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Earnhardt Chandler Cadillac - Service Center

Chandler, AZ

5.0
117 Reviews

117 Reviews of Earnhardt Chandler Cadillac - Service Center

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April 08, 2025

When I brought our XT5 in for regular servicing and described a problem Paul knew immediately what the cause was even though it wasn't evident from the car's behavior. He then prepared me for what wil More

by Voiceover
Recommend Dealer
Yes
Employees Worked With
Paul Kirwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Earnhardt Chandler Cadillac responded

Thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Paul and his expertise. Our team always strives to provide top-notch service, and it’s great to know we’re meeting your expectations. We look forward to seeing you again soon! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

April 03, 2025

Paul is very knowledgeable! He knew exactly what was wrong with our Cadillac XT4. He also was very knowledgeable and explained how we could be covered for the next 6 years with More

by Fake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Beck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kirwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Earnhardt Chandler Cadillac responded

We're thrilled to hear about your positive experience with Paul! It’s great to know he provided you with the knowledge and support you needed for your Cadillac XT4 and the extended warranty. Thank you for sharing your thoughts; we appreciate your trust in us! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

January 18, 2025

they got me in on time and got my service work down on time- thank you More

by fneustel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont rember the name
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Jan 20, 2025 -

Earnhardt Chandler Cadillac responded

We’re thrilled to hear you had a great experience with us. Timeliness is a priority, and we're glad we could meet your expectations. Looking forward to serving you again! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

December 27, 2024

The customer service was excellent. They got the repairs done on time. Nice work and very convenient. More

by wergroot03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Dec 30, 2024 -

Earnhardt Chandler Cadillac responded

Thanks for the fantastic feedback! We're thrilled to hear that you had a great experience with our customer service and timely repairs. Your satisfaction is our priority, and we appreciate your support! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

December 22, 2024

Jose R is a great service advisor, keeps you informed and follows up on the progress of repairs More

by RG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose R
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Dec 23, 2024 -

Earnhardt Chandler Cadillac responded

Thanks for the fantastic feedback, RG! We're thrilled to hear about your positive experience with Jose R. Our team strives to keep you informed every step of the way. Your satisfaction is our priority! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

October 31, 2024

Great service and team. I bought my XT5 at Earnhardt Chandlers Cadillac and have had it serviced there since. More

by Tom.mayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Earnhardt Chandler Cadillac responded

Thanks for the fantastic feedback, Tom! We're thrilled to hear you had a great experience with our team at Earnhardt Chandler’s Cadillac. Your satisfaction is our priority, and we look forward to continuing to serve you and your XT5! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

August 22, 2024

Excellent experience with service department with Brad. Car was ready when they said it would be. More

by Richhoewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Earnhardt Chandler Cadillac responded

We’re thrilled to hear about your excellent experience with Brad and our service department! Timely service is our priority, and it’s great to know we met your expectations. Thank you for your feedback! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

June 07, 2024

This is my 3rd Cadie. Brad is by far the best service guy I have had More

by shortfatbaldguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Earnhardt Chandler Cadillac responded

Hi shortfatbaldguy, thank you for your kind words! We're thrilled to hear that Brad provided you with excellent service during your visit. We appreciate your loyalty and look forward to serving you again in the future. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

May 29, 2024

Excellent service. Very detailed and helpful. Very comfortable while waiting for my service to be completed More

by Lisalmaxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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May 30, 2024 -

Earnhardt Chandler Cadillac responded

Hi Lisalmaxwell! Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had an excellent experience with our service. We strive to provide a comfortable and detailed experience for all our customers. We appreciate your kind words and hope to see you again soon! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

May 21, 2024

Went in for an oil change yesterday and, as always, was treated as a valued customer! I love this dealership. They take care of me with utmost respect and professionalism. More

by sandynrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Earnhardt Chandler Cadillac responded

Sandy, thank you for sharing your positive experience with us! We are delighted to hear that you were treated with respect and professionalism during your recent visit for an oil change. Our team strives to provide exceptional service to all of our valued customers. We appreciate your feedback! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

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