Earnhardt Chandler Cadillac - Service Center

MR DONAHUE IS BY FAR THE BEST SERVICE REPRESENTATIVE I HAVE EVER DEALT WITH. HE IS VERY VERY CUSTOMER ORIENTED. HE GOES ABOVE AND BEYOND THE CALL OF HIS JOB DUTIES TO HELP THE CUSTOMER. HE IS THE ONE REAS HAVE EVER DEALT WITH. HE IS VERY VERY CUSTOMER ORIENTED. HE GOES ABOVE AND BEYOND THE CALL OF HIS JOB DUTIES TO HELP THE CUSTOMER. HE IS THE ONE REASON WE KEEP COMING BACK TO KACHINA CAD FOR SERVICE. More

I just purchased our fourth Cadillac, first time with Kachina. I wasn't planning on buying a new car yet, just looking at my options. Steve was recommended to me and thought I would look. He took great t Kachina. I wasn't planning on buying a new car yet, just looking at my options. Steve was recommended to me and thought I would look. He took great time and care to show me a 2011 SRX. Wow! What a great car, but I still didn't want to start payments, still loved my Deville and it was paid. Steve told me about the many changes and options on this Crossover. He seemed honest and friendly without being pushy like most sales people. Because of Steve working with me patiently and the friendly people at this dealership I decided to purchase, this was after two weeks. Most of the time while looking at vehicles, after the sale I feel stressed, my husband is grumpy and I am so ready to leave. When I was leaving, driving my new Caddy, I was grinning and felt almost giddy. Great job, Steve and Kachina Cadillac!! More

Thanks for helping with my issue on my H3. Service had it for 3 days researching the odd problem I had and Kachina also paid for my rental car. I have been a loyal customer for 5-6 years and will keep co it for 3 days researching the odd problem I had and Kachina also paid for my rental car. I have been a loyal customer for 5-6 years and will keep coming back. Keep up the good work James! More

We were on a business trip when my 2008 STS started to overheat. I was directed to the dealership by OnStar because it was very close. Terry Austin took the service call and immediately put it through di overheat. I was directed to the dealership by OnStar because it was very close. Terry Austin took the service call and immediately put it through diagnostics to check out the system. They did not find anything wrong except that the hot weather did not start the high fan fast enough to cool it while idling. They were very professional and we were on our way again. (The donuts and coffee were a big help.) More

I recently had extensive repair work done on my Eldorado Cadillac and am so grateful to Marty Sullivan for all his advise, professionalism and wonderful service. Feel very fortunate to have him as my servi Cadillac and am so grateful to Marty Sullivan for all his advise, professionalism and wonderful service. Feel very fortunate to have him as my service advisor and am assured that my car is inspected and taken care of properly whenever I bring it in for service. I highly recommend him. Everyone at Kachina Cadillac has been courteous and friendly. I. Fuhrmann More

Marty Sullivan was extremely helpful and knowledgeable, I was very pleased with my experience from start to finish. His customer service was outstanding, he kept me informed regarding the progress of my car was very pleased with my experience from start to finish. His customer service was outstanding, he kept me informed regarding the progress of my car and when it would be ready on a daily basis. Marty's professionalism and kindness was all-in-all 5 stars, I will definitely come visit Marty at Kachina again for future car maintenance. More

Marty was Outstanding!!! And, Larry is an asset and a great Technician. Outstanding service !! My car runs like it is brand new now!! Regards, Robert S. Bruno great Technician. Outstanding service !! My car runs like it is brand new now!! Regards, Robert S. Bruno More

Friendly staff in both service and shuttle. Vehicle finished at very close to promised time. I was informed of required services to be expected on my next visit. finished at very close to promised time. I was informed of required services to be expected on my next visit. More