Earnhardt Chandler Cadillac

AVOID AT ALL COST! !! Absolutely the worst dealership I have ever experienced. We bought a certified pre owned from them on a Tuesday by Thursday we have a steering prob !! Absolutely the worst dealership I have ever experienced. We bought a certified pre owned from them on a Tuesday by Thursday we have a steering problem and it keeps flashing that the transmission needs service. This clearly shows that their 100 point inspection that they show you is garbage and none of the cars have actually been gone thru before hitting the lot. I called on Friday and spoke with the sales manager Bailey. Bailey informed me that he will get this taken care of immediately and the service manager would be giving me a call in a few minutes this was at 11:45am. I got a call at 4:45 from a service advisor telling me they couldn’t get the car I bought 48 hours before hand in until the following Friday. This is my wife’s car so she has my kids and herself in it everyday so to think that I should just let her drive it being as the steering and transmission we’re having problems is completely idiotic. The next day I went to meet with the gm because at this point I didn’t want to buy the car anymore cause clearly they sold me a defective car. I told Justin Conover (gm) that I would like to return the car and cancel the deal. He then showed why his last name fits him perfectly and told me he’s not obligated to cancel the deal and could care less about it. This is why I said avoid at all cost if a gm is going to tell you something like that as a customer then I’m willing to bet the whole dealership is that way if the leader is projecting that kind of extremely poor customer service. I made the mistake of not believing the reviews on this place and now look I’m another one in line writing a bad review. Do your self a favor and stay away from this buy here pay cadi dealer cause that how you will he treated More

Saad was very easy to work with on the recent lease purchase. I am very glad I chose to work with this dealership from the initial lease signing to the eventual purchase of my vehicle. purchase. I am very glad I chose to work with this dealership from the initial lease signing to the eventual purchase of my vehicle. More

Happy with my recent purchase- Price was fair. Salesperson was great to work with. Respected my time and knowledge about Cadillacs. Salesperson was great to work with. Respected my time and knowledge about Cadillacs. More

Everyone was very friendly. Plus, I was in and out in less than an hour! Plus, I was in and out in less than an hour! More

Always professional, respectful and polite. I have never been treated so well by a service department. The consierge service is the best. Thank you I have never been treated so well by a service department. The consierge service is the best. Thank you More

Not helpful. Just told us the markup amount and to order off the website. Seemed like the entire staff were surfing on their phones. Did not give us contact in Just told us the markup amount and to order off the website. Seemed like the entire staff were surfing on their phones. Did not give us contact information or thank us for coming in. We won't be back More

Fue un buen servicio el que no proporcionaron cuando llegamos ala agencia y nos esplicaron todo lo que necesitábamos saber acerca de el vehículo que queríamos llegamos ala agencia y nos esplicaron todo lo que necesitábamos saber acerca de el vehículo que queríamos More

Liars and scam artists! Do yourself a favor and go elsewhere. Justin and Andy are liars and have 0 integrity. Do yourself a favor and go elsewhere. Justin and Andy are liars and have 0 integrity. More

Earnhardt Chandler Cadillac has done all the warranty and maintenance work on my last 2 Escalades. Professional and attention to detail is high. Would recommend them to everyone. Thank you maintenance work on my last 2 Escalades. Professional and attention to detail is high. Would recommend them to everyone. Thank you More

Brad Hartman does a great job coordinating things and getting everything done on time. I highly recommend this dealerships service. getting everything done on time. I highly recommend this dealerships service. More