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Earnhardt Chandler Cadillac

Chandler, AZ

4.7
361 Reviews
Tex Earnhardt, founder and CEO of Earnhardt Auto Centers was born on December 9th, 1930. As a child, Tex moves with his family to Texas for a more agricultural life. From that point on, Tex was raised on a ranch in the Rio Grande Valley of Southern Texas, establishing his affinity for ranching, agriculture and cowboy culture. It was in 1951 when he was twenty years old, that he and his family moved to Chandler, AZ; where his father, Hal Earnhardt, Sr. started a small gas station downtown. The service station provided a small income for his family by selling gas and auto parts. Tex wanted to expand his business to sell automobiles, but the factories in Detroit refused to ship the vehicles to him without expensive transportation costs. Tex went to work and immediately found a solution. He and a friend decided to drive to Detroit, buy a car from the factory, drive both vehicles back to Chandler, and sell the new car. As soon as he sold his first car, he drove right back to Detroit and purchased the second. He repeated the whole process for months.
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1450 S. Gilbert Road

Chandler, AZ

85286

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Showing 361 reviews

July 30, 2011

Jim was so easy to work with. this is by far the best car buying experience I have eve rhad and I have purchased five cars in the past 16 years. Very friendly, easy to deal with, no pressure, no haggling... More

by randyjay2002
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Ryan
Aug 01, 2011 -

Earnhardt Chandler Cadillac responded

Congratulations on your new car and thank you for reflecting on your visit with us! All of us at Kachina Cadillac are thrilled that you had an enjoyable and pressure-free experience. Jim will be excited to hear about your kind words. Please contact us if there is anything we can do for you. Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Best regards, Dan Hoggatt General Manager

July 29, 2011

I was looking for a CTS coupe in a certain color and options. After speaking to Steve Shannon of Kachina he located the car I wanted. He delivered a coupe with similar options to my house for an overnig More

by Mike Kelch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Shannon
Jul 29, 2011 -

Earnhardt Chandler Cadillac responded

Mike, Congratulations on your new CTS coupe and thank you for reflecting your visit with us! All of us at Kachina Cadillac are thrilled that you had such a positive experience with Steve. I will be sure to inform him of your great recommendation. Please contact us if there is anything we can do for you. Don't forget to follow us on Facebook and Twitter for service specials that are exclusive to our followers. We hope to see you again soon! Sincerely, Dan Hoggatt General Manager

July 23, 2011

Friendly staff in both service and shuttle. Vehicle finished at very close to promised time. I was informed of required services to be expected on my next visit. More

by newmand444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Sullivan
Jul 25, 2011 -

Earnhardt Chandler Cadillac responded

Thank you for choosing our service department for your car maintenance needs! All of us at Kachina Cadillac are glad to see you had a friendly and informative visit. If you ever need anything, don't hesitate to contact us. We are always ready to help! Please follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Best regards, Dan Hoggatt General Manager

July 22, 2011

I have owned two Hummers and always take it in for service at Kachina Cadillac. I work with Service Writer James Somers. What an outstanding Service Writer! I had two issues this past week with my More

by rob4092xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Somers
Jul 22, 2011 -

Earnhardt Chandler Cadillac responded

All of us at Kachina Cadillac would like to thank you for being such a loyal customer! James will be thrilled to hear about your generous review and great recommendation. We are very lucky to have him! If you ever need anything, please contact us. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. We look forward to seeing you again! Thank you, Dan Hoggatt General Manager

July 22, 2011

James is always great and bends over backwards to make our Cadillac experience the best it can possibly be. He is always responsive and thorough in his effort to help us. Thanks, Demi Davis More

by demidavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Somers
Jul 22, 2011 -

Earnhardt Chandler Cadillac responded

Demi, Thank you for coming to see us for your car maintenance needs! I will be sure to tell James that you are always more than pleased with his customer service. We love seeing reinforcement that our staff is doing what it takes to keep our valued customers happy! Please contact us if you ever need anything. Don't forget to follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Sincerely, Dan Hoggatt General Manager

July 21, 2011

I had such a great experience working with Steve Shannon. He gave me a CTS coupe for the night to make sure it was the right one for me. I got a very fair initial offer from Andy Ochoa and Steve and bought More

by ent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Shannon, Andy Ochoa
Jul 22, 2011 -

Earnhardt Chandler Cadillac responded

Congratulations on your new CTS coupe and thank you for posting this review! All of us here at Kachina Cadillac are happy to see that your visit with Steve and Andy was a positive one. I will be sure to tell Steve about your generous recommendation. Please contact us if you have any questions. We are always ready to help. Come back to see us again soon! Thank you, Dan Hoggatt General Manager

July 20, 2011

They took excellent care of my hummer.the invoice was less than expexted james kept me up todate on.the progress of my repair.he also let me know of any othetr repairs that may be needed in the future. More

by tjuws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
james somers. seth dillard. miguel ruiz
Jul 22, 2011 -

Earnhardt Chandler Cadillac responded

Thank you for choosing Kachina Cadillac for your car maintenance needs! We appreciate you taking the time to tell us about your visit. All of us at Kachina Cadillac are happy to hear that you had a good experience with James. If you ever need anything, don't hesitate to contact us. Please follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Sincerely, Dan Hoggatt General Manager

July 18, 2011

My young son went to several other local dealers before going to Kachina CadIllac. We were greeted by Roberto Saenz and treated so well by him & the service manager that we were instantly at ease. Their e More

by Michele.jasmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Saen, Roberto Saenz
Jul 19, 2011 -

Earnhardt Chandler Cadillac responded

Michele, Thank you for taking the time to reflect on your experience at our store and post this review! We are thrilled to hear that you and your son enjoyed your visit with Roberto. I will be sure to inform him of your generous recommendation. If you ever need anything, please contact us. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Welcome to the Kachina family! Sincerely, Dan Hoggatt General Manager

July 16, 2011

I am a Director of Sales for a Global company, 5000+ employees, I know Sales and I know the attention to detail and personality that is required to satisfy the customer while ensuring the dealership mak More

by swansea7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Matos
Jul 18, 2011 -

Earnhardt Chandler Cadillac responded

Laurence and Taunya, Congratulations on your new Escalade and thank you for taking the time to write this thoughtful review! All of us at Kachina Cadillac appreciate your repeat business. Joey will be thrilled to hear about the great things you had to say about his service. If you ever need anything, please contact us. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. We hope to see you again soon! Thank you, Dan Hoggatt General Manager

July 13, 2011

First of all, I HATE the process of purchasing a car! But I want to let you know about the great experience I had at Kachina Cadillac. I was calling around to dealerships in the area to purchase a Cadillac S More

by amandagraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Matos
Jul 13, 2011 -

Earnhardt Chandler Cadillac responded

Amanda, Congratulations on your new SRX and thank you for posting this great review! All of us at Kachina Cadillac are thrilled to see that your visit with Joey was a smooth and hassle-free one. If you have any questions, please contact us. Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Best regards, Dan Hoggatt General Manager

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