Back

Earnhardt Chandler Cadillac - Service Center

Chandler, AZ

5.0
115 Reviews

115 Reviews of Earnhardt Chandler Cadillac - Service Center

Sort by
September 03, 2011

Thanks for helping with my issue on my H3. Service had it for 3 days researching the odd problem I had and Kachina also paid for my rental car. I have been a loyal customer for 5-6 years and will keep co More

by dmoreno
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Somers
Sep 06, 2011 -

Earnhardt Chandler Cadillac responded

Thank you for continuing to choose Kachina Cadillac for all of these years! We are glad to see that you had a positive visit with James and the issue with your H3 was solved. If there is anything we can do for you, don't hesitate to contact us. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. We look forward to seeing you again soon! Facebook - http://on.fb.me/jypsfl Twitter - http://bit.ly/kshFZG Sincerely, Dan Hoggatt General Manager

August 25, 2011

We were on a business trip when my 2008 STS started to overheat. I was directed to the dealership by OnStar because it was very close. Terry Austin took the service call and immediately put it through di More

by Richy2g
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Austin
Aug 26, 2011 -

Earnhardt Chandler Cadillac responded

Thank you for taking the time to tell us about your visit! All of us at Kachina Cadillac are glad to see that you had a positive experience with us. I will be sure to tell Terry about your great review. If you have any questions, don't hesitate to contact us. We are here to help. Thank you for the recommendation! Sincerely, Dan Hoggatt General Manager

August 11, 2011

James Sommers always goes above and beyond is what I want done. He always gets me right in, even if I don't have appointment. He is always fair on pricing and is very knowledged on service. I always will ref More

by Ajhoupis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James sommers
August 10, 2011

I am very grateful for an ethical man in James Somers to help me with my vehicle repair needs. Kachina has been nothing but the best for me. More

by kachina777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Somers
August 04, 2011

I recently had extensive repair work done on my Eldorado Cadillac and am so grateful to Marty Sullivan for all his advise, professionalism and wonderful service. Feel very fortunate to have him as my servi More

by Ingrid Fuhrmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Sullivan
Aug 04, 2011 -

Earnhardt Chandler Cadillac responded

Ingrid, Thank you for coming to see us for your car service needs! All of us here at Kachina Cadillac are glad to hear that your visit with Marty went so well. I will be sure to inform him of your great recommendation. If you have any questions, please contact us. We are always ready to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. We hope to see you again soon! Thank you, Dan Hoggatt General Manager

August 01, 2011

Marty Sullivan was extremely helpful and knowledgeable, I was very pleased with my experience from start to finish. His customer service was outstanding, he kept me informed regarding the progress of my car More

by sorayat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Sullivan
Aug 01, 2011 -

Earnhardt Chandler Cadillac responded

Thank you for choosing Kachina Cadillac for your car maintenance needs! We appreciate you taking the time to tell us about your outstanding visit with Marty. We are very fortunate to have him on our team! If there is anything we can do for you, please contact us. Don't forget to follow us on Facebook and Twitter for service specials that are exclusive to our followers! We look forward to seeing you again! Sincerely, Dan Hoggatt General Manager

July 30, 2011

Marty was Outstanding!!! And, Larry is an asset and a great Technician. Outstanding service !! My car runs like it is brand new now!! Regards, Robert S. Bruno More

by Anes.Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Sullivan, Larry Donahue
Aug 01, 2011 -

Earnhardt Chandler Cadillac responded

Robert, Thank you for choosing Kachina Cadillac for your service needs! We are all glad to see that your visit with Marty and Larry was a positive one. I will be sure to tell both of them about your great review. If there is anything we can do for you, please contact us. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Come back to see us again soon! Sincerely, Dan Hoggatt General Manager

July 23, 2011

Friendly staff in both service and shuttle. Vehicle finished at very close to promised time. I was informed of required services to be expected on my next visit. More

by newmand444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Sullivan
Jul 25, 2011 -

Earnhardt Chandler Cadillac responded

Thank you for choosing our service department for your car maintenance needs! All of us at Kachina Cadillac are glad to see you had a friendly and informative visit. If you ever need anything, don't hesitate to contact us. We are always ready to help! Please follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Best regards, Dan Hoggatt General Manager

July 22, 2011

I have owned two Hummers and always take it in for service at Kachina Cadillac. I work with Service Writer James Somers. What an outstanding Service Writer! I had two issues this past week with my More

by rob4092xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Somers
Jul 22, 2011 -

Earnhardt Chandler Cadillac responded

All of us at Kachina Cadillac would like to thank you for being such a loyal customer! James will be thrilled to hear about your generous review and great recommendation. We are very lucky to have him! If you ever need anything, please contact us. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. We look forward to seeing you again! Thank you, Dan Hoggatt General Manager

July 22, 2011

James is always great and bends over backwards to make our Cadillac experience the best it can possibly be. He is always responsive and thorough in his effort to help us. Thanks, Demi Davis More

by demidavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Somers
Jul 22, 2011 -

Earnhardt Chandler Cadillac responded

Demi, Thank you for coming to see us for your car maintenance needs! I will be sure to tell James that you are always more than pleased with his customer service. We love seeing reinforcement that our staff is doing what it takes to keep our valued customers happy! Please contact us if you ever need anything. Don't forget to follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Sincerely, Dan Hoggatt General Manager