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Earnhardt Chandler Cadillac

Chandler, AZ

4.7
361 Reviews
Tex Earnhardt, founder and CEO of Earnhardt Auto Centers was born on December 9th, 1930. As a child, Tex moves with his family to Texas for a more agricultural life. From that point on, Tex was raised on a ranch in the Rio Grande Valley of Southern Texas, establishing his affinity for ranching, agriculture and cowboy culture. It was in 1951 when he was twenty years old, that he and his family moved to Chandler, AZ; where his father, Hal Earnhardt, Sr. started a small gas station downtown. The service station provided a small income for his family by selling gas and auto parts. Tex wanted to expand his business to sell automobiles, but the factories in Detroit refused to ship the vehicles to him without expensive transportation costs. Tex went to work and immediately found a solution. He and a friend decided to drive to Detroit, buy a car from the factory, drive both vehicles back to Chandler, and sell the new car. As soon as he sold his first car, he drove right back to Detroit and purchased the second. He repeated the whole process for months.
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1450 S. Gilbert Road

Chandler, AZ

85286

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Showing 361 reviews

July 12, 2011

This is second review and separate from the other as I just leased a 2011 CTS-V Black Diamond Edition from Steve Shannon. As before, I received the same great service and sales experience from Steve. He w More

by ww2easyco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Shannon, Edward Barowsky
Jul 13, 2011 -

Earnhardt Chandler Cadillac responded

Eddie, We are so happy to see that you are continuing to have positive and productive visits with Steve and Edward! Both of them will be more than excited to hear that they were able to help out. If you ever need anything, don't hesitate to contact us. We are more than willing to help. We hope you continue to enjoy your new CTS-V! Thank you, Dan Hoggatt General Manager

July 09, 2011

My experience with Kachina Cadillac and Steve Shannon was absolutely the best. I thought I had a great experience when I bought my BMW's but that did not compare with the sales process with Steve. From the More

by ww2easyco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Shannon
Jul 11, 2011 -

Earnhardt Chandler Cadillac responded

Eddie, Congratulations on your new car! All of us at Kachina Cadillac are glad to see that you were so pleased with your visit to our dealership. Thank you for taking the time to post this review and we all appreciate your great recommendation! Steve will be thrilled to hear that he was able to provide you with a pressure-free and comfortable environment. If you ever need anything, please contact us. Don't forget to follow us on Facebook and Twitter for service specials that are exclusive to our followers. We look forward to seeing you again! Thank you, Dan Hoggatt - General Manager

Jul 11, 2011 -

ww2easyco responded

Thank you!! You guys will see me tonight. Just got a CTS V from Steve.

July 07, 2011

I had gone to Kachina after having had several bad experiences at other dealers while searching for a new sedan, and a friend had recommended that I go to kachina, as she had bought her Escalade there More

by bengrant1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Saenz, Roberto Saenz
Jul 07, 2011 -

Earnhardt Chandler Cadillac responded

Congratulations on your new CTS-V and thank you for telling us about your visit with Roberto! All of us at Kachina Cadillac appreciate your great recommendation. Roberto will be overjoyed to see that you were so pleased with his customer service! If you ever need anything, please contact us. We are more than willing to help! Don't forget to follow us on Facebook and Twitter for service specials that are exclusive to our followers. We hope you enjoy your new CTS-V and we look forward to seeing you again! Facebook - http://on.fb.me/ifhbOz Twitter - http://bit.ly/kshFZG Thank you, Dan Hoggatt- General Manager

July 06, 2011

I go back and forth on loving this dealership and hating them. They mess up but they always make things right in the end. I believe that they will continue to give me great service in the future. More

by skyler88
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 07, 2011 -

Earnhardt Chandler Cadillac responded

Thank you for choosing Kachina Cadillac for your maintenance needs. We appreciate your repeat business! If you have any concerns or issues, please contact us. Thank you for the recommendation and we look forward to seeing you again! Best regards, Dan Hoggatt- General Manager danhoggatt@kachinacadillac.com 480-945-1200

July 06, 2011

This dealership is outstanding in customer service and friendlyness. I have bought many vehicles and have never been treated as good as this dealership. They are outstanding and next time I buy a vehicle, More

by lfran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Davis and service dept
Jul 07, 2011 -

