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Earnhardt Chandler Cadillac

Chandler, AZ

4.7
360 Reviews
Tex Earnhardt, founder and CEO of Earnhardt Auto Centers was born on December 9th, 1930. As a child, Tex moves with his family to Texas for a more agricultural life. From that point on, Tex was raised on a ranch in the Rio Grande Valley of Southern Texas, establishing his affinity for ranching, agriculture and cowboy culture. It was in 1951 when he was twenty years old, that he and his family moved to Chandler, AZ; where his father, Hal Earnhardt, Sr. started a small gas station downtown. The service station provided a small income for his family by selling gas and auto parts. Tex wanted to expand his business to sell automobiles, but the factories in Detroit refused to ship the vehicles to him without expensive transportation costs. Tex went to work and immediately found a solution. He and a friend decided to drive to Detroit, buy a car from the factory, drive both vehicles back to Chandler, and sell the new car. As soon as he sold his first car, he drove right back to Detroit and purchased the second. He repeated the whole process for months.
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1450 S. Gilbert Road

Chandler, AZ

85286

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Showing 360 reviews

July 25, 2021

From sales to service we are treated professionally and courteously ever since we bought our XT5. Aaron in service has been very good to work with and we continue to enjoy our Cadillac. More

by Voiceover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Beck
Jul 26, 2021 -

Earnhardt Chandler Cadillac responded

We are so happy to see you receive great service from both our sales and service teams. We hope your XT5 is treating you well and we look forward to continuing to take care of all your future Cadillac needs. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

July 02, 2021

Earnhardt Chandler Cadillac was professional, knowledgeable and very courteous. Lee was exceptional I will always recommend this dealership for all Cadillac needs. More

by cedo52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee and Terry
Jul 06, 2021 -

Earnhardt Chandler Cadillac responded

We take pride in providing quality service and we're extremely pleased to see that Lee and our team provide you just that. Thanks so much for being such a valued customer and here's to many more years of working together. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

June 29, 2021

Well done; always please with the kindness, professionalism and courtesy they use with dealing with their customers More

by Taxprep515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Jun 30, 2021 -

Earnhardt Chandler Cadillac responded

We take pride in providing world-class service and we're very happy to see our team provides you with just that at each visit. We appreciate your positive feedback and we look forward to continuing to work together for years to come. Hope all is well. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

June 22, 2021

Aaron is always great to work with! I appreciate the concierge service that is offered. It is so convenient for our busy schedules. I highly recommend. More

by Ginni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Jun 23, 2021 -

Earnhardt Chandler Cadillac responded

Hi Ginni, Aaron's a great asset to us here and we're very happy to see him and our team are very accommodating. Thank you for being a valued customer and taking the time to share this. We hope all is well and hope to provide you with this same great service in the future. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

May 11, 2021

Dealt with Lee. He is one of the best sales people we have met. Great to work with. Aaron in service is great too.thanks More

by Evelyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee liton
May 11, 2021 -

Evelyn responded

Will be dealing with him again.

May 14, 2021 -

Earnhardt Chandler Cadillac responded

Evelyn, It's a team effort here and we're happy our team does a great job providing you with the 5-star service you deserve. We look forward to serving you again soon. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

May 06, 2021

Aaron gave me great service and a good price on new tires for my 2017 XT5. I also like the car wash they provided with this service. More

by Likes Cadillac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron with the service department.
May 11, 2021 -

Earnhardt Chandler Cadillac responded

It's a pleasure to see you got a good price on tires from Aaron. We hope your XT5 is treating you well and we look forward to taking care of all your future Cadillac needs. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

May 06, 2021

Aaron has always been nice and prompt, always looking out for me. I will definitely recommend him to family and friends. Thank You! Great Job More

by maryjoywhitehouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Beck
May 11, 2021 -

Earnhardt Chandler Cadillac responded

Mary Joy, Aaron's a quality asset to us here and we're very happy to see he provides you with the 5-star service that you deserve. Thank you for being part of the family and we look forward to working together for years to come. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

April 01, 2021

I purchased a 2020 CT5 from Earnhardt in March 2021. The transaction couldn't have gone smoother. Salesman Gus was totally professional; At no time did I ever feel pressured. I'm very satisfied with the pri More

by freddysepul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Kostopulos
Apr 02, 2021 -

Earnhardt Chandler Cadillac responded

Freddy, Congrats on your CT5 and welcome to the family. We're so happy to see that Gus took great care of you and got you into the vehicle that you deserve. We hope you're loving it thus far and we can't wait to work together again in the future. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

March 18, 2021

Sod was a great salesman he took care of all our needs and questions. He was quick with a response and explained the courtesy intro. Our experience at Chandler Cadillac is one we would recommend to our More

by McPike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Saenz
Mar 22, 2021 -

Earnhardt Chandler Cadillac responded

We couldn't be happier to read about your car-buying experience and we look forward to serving you, your friends, and your family in the future. Thank you for this great review. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

March 16, 2021

Do not buy a car from Earnhardt Cadillac. I was recently in the market for a new Escalade ESV. I am a local customer who has been loyal to this dealership. This would be my fourth ESV and I had a 2016 in More

by K. Fry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Ochoa
Mar 18, 2021 -

Earnhardt Chandler Cadillac responded

We're disappointed that you were dissatisfied with the price of this Escalade and you took your business elsewhere. We value your business and demand is at a record high and supply is at an all-time low. We get very few Escalades in each month with most being pre-orders and our competition is asking more than we do. Should you like to discuss this any further, please feel free to contact me. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

Mar 18, 2021 -

K. Fry responded

Justin I hope readers understand that the above is a canned answer. I have reached out directly to you if you are sincere. You have made no attempt to contact me. The bottom line is your dealership has made the decision to take this high demand and low supply time to maximize profits even if it means losing loyal local customers like me. That’s your decision so own it. I’m trying to tell people that if they want to be rewarded for being a local and loyal customer there are better dealerships out there. Coulter in Phoenix took a different tactic. That’s it. Don’t say you are disappointed that I wasn’t happy. You’re disappointed that I took the time to let others know what your dealership is doing through a review. That’s what these tools are for.

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