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Earnhardt Chandler Cadillac

Chandler, AZ

4.7
361 Reviews
Tex Earnhardt, founder and CEO of Earnhardt Auto Centers was born on December 9th, 1930. As a child, Tex moves with his family to Texas for a more agricultural life. From that point on, Tex was raised on a ranch in the Rio Grande Valley of Southern Texas, establishing his affinity for ranching, agriculture and cowboy culture. It was in 1951 when he was twenty years old, that he and his family moved to Chandler, AZ; where his father, Hal Earnhardt, Sr. started a small gas station downtown. The service station provided a small income for his family by selling gas and auto parts. Tex wanted to expand his business to sell automobiles, but the factories in Detroit refused to ship the vehicles to him without expensive transportation costs. Tex went to work and immediately found a solution. He and a friend decided to drive to Detroit, buy a car from the factory, drive both vehicles back to Chandler, and sell the new car. As soon as he sold his first car, he drove right back to Detroit and purchased the second. He repeated the whole process for months.
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1450 S. Gilbert Road

Chandler, AZ

85286

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Showing 361 reviews

May 06, 2023

Great customer service. People are very pleasant to deal with. My service advisor Aaron Beck was super to deal with. He had researched what service items I needed in additio More

by dworth
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Aaron Beck
May 09, 2023 -

Earnhardt Chandler Cadillac responded

We're happy to hear Aaron and our team delivered a 5-star service experience, dworth! Thank you for choosing us! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

April 24, 2023

Excellent customer service. Our salesman Bill did an excellent job and we didn’t feel pressured. Terry in finance was excellent too. We had a very positive experience and would More

by Jenbartolomeo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill, Terry
Apr 24, 2023 -

Earnhardt Chandler Cadillac responded

Welcome back, Jenbartolomeo, and thank you for your excellent rating! We're so proud of Bill & our team for delivering a 5-star shopping visit. We hope you're loving your new ride! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

April 08, 2023

Friendly service willing to help and not trying to over charge this is why I buy from this dealership More

by Michael.champion
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
900 Brad hartman
Apr 10, 2023 -

Earnhardt Chandler Cadillac responded

Thanks, Michael! We're glad you had a quality experience and we appreciate you choosing us here. Please don't hesitate to let us know should you ever need anything. You're family. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

April 07, 2023

Awesome service department, and sales , staff is always friendly and attentive to anything I need from purchasing my lease vehicle to service . Service department always works with you to repair your car More

by Danny's caddy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jacob
Apr 07, 2023 -

Earnhardt Chandler Cadillac responded

Welcome back & thank you for always choosing us, Danny! It's a team effort here every day & we're pleased to read you're always taken care of. We look forward to many more years together! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

Apr 07, 2023 -

Danny's caddy responded

Your welcome Justin Thank your for the quality work performed , and for always making sure my needs are attended to while my car is in service

March 24, 2023

This is what a car buying experience should be…. and Gus is what every car salesman should be. Gus is knowledgeable, helpful and friendly. Loved buying a car from him. The rest of the buying exper More

by CrisW
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Gus, Terry
Mar 24, 2023 -

Earnhardt Chandler Cadillac responded

We're thrilled to hear you enjoyed your shopping experience, Cris! Gus is an all star & we're proud of him for taking care of you. Welcome to the family! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

March 22, 2023

This dealership was excellent! Every person we interacted with from our salesman to the manager and the finance person was pleasant and more than willing to work with us! Our trans More

by Lmkasperson
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Ced
Mar 22, 2023 -

Lmkasperson responded

This dealership was excellent! Every person we interacted with from our salesman to the manager and the finance person was pleasant and more than willing to work with us! Our transaction was smooth, easy and we walked away very satisfied!

Mar 24, 2023 -

Earnhardt Chandler Cadillac responded

We're so happy that your shopping experience went seamlessly! Congratulations & welcome to the family! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

March 09, 2023

Awesome service! Treated me like family and completed all work ah ad of schedule and under cost expectations! More

by Larichmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Richmond, Tim Harris, Curtis Mitchell
Mar 10, 2023 -

Earnhardt Chandler Cadillac responded

We're happy to hear our team went above and beyond to deliver quality service! Visit us again soon! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

February 18, 2023

We've been a customer for 4 Cadillacs now--same dealership every time. Great service. Friendly salesmen. Helpful all the way around. Carter and Terry were extremely professional, kind, and knowled More

by jsstratman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter. Terry.
Feb 20, 2023 -

Earnhardt Chandler Cadillac responded

Thank you for being a valued member of the Earnhardt Family! We're so proud of our team for always delivering excellent service. We look forward to providing you with another excellent shopping experience soon. Take care! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

February 17, 2023

I have been a customer of this dealership for 6+ years now. Consistently the Service, Sales, and Finance teams have been a pleasure to interact with and they get the work done as promised! Special shout o More

by GMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Linton; Nick; Jake, Mike Richmond
Feb 20, 2023 -

Earnhardt Chandler Cadillac responded

Welcome back & thank you for always choosing us! It's a team effort here every day & we're pleased to hear you're always taken care of. We look forward to many more years together! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

January 27, 2023

You're better of at any other Cadillac dealership in Arizona. Every other Cadillac dealership has been a dream to purchase a Cadillac. More

by Jeremy J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Eggers
Jan 28, 2023 -

Earnhardt Chandler Cadillac responded

Jeremy, We take pride in providing world-class service to our valued customers, and it's clear that based on this review that is not what you have received here. When you have an opportunity, please contact me, as I'd like to learn much more about where we've fallen short. I look forward to speaking with you. Regards, Justin Conover General Manager justin.conover@earnhardt.com

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