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Earnhardt Chandler Cadillac - Service Center

Chandler, AZ

5.0
113 Reviews

113 Reviews of Earnhardt Chandler Cadillac - Service Center

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December 13, 2022

Everyone was very friendly. Plus, I was in and out in less than an hour! More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus from sales was very nice and we had a short chat. Aaron was very nice in service too.
Dec 14, 2022 -

Earnhardt Chandler Cadillac responded

We're so proud of our team for providing you with a seamless experience. Until next time! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

October 23, 2022

Always professional, respectful and polite. I have never been treated so well by a service department. The consierge service is the best. Thank you More

by CM24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Oct 24, 2022 -

Earnhardt Chandler Cadillac responded

We're thrilled our team provided you with the quality service you deserve! Thank you for choosing us! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

September 22, 2022

Brad Hartman does a great job coordinating things and getting everything done on time. I highly recommend this dealerships service. More

by Squad924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hartman
Sep 23, 2022 -

Earnhardt Chandler Cadillac responded

Brad is awesome and it's no surprise that he took such good care of you! We look forward to working with you again! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

September 15, 2022

Great customer service. My appointment was at 11 am and I was talking with the service writer right on time. Car was taken back immediately and all requested repairs were More

by drpinga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Harris
Sep 15, 2022 -

Earnhardt Chandler Cadillac responded

We are so happy to know that we got your car back to running like new! Please let us know if we can help you with anything else! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

September 11, 2022

Brad Hartman is my Advisor and I can’t say enough about is customer service skills professionalism, courteousness and his compassion to understand the customers needs ie: time constraints, explaining prob More

by msejpmosley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Hartman
Sep 12, 2022 -

Earnhardt Chandler Cadillac responded

You deserve nothing but the best, and we're grateful to know Brad provided you with nothing less than that! We look forward to seeing you at your next service visit! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

Sep 12, 2022 -

msejpmosley responded

Thank you, look forward to that , however not to soon Haha.

March 14, 2022

Always professional and courteous. Always willing to take time and answer questions we never feel rushed or pressured in any way More

by drn929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus, Tim Harris, Curtis Mitchell
Mar 14, 2022 -

Earnhardt Chandler Cadillac responded

We love having you as one of our valued customers and we look forward to serving you for many more years to come! Take care. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

January 01, 2022

They always been courteous and promp anytime I have been there. I would definitely recommend them to anyone More

by hilacres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin , Tim Harris, Curtis Mitchell
Jan 07, 2022 -

Earnhardt Chandler Cadillac responded

We appreciate your loyalty and look forward to working with you for many more years to come! Thank you! Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

December 24, 2021

Service personnel, particularly Asron, is personable, knowledgeable, and professional. However, I'm less than pleased that the loaner program had been disbanded, and I am not happy with the four- hou More

by cplanert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Dec 28, 2021 -

Earnhardt Chandler Cadillac responded

Thank you for both your business and your feedback. We're happy to see that Aaron is very accommodating and should you like to discuss our loaner vehicle policy any further, please don't hesitate to contact me. I'm here to help. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

November 16, 2021

Took our 2017 XT5 in for a problem and it was very quickly resolved at no cost! Impressed with the professionalism of the entire process. They treated us like family! More

by Auntbrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Richmond, Tim Harris, Curtis Mitchell
Nov 29, 2021 -

Earnhardt Chandler Cadillac responded

We're here to help and happy to see our team was able to help resolve the issue with your vehicle. We hope it's running just like new and we're looking forward to continuing to help take care of all your Cadillac needs. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

September 15, 2021

Very pleased with Aaron and explaining work to be done. Doesn't oversell and work done well and early. More

by martbnbl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron in service
Sep 16, 2021 -

Earnhardt Chandler Cadillac responded

We're extremely pleased to see you receive top-notch service from Aaron and we appreciate you being a valued customer. We'll be sure to share this great review with Aaron and we can't wait to see you here at your next service visit. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com