Earnhardt Chandler Cadillac - Service Center

Friendly, professional service every time. Aaron Beck is MY service manager. He explains everything and exceeds what I expect. Aaron Beck is MY service manager. He explains everything and exceeds what I expect. More

Earnhardt Cadillac has NEVER let me down. Friday night, around 8pm, I was going to use my car and it wouldn't start. I called Earnhardt Service Center on Saturday right at 8am. Aaron, Friday night, around 8pm, I was going to use my car and it wouldn't start. I called Earnhardt Service Center on Saturday right at 8am. Aaron, listened and advised me to call the Cadillac Road Assistance number. Aaron said the battery was good, they'd squeeze me in to get me help. I did and they made arrangements for a repair service. Within 10 minutes I had a text letting me know there was someone on the way. The constant text messages kept me informed and confident they would be one the way. Within 20 minutes I had a repair service man, who gave my battery a jump start and let me know the alternator was fine but I needed a new battery. The gentleman was friendly, experienced, and very helpful I called Earnhardt and let them know I was on the way. Once I got there, Aaron immediately got me in and within 45 minutes my car had a new battery, with a 3-year warranty! My car was fixed and ready. I am SO happy with Earnhardt Cadillac Service Department!! Thank you Aaron, Penny E More

We had an issue with our thermostat, and we were able to drop the car off right when it happened. They arranged for a rental, and called us the same afternoon to tell us it was fixed. We expected to be with drop the car off right when it happened. They arranged for a rental, and called us the same afternoon to tell us it was fixed. We expected to be without the car for days. Highly recommend Aaron and Earnhardt Cadillac. More

Excellent service advisors and excellent work by the techs. Brad is great at his job. Very professional and friendly. techs. Brad is great at his job. Very professional and friendly. More

Once again, a service need arose and Brad Hartman not only provided a loaner car but got the job done in a short time the same day. I go here for all my Cadillac and Chevy service needs. only provided a loaner car but got the job done in a short time the same day. I go here for all my Cadillac and Chevy service needs. More

Brad in service department is professional and explained all that was done on my car. Arrange concierge driver to take me home and return my car when service was completed. all that was done on my car. Arrange concierge driver to take me home and return my car when service was completed. More

Great customer service. People are very pleasant to deal with. My service advisor Aaron Beck was super to deal with. He had researched what service items I needed in additio People are very pleasant to deal with. My service advisor Aaron Beck was super to deal with. He had researched what service items I needed in addition to the standard oil change and tire rotation for the mileage on my vehicle and got me current. I really appreciated that. More

Awesome service department, and sales , staff is always friendly and attentive to anything I need from purchasing my lease vehicle to service . Service department always works with you to repair your car friendly and attentive to anything I need from purchasing my lease vehicle to service . Service department always works with you to repair your car in a great timely fashion and good pricing . They also transport you back home so you don’t have to wait , the concierge pick up and delivery of your vehicle is one of the best options . Love this dealership More

Awesome service! Treated me like family and completed all work ah ad of schedule and under cost expectations! Treated me like family and completed all work ah ad of schedule and under cost expectations! More

I have been a customer of this dealership for 6+ years now. Consistently the Service, Sales, and Finance teams have been a pleasure to interact with and they get the work done as promised! Special shout o now. Consistently the Service, Sales, and Finance teams have been a pleasure to interact with and they get the work done as promised! Special shout out to Lee in Sales, Mike in Finance, Nick and Jake in Service. More