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Earnhardt Chandler Cadillac - Service Center

Chandler, AZ

5.0
112 Reviews

112 Reviews of Earnhardt Chandler Cadillac - Service Center

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October 31, 2024

Great service and team. I bought my XT5 at Earnhardt Chandlers Cadillac and have had it serviced there since. More

by Tom.mayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Earnhardt Chandler Cadillac responded

Thanks for the fantastic feedback, Tom! We're thrilled to hear you had a great experience with our team at Earnhardt Chandler’s Cadillac. Your satisfaction is our priority, and we look forward to continuing to serve you and your XT5! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

August 22, 2024

Excellent experience with service department with Brad. Car was ready when they said it would be. More

by Richhoewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Earnhardt Chandler Cadillac responded

We’re thrilled to hear about your excellent experience with Brad and our service department! Timely service is our priority, and it’s great to know we met your expectations. Thank you for your feedback! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

June 07, 2024

This is my 3rd Cadie. Brad is by far the best service guy I have had More

by shortfatbaldguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Earnhardt Chandler Cadillac responded

Hi shortfatbaldguy, thank you for your kind words! We're thrilled to hear that Brad provided you with excellent service during your visit. We appreciate your loyalty and look forward to serving you again in the future. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

May 29, 2024

Excellent service. Very detailed and helpful. Very comfortable while waiting for my service to be completed More

by Lisalmaxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 30, 2024 -

Earnhardt Chandler Cadillac responded

Hi Lisalmaxwell! Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had an excellent experience with our service. We strive to provide a comfortable and detailed experience for all our customers. We appreciate your kind words and hope to see you again soon! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

May 21, 2024

Went in for an oil change yesterday and, as always, was treated as a valued customer! I love this dealership. They take care of me with utmost respect and professionalism. More

by sandynrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Earnhardt Chandler Cadillac responded

Sandy, thank you for sharing your positive experience with us! We are delighted to hear that you were treated with respect and professionalism during your recent visit for an oil change. Our team strives to provide exceptional service to all of our valued customers. We appreciate your feedback! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

May 05, 2024

As usual, Brad Hartman handled my appointment well, no issues, I highly recommend him. Always takes good care of me. More

by Squad924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Earnhardt Chandler Cadillac responded

Hi Squad924, thank you for sharing your positive experience with Brad! We're thrilled to hear that he consistently provides excellent service. We appreciate your recommendation and look forward to serving you again in the future. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

April 18, 2024

Jose was great to work with. Service dept & Jose are very friendly, professional & precise. Got the job done when I was in need of some service..Great experience & great place t More

by geneg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Reyes
Apr 19, 2024 -

Earnhardt Chandler Cadillac responded

Hi Gene! Thank you so much for the glowing review of our service department and Jose! We're thrilled to hear that you had a great experience with us and that we could help you out when you needed it. We appreciate your feedback and look forward to serving you again in the future. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

April 02, 2024

The service department is outstanding, and Jason Briggs provided a friendly and professional experience. My service was completed as requested and delivered on time. I would highly recommend the Earnhardt More

by mgramley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Briggs
Apr 03, 2024 -

Earnhardt Chandler Cadillac responded

Thank you so much for the glowing review, mgramley! We're thrilled to hear that Jason provided such a positive experience for you. We greatly appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing us! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

January 19, 2024

In mid Dec. 2023 my XT5 Cadillac gave me a notice about the engine light. Something with the engine was not functioning. I immediately went to Earhardt Chandl More

by telanigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kirwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Earnhardt Chandler Cadillac responded

Hi Telanigan, thank you for sharing your experience with us. We apologize for any inconvenience caused by the lack of parts initially, but we're glad Paul was able to help resolve the issue and alleviate your stress. We appreciate your feedback and hope to serve you even better in the future. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

November 28, 2023

Friendly, professional service every time. Aaron Beck is MY service manager. He explains everything and exceeds what I expect. More

by warrenstephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Earnhardt Chandler Cadillac responded

Warren, thank you for your kind words! We're thrilled to hear that Aaron has consistently provided friendly and professional service, going above and beyond your expectations. We'll be sure to pass along your feedback to him. We appreciate your support and look forward to serving you again soon! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

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