to give me the $8,900 US cash I was asking for the car. He said yes, as long as everything checks out. I took the car there and everything checked out perfectly. Then he tells me his manager wont let him give me anywhere near that amount. I gave him a piece of my mind for wasting my time. I had used their service department before but I will never return to be dealt with by liars. Stay away from them! More

Not interested in keeping customers I bought a new cruze in May. It has less than 5k miles and I got a flat. Zero help from the dealership. Called and was told essentially tough luck and I bought a new cruze in May. It has less than 5k miles and I got a flat. Zero help from the dealership. Called and was told essentially tough luck and mocked by the young lady who answered in Service. Next time I know better than to spend my money at a dealership who really does not value my business. Our home has a 2018 Silverado, a 2018 cruze and a 2014 Camaro. No more. Goodbye Chevy if this is how you want to treat us. More

Excellent service and very professional from the salesman Ca My salesman was Carl. Very helpful and professional and courteous. Would recommend anyone to buy a vehicle from Earnhardt Huizing Carl as a sales pers My salesman was Carl. Very helpful and professional and courteous. Would recommend anyone to buy a vehicle from Earnhardt Huizing Carl as a sales person. He is an excellent selection. Thank you very much Carl if More

services i brought my truck in for a battery swap. they said it wasnt under warranty. i told the service center not to turn it off, and they did, then they had i brought my truck in for a battery swap. they said it wasnt under warranty. i told the service center not to turn it off, and they did, then they had tp jump start it, then they locked my keys in the truck. and the morons used a slim jim to open it up after i told them not to because they would scratch my truck and im very maticulous about it, they refused to cut a key from the vin. and after all the headache they had to take my truck into the paint shop for repairs, was told it was monday it would be done. and nothing. tuesday comes around and nothing. wednesday comes around (today) and all i get is xxxxxxxx run around that its not done. last time i took my truck in for service they broke my center caps for my wheels. the service center along with the techs xxxxing suck. they dont listen, follow directions, or or stick to a schedule. very disapointed with them. wjen it was thorovred, service was 10x better. i would not reccomend my worst enemy to go to earnhardts chevy. and as for today i have to rent a truck for the holiday weekend because the service xxxxing sucks. if i was manager there. the techs involved that didnt listen along with service advisor i first spoke to would be in the unemployment line. wow update: as of 11-26-18 it still isnt done and continue to get the run around on why it still isnt done. flat out earnhardts xxxxing sucks. so as of now a weekend turns into 13 days already with no truck More

TERRIBLE, WORST CUSTOMER SERVICE ANYWHERE The worst customer service I've ever had. Jason Houser is the laziest most inconsiderate person I've met. Has no consideration for others time. Just s The worst customer service I've ever had. Jason Houser is the laziest most inconsiderate person I've met. Has no consideration for others time. Just sat in his office munching on food, talking on the phone while other customers wait. Doesn't answer to customers phone calls unless you say your someone else. I had work done and charged $365.00, still doing the same thing. Took back, problem fixed, was only a censer cost $25, so did I need to be changed the $365 ???. I would NEVER recommend this place to anyone. More

Service does NOT stand behind their work. Sales doesn’t care I purchased a 2018 Silverado in July. When I took it in for the “free” maintenance and tire rotation at 7300 miles, their technician failed to let me I purchased a 2018 Silverado in July. When I took it in for the “free” maintenance and tire rotation at 7300 miles, their technician failed to let me know that there was an allignment issue and one tire had been wearing unevenly. I discovered the issue when I serviced the truck at 15000 miles. When I took it back to them, they charged for allignment and swapping the spare as it was “out of GM’s warranty period.” Steve the service manager agreed that there was proof that the issue was there at the 7300 mile service, but would not back their guarantee of service. He offered to “pay” for one replacement tire if I paid for the other one. Gino, the sales manager that helped sell the vehicle said that he had nothing to do with service and refused to help in the issue. The sales department is not backed by a quality service department that cares about your safety. Do not buy here or have service done here. If you do, double check the work performed to insure that the “professionals” did a good job. More

Rude Service Manager They lie and say they did work they never performed and charge you for it , the most horrible service since it changed to Earndhart Chevy They lie and say they did work they never performed and charge you for it , the most horrible service since it changed to Earndhart Chevy More

So very dishonest I foolishly went to Earnhardts because I thought they could be trusted. They can not. I purchased a used 2016 Chrystler 300C in January (WINTER), on I foolishly went to Earnhardts because I thought they could be trusted. They can not. I purchased a used 2016 Chrystler 300C in January (WINTER), only to find out, 4 months later (SUMMER) that my AC Evaporator has a leak, it has been leaking a long time, I was told that by another Dealership that diagnosist it, I was quoted 2k to fix. So I called and spoke with the service manager at Earnhardts and told him how taken advantage I felt, because I bought this in the winter, I had no way of knowing the AC didn’t work right. This was a pre-certified used car, which means they either didn’t check it, or they knew I would be past my 2 week window, and past the manufacturer warranty when I figured it out. The Service manager said he could MAYBE get me the employee discount, I has not happy, told him I felt this was very unfair. How sad you would take such advantage of a person over 2k, sad.. I all so tried talking directly to Chrystler, but they claimed, I did not meet their “goodwill” criteria because I didn’t purchase from an authorized Chrystler Dealer... what.... Earnhardts could have very easily extended “goodwill” but of course, did not. I will never trust an Earnhardts again, or buy another Chrystler product. More

Great place to shop for a vehicle! Great Experience! If you are serious about buying a car shop here! Prompt service got the vehicle i was looking for. Will shop here in the future for Great Experience! If you are serious about buying a car shop here! Prompt service got the vehicle i was looking for. Will shop here in the future for my next car! More

2018 Traverse We had a great experience with Earnhardt Chevrolet. Todd was very helpful in respecting our desired method of communication. Todd went out of his way We had a great experience with Earnhardt Chevrolet. Todd was very helpful in respecting our desired method of communication. Todd went out of his way to send us pictures and information of the desired vehicle. He even came in on his day off to show me the vehicle. The negotiating process went quite smooth. They beat another dealers offer and we settled on a price rather quickly. Overall we had a great experience at this dealership. We would recommend Earnhardt Chevrolet to anyone with vehicle purchasing needs and wound not hesitate to return there ourselves. More