Earnhardt Cadillac

I just bought a new Escalade from Tobey Bates and my entire experience was excellent. He is knowledgable and super nice. This is my second car I have bought from this dealership. The experience from entire experience was excellent. He is knowledgable and super nice. This is my second car I have bought from this dealership. The experience from finding my perfect car to making the deal to financing was all smooth. I have only used the service area four times and all four were very good experiences. That is why I purchased another cadillac. I would recommend this dealership to any family member or friend and I would make sure they ask for Tobey Bates. I like dealing with a guy that is nice and understands my needs without making me feel uncomfortable. After 4 years Tobey remembers my whole situation with my family and work. He is really great! More

We bought our Escalade @ Legends because of their service department. Armand is excellent to work with. Never makes promises he can't keep. Always gets my car to me on time and keeps me informed of any ne department. Armand is excellent to work with. Never makes promises he can't keep. Always gets my car to me on time and keeps me informed of any needed service. He is trustworthy, friendly, and always delivers service with a smile. He is a vital assest to the service department at Legends. More

Armand Slason has been my service representative for about four years.He is pleasant, professional, well attired and extremely knowledgeable about the Cadillac Escalade. He explains the reason for every about four years.He is pleasant, professional, well attired and extremely knowledgeable about the Cadillac Escalade. He explains the reason for every repair and/or replacement that's needed.He goes over in detail the pricing and its breakdown.He tells me when my car will be ready and he is always on the money.My son purchased an Escalade from Legends two weeks ago because I told him how good Armand's service is.My daughter services her GMC Yukon through Armand as well. Respectfully sumbitted, Len Noel More

Allen and Paul worked very hard and were aggressive to get the deal done. The things I respected the most, however, is that unlike most other car salesman, they never once disparaged the competition. They get the deal done. The things I respected the most, however, is that unlike most other car salesman, they never once disparaged the competition. They sold their own car and never put unnecessary pressure on me to make a decision. I would highly recommend them and will certainly visit Legends Cadillac when I am ready to purchase my next car. More

The dealership was very friendly when I came in to purchase my car. Nick was very professional and took my needs into account while I was searching for my new car. Once I decided to purchase my vehi purchase my car. Nick was very professional and took my needs into account while I was searching for my new car. Once I decided to purchase my vehicle; it was very quick and painless to sign all of the necessary papers. Overall, I had probably visited the dealership 5 times before the purchase of my car. Every time I had a pleasent experience. There was no pressure to purchase the vehicle, they even allowed me to test drive it for a week to make sure I was happy with the selection. More

Recently purchased a new 2011 SRX from sales consultant Paul Lucero. Customer service was outstanding. This is the 5th car purchased from Legends Cadillac....they are the best dealer in the West! I will co Paul Lucero. Customer service was outstanding. This is the 5th car purchased from Legends Cadillac....they are the best dealer in the West! I will continue to be a customer in the future. Additionally, the service department is professional, courteous, friendly, and prompt with their appointments. More

offer the most trade value, did not make it a lenthly transaction. Everything promised was delevered. Gave my wife and I over a week to decide and test drive the vechile. Yes we did buy the vechile. all transaction. Everything promised was delevered. Gave my wife and I over a week to decide and test drive the vechile. Yes we did buy the vechile. all the staff made my wife and i feel as comfortable as possable More

In one hour after my phone call, my car was serviced with a new battery. And, this was at the end of the day near 5 pm. Unbelievable service! In one hour after my phone call, my car was serviced with a new a new battery. And, this was at the end of the day near 5 pm. Unbelievable service! In one hour after my phone call, my car was serviced with a new battery. And, this was at the end of the day near 5 pm. Unbelievable service! More

In the past buying a vehicle from a dealer has been very painful. The experience with Legends Cadillac this week was far less painful and had few, if any, surprises or unpleasant discoveries. The positi painful. The experience with Legends Cadillac this week was far less painful and had few, if any, surprises or unpleasant discoveries. The positives: Tobey Bates was a clear, positive exception to prior experiences with auto sales staff. Our questions were answered comprehensively, and it was clear he knew his product. At no time was there attempted pressure to buy "right now." We first met in August, had short conversations roughly once per month and when we came to the dealership on 12/14 for a test drive, there was a CTS that was almost an exact match to our requirements. Tobey had a prior commitment and handed us off the John Wacker, his boss. The transition was smooth and the style was similar. The general parameters of the deal were closed within 30 minutes or less. More positives: The CTS was ready when promised, was sparkling clean and full of fuel. Also, the accommodation of our need to have a week or two to free up funds for the purchase was readily accomodated. "Do Betters:" (items which would have eliminated some of the pain of new car buying) It took a long time. We had essentially closed the deal before noon on Tuesday yet we did not leave the dealership for another three hours. The "finance" time was way too long. The reason for the "4" on price above was that there was a Zero Percent financing option but no price consideration/concession for cash. That just doesn't feel right. Money isn't free. More

They were very helpful, polite, professional and they didn't keep me waiting around. The listened to my needs and showed me vehicles I was interested in, not ones they needed to sell. My sales guy was n didn't keep me waiting around. The listened to my needs and showed me vehicles I was interested in, not ones they needed to sell. My sales guy was not only knowledgeable, but he was very accomodating. I already have referred two friends back to this dealership and my sales guy, Nick. Thank you again for this great first time experience of purchasing a brand new Cadillac. I am thrilled. More