Earnhardt Chandler Cadillac responded

Congratulations on your new car! Thank you for taking the time to reflect on your visit and post this great review. We are thrilled to see that you had such an enjoyable experience at our store. If you have any questions, don't hesitate to contact us. We are here to help! Please follow us on Facebook and Twitter for service specials that are exclusive to our followers. We look forward to seeing you again! Facebook - http://on.fb.me/ifhbOz Twitter - http://bit.ly/kshFZG Thank you, Dan Hoggatt- General Manager

July 06, 2011

I used the dealer's webpage to schedule a service appointment. After not hearing back from anyone for 1.5 business days (2.5 if you count Saturday), I called and scheduled an appointment with Marty. More

by bruthaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Sullivan
Jul 07, 2011 -

Earnhardt Chandler Cadillac responded

Thank you for coming to see us for your car service needs! We are glad to see that Marty is doing what it takes to make our customer's experience more enjoyable. I will be sure to tell him that you were more than pleased with his customer service. Please contact us if you ever need anything. Don't forget to follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Facebook - http://on.fb.me/ifhbOz Twitter - http://bit.ly/kshFZG Best Regards, Dan Hoggatt- General Manager danhoggatt@kachinacadillac.com 480-945-1200

July 02, 2011

Got more than I expected in a timely manner. Marty Got more than I expected in a timely manner. Marty Sullivan kept me informed of what was happening with servicing our car. Waiting room attendant wa More

by NewcomDavidL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marty Sullivan
Jul 05, 2011 -

Earnhardt Chandler Cadillac responded

Thank you for choosing Kachina Cadillac for your car maintenance needs! We appreciate you taking the time to write about your visit. Marty will be overjoyed to hear that your were pleased with his service. If you have any questions, don't hesitate to contact us. Please follow us on Facebook and Twitter for service specials that are exclusive to our followers. We hope to see you again soon! Facebook - http://on.fb.me/ifhbOz Twitter - http://bit.ly/kshFZG Best Regards, Dan Hoggatt- General Manager

June 25, 2011

Marti is a really nice guy, and provides great customer service. You definitely don't feel like you're being taken advantage of like some places. More

by julia.fairanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marti
Jun 27, 2011 -

Earnhardt Chandler Cadillac responded

Julia, Thank you for choosing Kachina Cadillac for your car maintenance needs. Marti will be excited to see that you were happy with the customer service he provided! If you have any questions, please contact us. Don't forget to follow us on Facebook and Twitter for future service specials that are exclusive to our followers. We hope to see you again soon! Facebook - http://on.fb.me/ifhbOz Twitter - http://bit.ly/kshFZG Thank you, Dan Hoggatt- General Manager

June 25, 2011

I leased a 2011 cts coupe from Kachina. Roberto was extremely helpful and got me the vehicle I wanted at a fair price. I would reccomend Kachina Cadillac and Roberto Saenz to anyone in the market for More

by sliebman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Saenz, Roberto Saenz
Jun 27, 2011 -

Earnhardt Chandler Cadillac responded

Congratulations on your new car and thank you for posting this review! All of us at Kachina Cadillac are happy to hear you had such a positive experience with Roberto. If you ever need anything, please contact us. Don't forget to follow us on Facebook and Twitter for future service specials that are exclusive to our followers. Thank you for your great recommendation. Facebook - http://on.fb.me/ifhbOz Twitter - http://bit.ly/kshFZG Best Regards, Dan Hoggatt- General Manager

June 24, 2011

We found the staff at Kachina Cadillac to be very helpful, knowledgeable, friendly and professional. They were especially accommodating on our requests for minor changes to the purchase vehicle. T More

by Linda Van Scoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Basso, Edward Barowsky, Andrea
Jun 24, 2011 -

Earnhardt Chandler Cadillac responded

Linda, Congratulations on your new car and thank you for reflecting on your experience at our store. All of us at Kachina Cadillac are happy to hear that your enjoyed your visit and did not feel pressured at any time. Please contact us if you have any questions. Don't forget to follow us on Facebook and Twitter for future service specials that are exclusive to our followers. We appreciate your great recommendation! Facebook - http://on.fb.me/ifhbOz Twitter - http://bit.ly/kshFZG Thank you, Dan Hoggatt- General Manager

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