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Earnhardt Chandler Cadillac
Chandler, AZ
361 Reviews
Tex Earnhardt, founder and CEO of Earnhardt Auto Centers was born on December 9th, 1930. As a child, Tex moves with his family to Texas for a more agricultural life.
From that point on, Tex was raised on a ranch in the Rio Grande Valley of Southern Texas, establishing his affinity for ranching, agriculture and cowboy culture.
It was in 1951 when he was twenty years old, that he and his family moved to Chandler, AZ; where his father, Hal Earnhardt, Sr. started a small gas station downtown.
The service station provided a small income for his family by selling gas and auto parts. Tex wanted to expand his business to sell automobiles, but the factories in Detroit refused to ship the vehicles to him without expensive transportation costs. Tex went to work and immediately found a solution. He and a friend decided to drive to Detroit, buy a car from the factory, drive both vehicles back to Chandler, and sell the new car. As soon as he sold his first car, he drove right back to Detroit and purchased the second. He repeated the whole process for months.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 361 reviews
April 15, 2011
I received a phone call from Rich Basso within an hour of posting an on-line inquiry. Great personal skills, so very respectful, and he personally drove two vehicles to my residence that very day. Talk about posting an on-line inquiry. Great personal skills, so very respectful, and he personally drove two vehicles to my residence that very day. Talk about CUSTOMER SERVICE! Delightful to talk with, knows his products. I look forward to sealing a deal. I couldn't wait to get on-line and leave a glowing, positive review of Rich Basso and his performance. Such a great representative of Kachina Cadillac! Thank you! More
by pkelley50
Employees Worked With
Rich Basso
April 11, 2011
We had driven a far distance to the dealership and they did a great job expediting the whole process - test driving, going over the detail of the auto, agreeing on a price, doing the paperwork, and detaili did a great job expediting the whole process - test driving, going over the detail of the auto, agreeing on a price, doing the paperwork, and detailing the job. Good follow-up the next day also. We found exactly the vehicle we were looking for and an agreeable price! More
by Sandragail
Employees Worked With
3
April 05, 2011
A real star of this dealership is Shawn Fox. He is the part's department Saab genius. Our Saab had its new fuel pump long before the recall. Our prior 9.3 had a complex bluetooth. Shawn found the parts & part's department Saab genius. Our Saab had its new fuel pump long before the recall. Our prior 9.3 had a complex bluetooth. Shawn found the parts & diagram. I installed it myself. Put his name on the Director's door. More
by Allan Mehlberg
Employees Worked With
Shawn Fox
April 05, 2011
I needed help in regard my XM Radio as it would not come in. Roberto Saenz was excedingly helpfull, taking time from the sales floor. I have purchased several Cadillac's from Kachina Cadillac and have alwa in. Roberto Saenz was excedingly helpfull, taking time from the sales floor. I have purchased several Cadillac's from Kachina Cadillac and have always walked away feeling that I was treated with respect and was given an honest deal. LBanks Wilson More
by lbanks40
Employees Worked With
Roberto Saenz, Roberto Saenz
April 03, 2011
We were not pressured into a deal. The deal was great. Still thinking about making this purchase. Rich was a down to earth salesman, who did his job without the pressure of having to make a purchase that Still thinking about making this purchase. Rich was a down to earth salesman, who did his job without the pressure of having to make a purchase that minute. Managers were great also. They were willing to sit down and talk about pricing and was concerned about our needs. More
by dfossett
Employees Worked With
Rich Basso
March 29, 2011
Our experience from the minute we arrived,till we drove away in a new 2011 Cadillac SRX was wonderful. Our salesman (Roberto Saenz) was extremely knowledgeable and enthusiastic about his product and the de away in a new 2011 Cadillac SRX was wonderful. Our salesman (Roberto Saenz) was extremely knowledgeable and enthusiastic about his product and the dealership. Everyone and everything was great. We went from a Lexus to a Cadillac because of the way we were treated and because of the quality of the product. More
by Edward Schepler
Employees Worked With
Roberto Saenz, Roberto Saenz
March 23, 2011
I purchased a pre-owned car from Kachina. Dick was an extremely nice salesperson, and Ed was able to obtain financing for me, which was nothing short of a miracle. The deal from start to finish was done extremely nice salesperson, and Ed was able to obtain financing for me, which was nothing short of a miracle. The deal from start to finish was done fairly quickly with little haggling over the price, and I'm very happy with the car I purchased. More
by AliceM
Employees Worked With
Richard Toth, Edward Barowsky
March 11, 2011
My wife and I were shopping for a used but like new vehicle. Steve sold us a 2007 Cadillac escalade ext. Steve was very good to work with. Not pushy and was very helpful in getting us a great vehicle a vehicle. Steve sold us a 2007 Cadillac escalade ext. Steve was very good to work with. Not pushy and was very helpful in getting us a great vehicle at a price we could aford. I would recommend Kachina and Steve Shannon to everyone. Lynn Wyum More
by lynnwyum
Employees Worked With
Steve Shannon
March 09, 2011
We spent a lot of time looking for a Ford Edge. Joey was able to track one down with the options and qualit we were looking for. The experience at the dealership was great. They were busy but did everythi able to track one down with the options and qualit we were looking for. The experience at the dealership was great. They were busy but did everything they could to make our experience a good one and were able to offer us options. Kachina seems to care. We will definitely consider Kachina for our next car purchase. More
by mgraumann
Employees Worked With
Joey and Steve
February 26, 2011
We have been treated very graciously, and everything has been done to make us feel comfortable, and very satisfied with our salesman And the service department. Including sending help when we were stran been done to make us feel comfortable, and very satisfied with our salesman And the service department. Including sending help when we were stranded with a dead battery AT&T Mayo Clinic. HElp was there with a new battery within the hour. We are now at the dealership, where the car is being reprogrammed after it lost all memory after the battery kicked the bucket. More
by Paul Weiss
Employees Worked With
Robert Saenz, Roberto Saenz
