Earnhardt Chandler Cadillac - Service Center

Always professional, respectful and polite. I have never been treated so well by a service department. The consierge service is the best. Thank you I have never been treated so well by a service department. The consierge service is the best. Thank you More

Brad Hartman does a great job coordinating things and getting everything done on time. I highly recommend this dealerships service. getting everything done on time. I highly recommend this dealerships service. More

Great customer service. My appointment was at 11 am and I was talking with the service writer right on time. Car was taken back immediately and all requested repairs were My appointment was at 11 am and I was talking with the service writer right on time. Car was taken back immediately and all requested repairs were accomplished in a reasonable time. More

Brad Hartman is my Advisor and I can’t say enough about is customer service skills professionalism, courteousness and his compassion to understand the customers needs ie: time constraints, explaining prob is customer service skills professionalism, courteousness and his compassion to understand the customers needs ie: time constraints, explaining problems with vehicle using words that does not meet automotive terms, but he figures it out for you. You are very fortunate to have such a Gem on your team, don’t let him slip away!! Keep him on payroll no matter what🤗 Thank you Brad and Earnhardt management/service team for having the insight to hire Brad. More

Always professional and courteous. Always willing to take time and answer questions we never feel rushed or pressured in any way Always willing to take time and answer questions we never feel rushed or pressured in any way More

They always been courteous and promp anytime I have been there. I would definitely recommend them to anyone there. I would definitely recommend them to anyone More

Service personnel, particularly Asron, is personable, knowledgeable, and professional. However, I'm less than pleased that the loaner program had been disbanded, and I am not happy with the four- hou knowledgeable, and professional. However, I'm less than pleased that the loaner program had been disbanded, and I am not happy with the four- hour pick up and dropoff window for concierge service. Service and the ease of having a loaner car made getting repairs tolerable. I'm not so confident that future trips for service will be as easy. Thank goodness for the outstanding staff like Aaron. More

Took our 2017 XT5 in for a problem and it was very quickly resolved at no cost! Impressed with the professionalism of the entire process. They treated us like family! quickly resolved at no cost! Impressed with the professionalism of the entire process. They treated us like family! More

Very pleased with Aaron and explaining work to be done. Doesn't oversell and work done well and early. Doesn't oversell and work done well and early. More

Great experience. My 2017 XT5 warranty expired 5 days ago. Not only did I get an oil change he also fixed my driver door locks. ago. Not only did I get an oil change he also fixed my driver door locks. More