Earnhardt Chandler Cadillac

I would just like to note that my overall experience with the purchase of my slightly used Escalade was more than exceptional. From the moment I arrived at Kachina in Scottsdale, I felt welcomed. Joey Matos, the purchase of my slightly used Escalade was more than exceptional. From the moment I arrived at Kachina in Scottsdale, I felt welcomed. Joey Matos, the salesman who ultimately assisted my wife and I purchase our vehicle, was extremely helpful. Joey greeted us with enthusiasm and offered to assist us. Joey asked all of the appropriate questions to determine the type of vehicle my wife and I was looking for. It wasn't until two days after our initial visit that Joey reached out to me (in Tucson) and informed me of a vehicle he just received on his lot that met all of our needs. Again, I think Joey was more excited that we were. I could tell he took great pride in assiting his customers. He worked dilinently with Steve the Sales Manager in working the price to fit within our budget. At know time did I feel pressured or taken advantage of. Joey was very forthcoming and honest which played a very important role in our decision in purchasing the vehicle. I would highly recommend Joey to my peers if and when they are looking to purchase a new or used vehicle. More

I have dealt with dealers and purchasing/leasing cars for decades. I was interested in leasing an Escalade and it was my luck when Roberto took the call. He is definitely the best car salesman I have ever decades. I was interested in leasing an Escalade and it was my luck when Roberto took the call. He is definitely the best car salesman I have ever worked with. He will and always goes out of his way for his customers. He is genuinely nice and will do whatever it takes to make you feel satisfied. In my two months with dealing with him, he has lived up to the reputation I have found on his praises on the web. Call and ask for Roberto and I am sure you will not be disappointed! More

Roberto Saenz was very helpful to us. He took his sales time, to show us how to use some of the features on our 2011 SRX. We appreciate him helping us out. time, to show us how to use some of the features on our 2011 SRX. We appreciate him helping us out. More

We were completely satisfied with the service and the commitment that we received at Kachina with Roberto. They were able to find the perfect car that we were looking for. We are happy owners! Thanks commitment that we received at Kachina with Roberto. They were able to find the perfect car that we were looking for. We are happy owners! Thanks Roberto! The experience was no pressure and relaxed. We felt like we could ask any questions and we felt like we got the correct answers. More

My experience for the most part with Kachina Cadillac was good; however there were some miscommunications that occurred and a frustrations in the car finding process, which was described to me as a quicker t good; however there were some miscommunications that occurred and a frustrations in the car finding process, which was described to me as a quicker turnaround time then it worked out to be. Overall, I'm satisfied with my experience as I have had some horrible car purchasing experiences in the past. My ratings are all fives on this as I did not want any scores other than a 5 to impact those who were willing to help through this process. More

In December 2010 I purchased a new Escalade from Joey Matos. The experience was very low pressure and one of the best vehicle buying experiences I have had. In May 2011 I was traveling through road const Matos. The experience was very low pressure and one of the best vehicle buying experiences I have had. In May 2011 I was traveling through road construction and my new Escalade was sprayed with a thick coat of oil all over the front and passenger side. I called Joey and asked what to do. Joey had me bring the Escalade to him. Joey had the vehicle detailed and all the oil removed. Customer care after the purchase is very important to me. Joey and Kachina Cadillac proved that they will take care of the customer after the purchase. I highly reccomend Joey Matos. More

On May 6 I walked into Kachina,met Roberto, who I am very happy to say, was most informed salesman I have ever met, and end result drove home my new 2011 SRX. It did not en there. Roberto asked me if he co happy to say, was most informed salesman I have ever met, and end result drove home my new 2011 SRX. It did not en there. Roberto asked me if he could come to my house in Apache Junction, go over the features on new vehicle with my wife, plus hook up garage door operator to new car, plus my 98 Cadillac Eldorado. Also hooked up Onstar & Bluetooth for us. I have bought new Cadillacs, every other year, for over 40 years, and never had a salesman go out of his way tohelp & inform, like Roberto. I cannot thank him enough, as well as easiest, fastest, purchase I ever made. More

We leased a 2011 SRX from Kachina Cadillac. We purchased not only for the vehicle, which had pretty much everything we wanted. The only thing we didn't get was cooled seats, but we can live without them. W not only for the vehicle, which had pretty much everything we wanted. The only thing we didn't get was cooled seats, but we can live without them. We were treated very well by everyone we came in contact with. It was like they couldn't do enough for us. We especially want to recognize Richard Toth and Steve Sisson. We would definitely recommend this dealership and their staff to anyone. More

I HATE shopping for cars. Roberto made the experience the best I have ever experienced. Even more than that, given the choice, I would never work with another salesman again. He is THE BEST, and defini the best I have ever experienced. Even more than that, given the choice, I would never work with another salesman again. He is THE BEST, and definitely gives Kachina Cadillac the edge. Five stars for Roberto. No, make that ten stars for Roberto! More