Earnhardt Chandler Cadillac

Carl was very friendly and helpful. He went out of his way to answer questions and get us the deal and car we were looking for. Andy made the process quick. way to answer questions and get us the deal and car we were looking for. Andy made the process quick. More

Gentlemen I wanted to say how well we where treated my Gentlemen I wanted to say how well we where treated my friend and myself we have been visiting many dealers before purchasing an automobile From yo Gentlemen I wanted to say how well we where treated my friend and myself we have been visiting many dealers before purchasing an automobile From your dalesmen Roberto He put all my concerns about purchasing a used car to rest and has addressed all my issues in regards to my purchase I would highly recomend your dealership as well as Roberto to whom ever is interested in purchasing an automobile. Thank You More

After we signed the paperwork the a/c had to be reset and the car would be picked the following day. On the way home Tom called and the car was ready. I said I will come by tomorrow to pick it up. Instead the car would be picked the following day. On the way home Tom called and the car was ready. I said I will come by tomorrow to pick it up. Instead he brought the car to us, about 35 miles away at 6:30 pm. He then spent 2 hours going over the cue system. Tom was and is excellent. More

Roberto took me in and did his best to find the closest thing to what i wanted. even though there was a option that i did not want. he strongly recommended it and i am very happy that he did . the option w thing to what i wanted. even though there was a option that i did not want. he strongly recommended it and i am very happy that he did . the option was a GPS and i use it all the time More

Service Manager was a jerk. Went in to check on Service Manager was a jerk. Went in to check on having the Powertrain/Vehicle Control Module programed for a GM update that it had not received fo Service Manager was a jerk. Went in to check on having the Powertrain/Vehicle Control Module programed for a GM update that it had not received for a P1680 code problem. Service manager blew me off by saying he did not have the equipment to do the job. I asked him again to clarify his response. I asked what he thought I should do and he responded by suggesting Sun Devil for the problem. I know what it takes to do the job and Kachina does have access to the reader and program to re-flash the unit. The vehicle came from their own used car lot. So much for customer service. More

Charles Witthaus was the key to the sale and the satisfaction in this sale. He helped us from A to Z with everything. Moreover, he we out of his way to help us after the sale. He is a great asset to satisfaction in this sale. He helped us from A to Z with everything. Moreover, he we out of his way to help us after the sale. He is a great asset to the organization. More

Chuck was very genuine and informative. He made me feel very comfortable though out the car buying experience. Very personable and polite. I would absolutely recommend chuck and the kachina staff. very comfortable though out the car buying experience. Very personable and polite. I would absolutely recommend chuck and the kachina staff. More

!!! BEST CAR DEAL EVER!!! .. I was recently in the market for a white Evolution-GSR. Come to find out, this is a rare car and color, and after a few months of research, I came to the conclusion that market for a white Evolution-GSR. Come to find out, this is a rare car and color, and after a few months of research, I came to the conclusion that I would bite the bullet and ship the car in from California, but at the same time Kachina Cadillac listed a RED Evolution-MR. This is a higher-end model, with such extras as leather seats, moon roof, and sound system, but sadly, the MR, unlike the GSR model, does not come with a rear sports spoiler. After a few months of dead ends in Arizona, I decided on shooting over to Kachina to check out their RED MR on the lot. I ended up at Kachina’s doorsteps on a Sunday night, and had the privilege of dealing right with sales manager, VAN A HILL, a very friendly and personable guy (liked him from the start). So, I test drove the car…“YES SIR LOVE THE EVO,” but handed the keys back to Van, explaining cosmetically the car had three issues that I was unwilling to overlook and unfortunately, I was not a buyer due to the car’s red color, no rear sports spoiler, and four license plate holes drilled into the front bumper. With the test drive over and bad news delivered, I was driving off Kachina’s lot, and Van approaches the car, giving me five magic words - “LET ME EARN YOUR BUSINESS.” Van pitches me that he can’t change the color, but if I can overlook the red, he will add the GSR spoiler, fix the front bumper, and get me an AMAZING APR rate. Van was 100% ready on making a deal and giving me what I want, like the Robin Hood of car sales…I was ALL IN! Van delivered me a low 2% interest rate, ordered my rear spoiler as I sat next to him, making sure I got exactly what I wanted, and not long down the road, my extras are ready for install with Van waiting with a loaner car for my convenience. This will be my sixth dealer car purchase and I have to say Kachina’s customer service and amazing sales reps like Van Hill, who listen and understand that both parties, seller and buyer, have to be happy after a car deal is cut…something I thought was long gone in this day and age. Thanks to Kachina, I ended up with more car for less money than I was originally ready to spend. Thanks Again to Van Hill and John Wacker of Kachina Cadillac for the Best Car Deal Ever! More

Everyone was considerate of my time professional and polite. This was my first new car purchase in 12 years and Kachina made it painless. So far i am loving my new SRX too. Thanks guys. polite. This was my first new car purchase in 12 years and Kachina made it painless. So far i am loving my new SRX too. Thanks guys. More

My experience at Kachina Cadillac was awesome. Our sales consultant, Carl Pratt, was so helpful and professional in his approach to our questions and ultimate purchase of our 2007 Hummer H2. He was so nice consultant, Carl Pratt, was so helpful and professional in his approach to our questions and ultimate purchase of our 2007 Hummer H2. He was so nice, with no sales pressure, and gave us the time to think about our purchasing of the vehicle. I would recommend Carl highly...he is a class-act sales consultant! Susan and Chuck Gulick More