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Earnhardt Chandler Cadillac - Service Center

Chandler, AZ

5.0
113 Reviews

113 Reviews of Earnhardt Chandler Cadillac - Service Center

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August 01, 2021

Great experience. My 2017 XT5 warranty expired 5 days ago. Not only did I get an oil change he also fixed my driver door locks. More

by David Valentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Harris
Aug 02, 2021 -

Earnhardt Chandler Cadillac responded

Hi David, We're happy to see that our team took great care of your XT5. We hope it's treating you well and we look forward to continuing to help take care of all your Cadillac needs. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

July 25, 2021

From sales to service we are treated professionally and courteously ever since we bought our XT5. Aaron in service has been very good to work with and we continue to enjoy our Cadillac. More

by Voiceover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Beck
Jul 26, 2021 -

Earnhardt Chandler Cadillac responded

We are so happy to see you receive great service from both our sales and service teams. We hope your XT5 is treating you well and we look forward to continuing to take care of all your future Cadillac needs. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

June 29, 2021

Well done; always please with the kindness, professionalism and courtesy they use with dealing with their customers More

by Taxprep515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Jun 30, 2021 -

Earnhardt Chandler Cadillac responded

We take pride in providing world-class service and we're very happy to see our team provides you with just that at each visit. We appreciate your positive feedback and we look forward to continuing to work together for years to come. Hope all is well. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

May 06, 2021

Aaron gave me great service and a good price on new tires for my 2017 XT5. I also like the car wash they provided with this service. More

by Likes Cadillac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron with the service department.
May 11, 2021 -

Earnhardt Chandler Cadillac responded

It's a pleasure to see you got a good price on tires from Aaron. We hope your XT5 is treating you well and we look forward to taking care of all your future Cadillac needs. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

May 06, 2021

Aaron has always been nice and prompt, always looking out for me. I will definitely recommend him to family and friends. Thank You! Great Job More

by maryjoywhitehouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Beck
May 11, 2021 -

Earnhardt Chandler Cadillac responded

Mary Joy, Aaron's a quality asset to us here and we're very happy to see he provides you with the 5-star service that you deserve. Thank you for being part of the family and we look forward to working together for years to come. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

March 03, 2021

Just very friendly and always up front with my car needs. They do a fantastic job and I highly recommend them to everyone. My thanks all! More

by malbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Harris
Mar 05, 2021 -

Earnhardt Chandler Cadillac responded

We're glad you always receive the best service possible from our team. Thank you for being part of our Earnhardt Chandler Cadillac Family and we look forward to continuing to work together for years to come. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

February 17, 2021

Earnheart Cadillac always takes care if our needs. We are on our third car from them! They gave us a loaner car and Tim is always greeat to work with. More

by azhiker54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Harris, Curtis Mitchell
Feb 18, 2021 -

Earnhardt Chandler Cadillac responded

Thank you so much for your loyalty to us here. We're lucky to have you as a valued customer and happy to see that Tim and our team are very accommodating. We hope your vehicle's treating you well and we can't wait to serve you again very soon. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

January 15, 2021

I highly recommend Earnhardt Chandler Cadillac. When I purchased my vehicle it was an easy no nonsense quote, no hours and running back and forth to the manager. Since my purchase the service team has sur More

by me.me.me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick my hero, Roberto Saenz, Mike Richmond, Tim Harris, Curtis Mitchell
Jan 18, 2021 -

Earnhardt Chandler Cadillac responded

We couldn't be happier to see that both our sales and service teams have provided you with the world-class service that you deserve. Thanks for being a member of the family and we look forward to continuing to work together for years to come. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

September 13, 2020

Always are top notch folks. Work with us on getting us/car to and fro with our children. We have enjoyed our service here for the last six years. More

by Ivy leaves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Harris, Curtis Mitchell
Sep 14, 2020 -

Earnhardt Chandler Cadillac responded

Thank you so much for your loyalty to us here. We're very lucky to have you as valued customers and we look forward to providing you with this top-notch service for another six years! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

August 31, 2020

I have no choice to come here as they are the only I have no choice to come here as they are the only dealership that can work on my ELR but this place is simply awful! I only had one good experience More

by maxreynoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Harris, Curtis Mitchell
Sep 08, 2020 -

Earnhardt Chandler Cadillac responded

Hi Max, We're disappointed you've not been satisfied with your vehicle or with the level of service you've received here. I'd like the opportunity to speak to you about this further, as we're unable to find you in our system. Please contact me when you have an opportunity. I hope to hear from you. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

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