Earnhardt Chandler Cadillac

We were in the dealership waiting for our crx to be serviced and I was reading the booklet for the navigation system and Roberto came up and asked me what I was reading. I told him I couldn't figure o serviced and I was reading the booklet for the navigation system and Roberto came up and asked me what I was reading. I told him I couldn't figure out the system or how to use blue tooth as no one really took the time to explain this to us when we bought the car. Roberto said that when the car was done he would show us how to use the stuff. He spent about 1 hour with us and helped us understand everything. He was very patient and extremely knowlegeable about the equipment. He was great! More

We purchased our new CTS wagon from Roberto at Kachina Cadillac. This is our third CTS. The first two were purchased at other dealers and both experiences was horrible. How wonderful it is to finally b Cadillac. This is our third CTS. The first two were purchased at other dealers and both experiences was horrible. How wonderful it is to finally be treated like a Cadillac owner should be! The experience was awesome. Roberto is a great salesperson. He puts the customer first. He is well mannered, respectful, and presents himself as a professional both in his personality and appearance. He took care of all the details when we purchased the car and continued to take care of us during our first service experience. The finance procedure was efficient as Andy had everything under control, organized and ready for our signatures. Sean in the service department did a fine job explaining the work performed on our vehicle. We will recommend Roberto and Kachina Cadillac to our friends and neighbors. More

Paul Lucero was amazing to work with. He listened to our needs and wants and we off in our new 2011 Cadillac CTS in just a few hours of being at the dealership!!!!! We love it. Paul is extremely easy to wor needs and wants and we off in our new 2011 Cadillac CTS in just a few hours of being at the dealership!!!!! We love it. Paul is extremely easy to work with and has great customer service skills. Thanks for your help Paul:-) More

Kachina Cadillac, aside from having great customer service, gives some of the fastest service I've ever had from a car dealer. Almost immediately after pulling into the parking lot someone will greet service, gives some of the fastest service I've ever had from a car dealer. Almost immediately after pulling into the parking lot someone will greet you and attend to your needs. They definitely have the best customer service. Quality of work and friendliness are not a problem at Kachina Cadillac. Not only will the employees give you the best of their service but they will always do it with a smile on their face and with the intention of giving you the best of what you need. Along with the employees being great, the pricing on the cars is some of the best I've seen in luxury cars. They find the type of car you want, with the accessories you like, at the price that you need. They also offer their gently pre-owned vehicles at prices that are lower than discount dealers. I think overall if you're looking for quality, low prices, and exceptional service, Kachina Cadillac is the best place to shop for your luxury vehicle! More

I shopped every dealer in AZ. and out of all of them this was by far the best sales team in the business.No hassle, No pressure. After purchasing my salesman Joey Matos explained and demonstrated how everyth was by far the best sales team in the business.No hassle, No pressure. After purchasing my salesman Joey Matos explained and demonstrated how everything worked and helped set up my On Star acct.I would recommend this team to anyone. Thanks Guys!!! I love my new CTS. Greg Smith Tucson AZ. More