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Earnhardt Chevrolet

Queen Creek, AZ

4.7
283 Reviews
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24645 S Ellsworth Rd

Queen Creek, AZ

85142

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Showing 283 reviews

August 10, 2022

Never again will I ever attempt to do business with them again. They're vile and grimy as all xxxx. I happened to finally find a Bolt EUV in stock at their dealership. They told me there was a 5k mark up More

by AzKhaleesi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan and whoever finance manager is, Jason Hasse
Aug 10, 2022 -

Earnhardt Chevrolet responded

We understand your frustration, and we are disappointed as well that we were unable to get you into this vehicle. We had come to terms on this Bolt EUV, but we were unable to get approval from any of the multiple banks we work with. As for the Employee Pricing, it was not offered on this vehicle, as inventory is extremely scarce at the moment. We did everything we could to try and help get you behind the wheel of this vehicle, but ultimately, it was up to the banks on whether or not they would approve you. Should you like any further clarification on any of this, please contact me. Regards, Jason Gourd General Manager Jason.gourd@earnhardt.com

Aug 10, 2022 -

AzKhaleesi responded

Again. It is apparent you have crappy relationships with banks. Had y’all listened to what GM instructed EVERY dealership to do it wouldn’t have been a problem. Because they’re in high demand this gives you the right to act like a xxx and jack up the price when you were told not to? As far as GM pricing congratulations you’re the only dealership to do that. Again grimy. And funny how Van Chevrolet used all the discounts and got us approved no problem on a brand new Colorado. That deal was even harder because we traded in an upside down Trax… a TRAX. so you didn’t work hard enough or rather didn’t want to. Either way doesn’t matter. I’ll wait until the 2023s come and I’ll be sure to stop by and show you my brand new vehicle and be like “oh weird how I got approved through an upstanding dealership” you can keep swindling people and preying on their horrible senses. Not this girl.

June 25, 2022

We arrived about 30 minutes early for our oil change. Stephan got us in right away and we were done and out the door in less than an hour. Great service from a very pleasant advisor. More

by pmorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan Young
Jun 27, 2022 -

Earnhardt Chevrolet responded

It's great to hear that Stephan got you in and out as soon as possible! Thank you for stopping by and we hope to see you again! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

April 13, 2022

Very efficient. I was treated with curtesy and professionalism. My car was serviced in less than an hour. Very clean environment. More

by Glespalm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hasse
Apr 14, 2022 -

Earnhardt Chevrolet responded

We are so happy that we got you in and out as soon as possible! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Jason Gourd General Manager Jason.gourd@earnhardt.com

April 04, 2022

RUN AWAY! All the reviews about this place being a "bait and switch" are true! I purchased a 2017 Mazda 3 on Wednesday - they tried adding on a bunch of fees t More

by maggied
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Herman
March 09, 2022

Great work replacing my dash! Complicated job done perfectly! Rick was a great customer service project manager! More

by mort645710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 10, 2022 -

Earnhardt Chevrolet responded

Rick is a superstar and it's no surprise that he took such good care of you! Please let us know if there is anything else we can do for you! Regards, Jason Gourd General Manager Jason.gourd@earnhardt.com

February 17, 2022

Prompt attention On arrival. Armando kept me informed about progress of work and what was happening. More

by mainetoaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
Feb 17, 2022 -

mainetoaz responded

I have always been happy with the service I have received from Earnhardt Chevrolet. I have been a customer for the past 7 years and will continue to be.

Mar 10, 2022 -

Earnhardt Chevrolet responded

It's a pleasure to see that Armando always provides you with the service that you deserve. We look forward to serving you for another 7 years! Regards, Jason Gourd General Manager Jason.gourd@earnhardt.com

February 16, 2022

Service is great, thank you Sam and Armando for you help. you guys are the best More

by audra.hoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
Feb 16, 2022 -

audra.hoffman responded

Thank you everyone there for your help

Mar 10, 2022 -

Earnhardt Chevrolet responded

It's wonderful to see that Sam and Armando provided you with a 5-star visit! Hope to see you again! Regards, Jason Gourd General Manager Jason.gourd@earnhardt.com

January 28, 2022

This Chevrolet Dealership has serviced my Chevrolet Avalanche for the last five(5) years. The service adviisors are always friendly and professional. My advisor this time was Jeremiah Roscoe, and he wa More

by mmcafee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremiah Roscoe-Service Advisor
Jan 31, 2022 -

Earnhardt Chevrolet responded

We are thrilled to read that you always receive the service that you deserve! We look forward to serving you for another 5 years! Regards, Jason Gourd General Manager Jason.gourd@earnhardt.com

January 24, 2022

I took my truck in with what I thought was a tranny noise and they found the real noise maker my rear breaks Thanks Guys More

by retta_one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George, Jason Hasse
Jan 24, 2022 -

Earnhardt Chevrolet responded

We are so happy to see that we were able to get your car back to running like new! Please let us know if there is anything else we can do for you! Regards, Jason Gourd General Manager Jason.gourd@earnhardt.com

December 04, 2021

I trust Earnhardt’s to do a great job with my vehicles. Everyone’s nice. More

by pborron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ifill, Jason Hasse
Dec 09, 2021 -

Earnhardt Chevrolet responded

We're here to help and happy to see our service team takes great care of you. We can't wait to see you here at your next service visit. Regards, Jason Gourd General Manager Jason.gourd@earnhardt.com

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