Earnhardt Chandler Cadillac - Service Center
Chandler, AZ
115 Reviews of Earnhardt Chandler Cadillac - Service Center
Thanks for helping with my issue on my H3. Service had it for 3 days researching the odd problem I had and Kachina also paid for my rental car. I have been a loyal customer for 5-6 years and will keep co it for 3 days researching the odd problem I had and Kachina also paid for my rental car. I have been a loyal customer for 5-6 years and will keep coming back. Keep up the good work James! More
We were on a business trip when my 2008 STS started to overheat. I was directed to the dealership by OnStar because it was very close. Terry Austin took the service call and immediately put it through di overheat. I was directed to the dealership by OnStar because it was very close. Terry Austin took the service call and immediately put it through diagnostics to check out the system. They did not find anything wrong except that the hot weather did not start the high fan fast enough to cool it while idling. They were very professional and we were on our way again. (The donuts and coffee were a big help.) More
James Sommers always goes above and beyond is what I want done. He always gets me right in, even if I don't have appointment. He is always fair on pricing and is very knowledged on service. I always will ref done. He always gets me right in, even if I don't have appointment. He is always fair on pricing and is very knowledged on service. I always will refer everyone I know to James Sommers More
I recently had extensive repair work done on my Eldorado Cadillac and am so grateful to Marty Sullivan for all his advise, professionalism and wonderful service. Feel very fortunate to have him as my servi Cadillac and am so grateful to Marty Sullivan for all his advise, professionalism and wonderful service. Feel very fortunate to have him as my service advisor and am assured that my car is inspected and taken care of properly whenever I bring it in for service. I highly recommend him. Everyone at Kachina Cadillac has been courteous and friendly. I. Fuhrmann More
Marty Sullivan was extremely helpful and knowledgeable, I was very pleased with my experience from start to finish. His customer service was outstanding, he kept me informed regarding the progress of my car was very pleased with my experience from start to finish. His customer service was outstanding, he kept me informed regarding the progress of my car and when it would be ready on a daily basis. Marty's professionalism and kindness was all-in-all 5 stars, I will definitely come visit Marty at Kachina again for future car maintenance. More
Marty was Outstanding!!! And, Larry is an asset and a great Technician. Outstanding service !! My car runs like it is brand new now!! Regards, Robert S. Bruno great Technician. Outstanding service !! My car runs like it is brand new now!! Regards, Robert S. Bruno More
Friendly staff in both service and shuttle. Vehicle finished at very close to promised time. I was informed of required services to be expected on my next visit. finished at very close to promised time. I was informed of required services to be expected on my next visit. More
I have owned two Hummers and always take it in for service at Kachina Cadillac. I work with Service Writer James Somers. What an outstanding Service Writer! I had two issues this past week with my service at Kachina Cadillac. I work with Service Writer James Somers. What an outstanding Service Writer! I had two issues this past week with my Hummer and, as always, James was friendly when he greeted me and listed to my concerns. James arranged a rental car for me. Like he always does, James called me once the repairs were complete. As a repeat customer, Kachina Cadillac is lucky to have James Somers representing them in the Service Department! I recommend everyone work with James when you take your car into Kachina Cadillac! More
James is always great and bends over backwards to make our Cadillac experience the best it can possibly be. He is always responsive and thorough in his effort to help us. Thanks, Demi Davis our Cadillac experience the best it can possibly be. He is always responsive and thorough in his effort to help us. Thanks, Demi Davis More