Earnhardt Chandler Cadillac

Excellent customer service. Our salesman Bill did an excellent job and we didn’t feel pressured. Terry in finance was excellent too. We had a very positive experience and would Our salesman Bill did an excellent job and we didn’t feel pressured. Terry in finance was excellent too. We had a very positive experience and would purchase from this dealer again. More

Friendly service willing to help and not trying to over charge this is why I buy from this dealership charge this is why I buy from this dealership More

Awesome service department, and sales , staff is always friendly and attentive to anything I need from purchasing my lease vehicle to service . Service department always works with you to repair your car friendly and attentive to anything I need from purchasing my lease vehicle to service . Service department always works with you to repair your car in a great timely fashion and good pricing . They also transport you back home so you don’t have to wait , the concierge pick up and delivery of your vehicle is one of the best options . Love this dealership More

This is what a car buying experience should be…. and Gus is what every car salesman should be. Gus is knowledgeable, helpful and friendly. Loved buying a car from him. The rest of the buying exper and Gus is what every car salesman should be. Gus is knowledgeable, helpful and friendly. Loved buying a car from him. The rest of the buying experience was equally as good. Great dealership - don’t hesitate if your considering buying a Cadillac! More

This dealership was excellent! Every person we interacted with from our salesman to the manager and the finance person was pleasant and more than willing to work with us! Our trans Every person we interacted with from our salesman to the manager and the finance person was pleasant and more than willing to work with us! Our transaction was smooth, easy and we walked away very satisfied! More

Awesome service! Treated me like family and completed all work ah ad of schedule and under cost expectations! Treated me like family and completed all work ah ad of schedule and under cost expectations! More

We've been a customer for 4 Cadillacs now--same dealership every time. Great service. Friendly salesmen. Helpful all the way around. Carter and Terry were extremely professional, kind, and knowled dealership every time. Great service. Friendly salesmen. Helpful all the way around. Carter and Terry were extremely professional, kind, and knowledgeable. We'll definitely go back when we need Number 5! More

I have been a customer of this dealership for 6+ years now. Consistently the Service, Sales, and Finance teams have been a pleasure to interact with and they get the work done as promised! Special shout o now. Consistently the Service, Sales, and Finance teams have been a pleasure to interact with and they get the work done as promised! Special shout out to Lee in Sales, Mike in Finance, Nick and Jake in Service. More

You're better of at any other Cadillac dealership in Arizona. Every other Cadillac dealership has been a dream to purchase a Cadillac. Arizona. Every other Cadillac dealership has been a dream to purchase a Cadillac. More

AVOID AT ALL COST! !! Absolutely the worst dealership I have ever experienced. We bought a certified pre owned from them on a Tuesday by Thursday we have a steering prob !! Absolutely the worst dealership I have ever experienced. We bought a certified pre owned from them on a Tuesday by Thursday we have a steering problem and it keeps flashing that the transmission needs service. This clearly shows that their 100 point inspection that they show you is garbage and none of the cars have actually been gone thru before hitting the lot. I called on Friday and spoke with the sales manager Bailey. Bailey informed me that he will get this taken care of immediately and the service manager would be giving me a call in a few minutes this was at 11:45am. I got a call at 4:45 from a service advisor telling me they couldn’t get the car I bought 48 hours before hand in until the following Friday. This is my wife’s car so she has my kids and herself in it everyday so to think that I should just let her drive it being as the steering and transmission we’re having problems is completely idiotic. The next day I went to meet with the gm because at this point I didn’t want to buy the car anymore cause clearly they sold me a defective car. I told Justin Conover (gm) that I would like to return the car and cancel the deal. He then showed why his last name fits him perfectly and told me he’s not obligated to cancel the deal and could care less about it. This is why I said avoid at all cost if a gm is going to tell you something like that as a customer then I’m willing to bet the whole dealership is that way if the leader is projecting that kind of extremely poor customer service. I made the mistake of not believing the reviews on this place and now look I’m another one in line writing a bad review. Do your self a favor and stay away from this buy here pay cadi dealer cause that how you will he treated More