Earnhardt Chandler Cadillac

These folks know their products very well and are extremely competent in their salesmanship. Very professional in that they are there if you need them in any way but are in no way obtrusive, invasive extremely competent in their salesmanship. Very professional in that they are there if you need them in any way but are in no way obtrusive, invasive, or pressuring. They have a very intelligent perspective on the craft of automobile sales which is that a quality product will essentially sell itself if buyers are able to discover that quality for themselves with the help or facilitation of the sales staff. It so happens that Cadillac is creating a world-class product so the pleasurable experience of working with Kachina Cadillac is a win/win proposition. More

I have always received great personal service for my Saab. They take care of me and my car and the price is always more than fair. I will not take my car anywhere else simply because the quality, serv Saab. They take care of me and my car and the price is always more than fair. I will not take my car anywhere else simply because the quality, service, and value cannot be beat. More

Rich went out of his way to find the automobile that fit our needs. Its on order and hopefully will be everything we wish for. our needs. Its on order and hopefully will be everything we wish for. More

MR DONAHUE IS BY FAR THE BEST SERVICE REPRESENTATIVE I HAVE EVER DEALT WITH. HE IS VERY VERY CUSTOMER ORIENTED. HE GOES ABOVE AND BEYOND THE CALL OF HIS JOB DUTIES TO HELP THE CUSTOMER. HE IS THE ONE REAS HAVE EVER DEALT WITH. HE IS VERY VERY CUSTOMER ORIENTED. HE GOES ABOVE AND BEYOND THE CALL OF HIS JOB DUTIES TO HELP THE CUSTOMER. HE IS THE ONE REASON WE KEEP COMING BACK TO KACHINA CAD FOR SERVICE. More

Even though we did not purchase a car through this dealership (by the time we came back to get the car it had been sold) we were extremely pleased with the level of professionalism and honesty we rec' dealership (by the time we came back to get the car it had been sold) we were extremely pleased with the level of professionalism and honesty we rec'd from Rich. We would recommend this dealership and sales assoc. to our friends. More

I just purchased our fourth Cadillac, first time with Kachina. I wasn't planning on buying a new car yet, just looking at my options. Steve was recommended to me and thought I would look. He took great t Kachina. I wasn't planning on buying a new car yet, just looking at my options. Steve was recommended to me and thought I would look. He took great time and care to show me a 2011 SRX. Wow! What a great car, but I still didn't want to start payments, still loved my Deville and it was paid. Steve told me about the many changes and options on this Crossover. He seemed honest and friendly without being pushy like most sales people. Because of Steve working with me patiently and the friendly people at this dealership I decided to purchase, this was after two weeks. Most of the time while looking at vehicles, after the sale I feel stressed, my husband is grumpy and I am so ready to leave. When I was leaving, driving my new Caddy, I was grinning and felt almost giddy. Great job, Steve and Kachina Cadillac!! More

Joey made our experience exceptional. We appreciated all of his hard work and extra effort. Thank you for putting in the extra mile to get us the car we wanted and could afford. of his hard work and extra effort. Thank you for putting in the extra mile to get us the car we wanted and could afford. More

I recently purchased brand new CTS and joey was the salesperson . He was very helpful and very nice . My buying experience was very pleasant and there was no presure to sell me a car.He ansered all my salesperson . He was very helpful and very nice . My buying experience was very pleasant and there was no presure to sell me a car.He ansered all my questions and was very knowledgable.I would would highly recommend Joey mato if you are thinking about buying a caddy More

On August30 my wife and I went looking for a preowned Cadallac CTS. I have have had my eye on them since 2006. It was time to buy, I had waited long enough, and Kathryn really also liked the CTS. I expec Cadallac CTS. I have have had my eye on them since 2006. It was time to buy, I had waited long enough, and Kathryn really also liked the CTS. I expected we would go from Cadallac Dealership to Dealership Haggeling with car salesmen all day till I could could make the deal on the car we both liked. HOW WRONG I WAS! The first dealership we went to was Kachina Catallac and Saub on Scotsdale Road in Scotsdale. Shortely after arriving there, we were met by Roberto Saenz. Roberto showed us what they had in inventory, we picked two cars to test drive, and Kathryn really liked the white 2008 CTS. During the test drive of the two cars Roberto was a true gentleman, and he explained the two cars in great detail. The short time we were with Roberto we developed a friendship. The three of us got back to the dealership, and now it was time to see if we would make a deal on the car we liked! At this time I had a price that I was willing to pay for the car. What would Robertos price be? And could we make a deal? This was the fun part! Roberto laid down his asking price for the car and I wrote out a lowball price that I was willing to pay, "the tinsion was mounting" Kathryn really wanted "this car". As car salesmen will do: Roberto said "just a minute Ill be back".He came back with an adjusted asking price, we haggled some more and agreed on a price. We bought the 08 CTS. Ihavent had so much fun in years, and we have a lasting friendship with Roberto. We will tell all our friends and family what fun and what great deals we get from Roberto Saenz at Kachina Cadallac. We rate our experience a 5! More

Joey did an incredible job going above and beyond to provide customer service. In addition, he was completely supported by his managers. It was refreshing to be able to rely on the salesman's word, an provide customer service. In addition, he was completely supported by his managers. It was refreshing to be able to rely on the salesman's word, and have the business terms reflect what had been offered. The staff worked well together and supported each other, making the entire process one of the least painful I have ever experienced. Joey was fantastic as a low pressure, informative salesman who was quick to go out of his way to provide assistance. I would absolutely recommend this dealership to anyone looking to buy a new car. More