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Earnhardt Chandler Cadillac

Chandler, AZ

4.8
372 Reviews
Tex Earnhardt, founder and CEO of Earnhardt Auto Centers was born on December 9th, 1930. As a child, Tex moves with his family to Texas for a more agricultural life. From that point on, Tex was raised on a ranch in the Rio Grande Valley of Southern Texas, establishing his affinity for ranching, agriculture and cowboy culture. It was in 1951 when he was twenty years old, that he and his family moved to Chandler, AZ; where his father, Hal Earnhardt, Sr. started a small gas station downtown. The service station provided a small income for his family by selling gas and auto parts. Tex wanted to expand his business to sell automobiles, but the factories in Detroit refused to ship the vehicles to him without expensive transportation costs. Tex went to work and immediately found a solution. He and a friend decided to drive to Detroit, buy a car from the factory, drive both vehicles back to Chandler, and sell the new car. As soon as he sold his first car, he drove right back to Detroit and purchased the second. He repeated the whole process for months.
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1450 S. Gilbert Road

Chandler, AZ

85286

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Showing 372 reviews

July 07, 2025

My XT5 warning lights went on . It was right before July 4th Paul got me in when I was told there were no open appts. until the week after the 4th. They ran some test and found out More

by damongetsloans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kirwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Earnhardt Chandler Cadillac responded

Thank you for sharing your experience! We're glad Paul was able to assist you and get your XT5 back in top shape. Your satisfaction is important to us, and we appreciate your feedback! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

June 27, 2025

We have purchased 5 vehicles from the GM dealer in Carson City Nevada. Service never a good experience. We purchase a Cadillac here in AZ and the service is always fantastic, always a great experience. I wou More

by jedblock68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 30, 2025 -

Earnhardt Chandler Cadillac responded

Thank you for your fantastic feedback, Jed! We’re thrilled to hear about your positive experiences with our service. Your recommendation means a lot to us, and we’re glad to know you find the drive worthwhile for exceptional care. Looking forward to seeing you again! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

June 23, 2025

Purchasing our new 2025 Cadillac XT5 at Earnhardt was an easy and pleasant experience. Owen, our sales representative, understood what we were looking for, used his knowledge of their inventory to match us More

by Candice, happy customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen, sales rep
Jun 24, 2025 -

Earnhardt Chandler Cadillac responded

We’re thrilled to hear about your fantastic experience, Candice! It’s great that Owen could help you find the perfect Cadillac XT5 and make the process enjoyable. Thank you for choosing us and for sharing your positive feedback! Enjoy your new ride! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

May 25, 2025

Service department is the best! ! I have had Cadillac cars for over 30 years and this dealership service department rates at the top !!! More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kirwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Earnhardt Chandler Cadillac responded

Jackie, thank you for your fantastic review! We're thrilled to hear you’ve had such positive experiences with our service department. Your loyalty over the years means a lot to us, and we’re here to keep providing the top-notch service you deserve! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

April 21, 2025

Lee was great and helped us get a great deal on our new vehicle. Definitely recommend them. Thanks. More

by jdhobs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Worked with Josh in the service department for my truck and Lee on sales for the purchase of the Escalade.
Apr 22, 2025 -

Earnhardt Chandler Cadillac responded

Thanks for the fantastic feedback! We're thrilled to hear that Lee provided excellent service and helped you find a great deal. Your recommendation means a lot to us. Enjoy your new vehicle! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

April 08, 2025

When I brought our XT5 in for regular servicing and described a problem Paul knew immediately what the cause was even though it wasn't evident from the car's behavior. He then prepared me for what wil More

by Voiceover
Recommend Dealer
Yes
Employees Worked With
Paul Kirwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Earnhardt Chandler Cadillac responded

Thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Paul and his expertise. Our team always strives to provide top-notch service, and it’s great to know we’re meeting your expectations. We look forward to seeing you again soon! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

April 03, 2025

Paul is very knowledgeable! He knew exactly what was wrong with our Cadillac XT4. He also was very knowledgeable and explained how we could be covered for the next 6 years with More

by Fake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Beck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kirwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Earnhardt Chandler Cadillac responded

We're thrilled to hear about your positive experience with Paul! It’s great to know he provided you with the knowledge and support you needed for your Cadillac XT4 and the extended warranty. Thank you for sharing your thoughts; we appreciate your trust in us! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

March 25, 2025

Thank you Bull for connecting us to this outstanding team of professional, knowledgeable, respectful and kind team! Thank you Ron, Andy and Justin for working above and beyond in providing us with our beaut More

by Kirk Nielson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron, Justin
Mar 28, 2025 -

Earnhardt Chandler Cadillac responded

Kirk, we’re thrilled to hear about your exceptional experience! Our team strives to provide top-notch service, and it’s wonderful to know Ron, Andy, and Justin made such a positive impact. Enjoy your new vehicle, and thanks for sharing your feedback! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

February 15, 2025

Working with the sales professional Owen Dirks, Finance Manager Terry Schaier and sales manager John (forgot his last name) was an absolute pleasure. They made me feel at ease during the entire negotiating More

by Robert Mitchell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen Dirks, Terry Schaier, John (sales manager)
Feb 18, 2025 -

Earnhardt Chandler Cadillac responded

Thank you, Robert! We’re thrilled to hear about your positive experience with Owen, Terry, and John. Our team strives to make the buying process smooth and enjoyable. We look forward to serving you again! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

January 18, 2025

they got me in on time and got my service work down on time- thank you More

by fneustel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont rember the name
Jan 20, 2025 -

Earnhardt Chandler Cadillac responded

We’re thrilled to hear you had a great experience with us. Timeliness is a priority, and we're glad we could meet your expectations. Looking forward to serving you again! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

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