Earnhardt Chandler Cadillac

My experience with Katchina Cadillac was overall very good. When we arrived, we were greated quickly and shown the vehicle that interested us in the first place. No bait and switch, no funny buisness, ve good. When we arrived, we were greated quickly and shown the vehicle that interested us in the first place. No bait and switch, no funny buisness, very straightforward. We test drove, and when we got back, the negotiation was as easy as talking next to the vehicle. No desks, no 4 square, just an honest conversation. We made a deal, and when the vehicle was ready to go, Ed drove it out to us and picked up the trade in. After delivery we did have a few small issues with the truck, and Mike Ellis did a great job getting all issues resolved to my satisfaction, all the while giving us a loaner car. We have our Escalade now 100% perfect, you literally can't tell it isn't brand new. More

I have been in the market for a Cadillac CTS and have visited several dealers in the valley and by far my experience at Kachina was the best. Joey the salesman that help me was very professional and answ visited several dealers in the valley and by far my experience at Kachina was the best. Joey the salesman that help me was very professional and answered all my questions even the one's he didn't know he went out of his way to give me the correct answer. As soon as i'm ready I will be back to purchase my CTS from Joey at Kachina. Betty More

This is the second vehicle we purchased through Kachina - and Roberto as our sales person. I had such a great experience the first time around that when my husband was in the market for a used vehicle, we c and Roberto as our sales person. I had such a great experience the first time around that when my husband was in the market for a used vehicle, we called Roberto and within a few days, he had located the type of vehicle we were in the market for. We are so pleased with the level of service and the car buying experience as a whole, we will use Kachina for all of our vehicle needs in the future! More

Contacted them through the internet to start with and then by phone and in person. One of the best get to know your new vehicle talks I have ever been though with a new car. Worked very hard to make su then by phone and in person. One of the best get to know your new vehicle talks I have ever been though with a new car. Worked very hard to make sure everything was just right. I will give them the first chance next year when I trade this vehicle in for a new one. More

All of the questions tat were asked i gave a five rating simply because thats the way my wife and i were treated at Kachina.Not once did we feel the pressure of buying a car and we totally understood all of simply because thats the way my wife and i were treated at Kachina.Not once did we feel the pressure of buying a car and we totally understood all of the issues one deals with in buying a car.We new the on line price of the car we wanted and we knew exactly what we could afford and Steve worked with us in acheiving our goals More

Roberto has been a personalable and knowledgable sales leader with many of the purchases we have had over the last few months. Recently I was struggling with our purchase and Roberto worked with me to fi leader with many of the purchases we have had over the last few months. Recently I was struggling with our purchase and Roberto worked with me to find solutions. Steve aided in quickly moving the process along as I had my little ones with me and Andy in financing is amazing and tactful at what he puts together. I was so grateful for all that the team did to make it a seemless and efficient buying experience. I would recommned this team to anyone and their customer service is exceptional More

Not a lot of bull and picking up the car was so easy and fast. Ed had everything ready to go. Really good salesman! The process started with Costco and I ended up with a 1000 mi used car. The dealership fast. Ed had everything ready to go. Really good salesman! The process started with Costco and I ended up with a 1000 mi used car. The dealership was out of the way for me but it was worth the trip to get the car I got. More

I hate to buy a new car because no one appreciates all my concerns and questions. Steve Shannon was very patient and answered all questions for me. Everyone we dealt with in the buying process was a profes concerns and questions. Steve Shannon was very patient and answered all questions for me. Everyone we dealt with in the buying process was a professional. I've always said that I would rather have a root canal than buy a car... well the MOnday after buying the car on Saturday, I had a root canal! Next time, I'll chose the car after all. Thanks, Steve! More

We love Kachina Cadillac! We purchased a new vehicle awhile ago, and keep coming back for great service. Everyone feels like family here. They service our Cadillac when it alerts us to go in, and even awhile ago, and keep coming back for great service. Everyone feels like family here. They service our Cadillac when it alerts us to go in, and even wash our truck when they are done with the service! My wife won't let me go anywhere else. Keep up the good work! More

On August 24, 2010 I had my 2003 Cadillac Escalade towed to Kachina Cadillac because I had no power to the vehicle. Upon arrival at the dealership I was greeted with a handshake and the question, "How can to Kachina Cadillac because I had no power to the vehicle. Upon arrival at the dealership I was greeted with a handshake and the question, "How can I help you?" I explained the problem I was experiencing with my car and they immediately took it back to the shop and began to diagnose the problem. Larry kept me abreast of everything the mechanic was checking and actually took me to the mechanic's bay so I could see exactly what was wrong with my car in addition I was able to ask the mechanic about the process to fix my car. Everyone from the service manager, to the mechanic to the receptionist asked me how I was doing and if there was anything they could do for me. The car was completed in just over a day and I was back on the road. For the amount of work that needed to be completed the price was extremely fair. The car seems to run better than it ever has and if I have any more problems I will only take it to one place, Kachina Cadillac. More